IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v11y2019i3p752-d202403.html
   My bibliography  Save this article

Improving Sustainable Mobile Health Care Promotion: A Novel Hybrid MCDM Method

Author

Listed:
  • Yupeng Liu

    (School of Economics and Management, Harbin Institute of Technology, Weihai City 264209, China)

  • Yutao Yang

    (School of Economics and Management, Harbin Institute of Technology, Weihai City 264209, China)

  • Yue Liu

    (School of Economics and Management, Harbin Institute of Technology, Weihai City 264209, China)

  • Gwo-Hshiung Tzeng

    (Graduate Institute of Urban Planning, College of Public Affairs, National Taipei University, 151, University Rd., San Shia District, New Taipei City 23741, Taiwan)

Abstract

Identifying the key influencing factors that affected users’ adoption of sustainable mobile health care and improving alternative mobile health services continuously can help ordinary consumers (especially vulnerable populations) use extensive health resources cheaply and conveniently; which can increase the quality and equity of health services; so as to promote the sustainable development of medical resources. We integrated decision making trial and evaluation laboratory (DEMETEL)-based analytic network process (DANP) and a modified VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR) method to form a DDANPMV (DEMATEL+ DANP + Modified VIKOR) model to examine consumers’ adoption of mobile health care. This method was developed to not only help decision-makers evaluate alternative mobile health care and determine the best option, but also use to identify and improve the performance gap of alternative products with the goal of satisfying the aspirations of consumers. Four types of mobile health care products were analyzed. The results indicate that social norms; product image; and consumer trust are three key factors in consumer adoption. The results can guide policy design and implementation. The government and enterprises should improve mobile health care through these three aspects.

Suggested Citation

  • Yupeng Liu & Yutao Yang & Yue Liu & Gwo-Hshiung Tzeng, 2019. "Improving Sustainable Mobile Health Care Promotion: A Novel Hybrid MCDM Method," Sustainability, MDPI, vol. 11(3), pages 1-29, January.
    • Handle: RePEc:gam:jsusta:v:11:y:2019:i:3:p:752-:d:202403
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/11/3/752/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/11/3/752/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Opricovic, Serafim & Tzeng, Gwo-Hshiung, 2007. "Extended VIKOR method in comparison with outranking methods," European Journal of Operational Research, Elsevier, vol. 178(2), pages 514-529, April.
    2. Kumar, Abhishek & Sah, Bikash & Singh, Arvind R. & Deng, Yan & He, Xiangning & Kumar, Praveen & Bansal, R.C., 2017. "A review of multi criteria decision making (MCDM) towards sustainable renewable energy development," Renewable and Sustainable Energy Reviews, Elsevier, vol. 69(C), pages 596-609.
    3. Kuan-Wei Huang & Jen-Hung Huang & Gwo-Hshiung Tzeng, 2016. "New Hybrid Multiple Attribute Decision-Making Model for Improving Competence Sets: Enhancing a Company’s Core Competitiveness," Sustainability, MDPI, vol. 8(2), pages 1-26, February.
    4. Gary C. Moore & Izak Benbasat, 1991. "Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation," Information Systems Research, INFORMS, vol. 2(3), pages 192-222, September.
    5. Yupeng Liu & Yutao Yang, 2018. "Empirical Examination of Users’ Adoption of the Sharing Economy in China Using an Expanded Technology Acceptance Model," Sustainability, MDPI, vol. 10(4), pages 1-17, April.
    6. Shahriar Akter & John D'Ambra & Pradeep Ray, 2011. "Trustworthiness in mHealth information services: An assessment of a hierarchical model with mediating and moderating effects using partial least squares (PLS)," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 62(1), pages 100-116, January.
    7. Jena, Anupam B. & Philipson, Tomas J., 2013. "Endogenous cost-effectiveness analysis and health care technology adoption," Journal of Health Economics, Elsevier, vol. 32(1), pages 172-180.
    8. Tzeng, Gwo-Hshiung & Cheng, Hsin-Jung & Huang, Tsung Dow, 2007. "Multi-objective optimal planning for designing relief delivery systems," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 43(6), pages 673-686, November.
    9. Kuang-Hua Hu & Fu-Hsiang Chen & Gwo-Hshiung Tzeng, 2016. "Evaluating the Improvement of Sustainability of Sports Industry Policy Based on MADM," Sustainability, MDPI, vol. 8(7), pages 1-21, June.
    10. Iuan-Yuan Lu & Tsuanq Kuo & Ting-Syuan Lin & Gwo-Hshiung Tzeng & Shan-Lin Huang, 2016. "Multicriteria Decision Analysis to Develop Effective Sustainable Development Strategies for Enhancing Competitive Advantages: Case of the TFT-LCD Industry in Taiwan," Sustainability, MDPI, vol. 8(7), pages 1-31, July.
    11. Fu Hsiang Chen & Gwo-Hshiung Tzeng & Chih Chieh Chang, 2015. "Evaluating the Enhancement of Corporate Social Responsibility Websites Quality Based on a New Hybrid MADM Model," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 14(03), pages 697-724.
    12. Bo-Wei Zhu & Jia-Rui Zhang & Gwo-Hshiung Tzeng & Shan-Lin Huang & Lei Xiong, 2017. "Public Open Space Development for Elderly People by Using the DANP-V Model to Establish Continuous Improvement Strategies towards a Sustainable and Healthy Aging Society," Sustainability, MDPI, vol. 9(3), pages 1-29, March.
    13. Ming-Tsang Lu & Gwo-Hshiung Tzeng & Hilary Cheng & Chih-Cheng Hsu, 2015. "Exploring mobile banking services for user behavior in intention adoption: using new hybrid MADM model," Service Business, Springer;Pan-Pacific Business Association, vol. 9(3), pages 541-565, September.
    14. Opricovic, Serafim & Tzeng, Gwo-Hshiung, 2004. "Compromise solution by MCDM methods: A comparative analysis of VIKOR and TOPSIS," European Journal of Operational Research, Elsevier, vol. 156(2), pages 445-455, July.
    15. Liu, Chui-Hua & Tzeng, Gwo-Hshiung & Lee, Ming-Huei, 2012. "Improving tourism policy implementation – The use of hybrid MCDM models," Tourism Management, Elsevier, vol. 33(2), pages 413-426.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Morteza Yazdani & Dragan Pamucar & Prasenjit Chatterjee & Ali Ebadi Torkayesh, 2022. "“A multi-tier sustainable food supplier selection model under uncertainty”," Operations Management Research, Springer, vol. 15(1), pages 116-145, June.
    2. Lin, Sheng-Hau & Zhao, Xiaofeng & Wu, Jiuxing & Liang, Fachao & Li, Jia-Hsuan & Lai, Ren-Ji & Hsieh, Jing-Chzi & Tzeng, Gwo-Hshiung, 2021. "An evaluation framework for developing green infrastructure by using a new hybrid multiple attribute decision-making model for promoting environmental sustainability," Socio-Economic Planning Sciences, Elsevier, vol. 75(C).
    3. Torkayesh, Ali Ebadi & Pamucar, Dragan & Ecer, Fatih & Chatterjee, Prasenjit, 2021. "An integrated BWM-LBWA-CoCoSo framework for evaluation of healthcare sectors in Eastern Europe," Socio-Economic Planning Sciences, Elsevier, vol. 78(C).
    4. Manuel Sousa & Maria Fatima Almeida & Rodrigo Calili, 2021. "Multiple Criteria Decision Making for the Achievement of the UN Sustainable Development Goals: A Systematic Literature Review and a Research Agenda," Sustainability, MDPI, vol. 13(8), pages 1-37, April.
    5. Sun Kyung Kim & Hye Ri Hwang & Youngho Lee & Yeongju Kim, 2023. "A Systematic Review of Korea’s Medication Management Mobile Application," SAGE Open, , vol. 13(3), pages 21582440231, September.
    6. Rajak, Manindra & Shaw, Krishnendu, 2019. "Evaluation and selection of mobile health (mHealth) applications using AHP and fuzzy TOPSIS," Technology in Society, Elsevier, vol. 59(C).
    7. Ali Aghazadeh Ardebili & Elio Padoano & Najmeh Rahmani, 2020. "Waste Reduction for Green Service Supply Chain—the Case Study of a Payment Service Provider in Iran," Sustainability, MDPI, vol. 12(5), pages 1-22, February.
    8. Na Yu & Yi-Ting Huang, 2020. "Important Factors Affecting User Experience Design and Satisfaction of a Mobile Health App—A Case Study of Daily Yoga App," IJERPH, MDPI, vol. 17(19), pages 1-16, September.
    9. Yu Fu & Yuanyuan Wang & Xinhui Ye & Weifang Wu & Jianfeng Wu, 2023. "Satisfaction with and Continuous Usage Intention towards Mobile Health Services: Translating Users’ Feedback into Measurement," Sustainability, MDPI, vol. 15(2), pages 1-21, January.
    10. Valmohammadi, Changiz & Khaki, Masoud Mirahmadi, 2019. "Determinants for selection of projects for exploitation of mines in Iran," Resources Policy, Elsevier, vol. 63(C), pages 1-1.
    11. Lin, Sheng-Hau & Zhang, Hejie & Li, Jia-Hsuan & Ye, Cheng-Zhou & Hsieh, Jing-Chzi, 2022. "Evaluating smart office buildings from a sustainability perspective: A model of hybrid multi-attribute decision-making," Technology in Society, Elsevier, vol. 68(C).
    12. Mahmut Baydaş & Mustafa Yılmaz & Željko Jović & Željko Stević & Sevilay Ece Gümüş Özuyar & Abdullah Özçil, 2024. "A comprehensive MCDM assessment for economic data: success analysis of maximum normalization, CODAS, and fuzzy approaches," Financial Innovation, Springer;Southwestern University of Finance and Economics, vol. 10(1), pages 1-29, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Bo-Wei Zhu & Jia-Rui Zhang & Gwo-Hshiung Tzeng & Shan-Lin Huang & Lei Xiong, 2017. "Public Open Space Development for Elderly People by Using the DANP-V Model to Establish Continuous Improvement Strategies towards a Sustainable and Healthy Aging Society," Sustainability, MDPI, vol. 9(3), pages 1-29, March.
    2. Kuang-Hua Hu & Wei Jianguo & Gwo-Hshiung Tzeng, 2017. "Risk Factor Assessment Improvement for China’s Cloud Computing Auditing Using a New Hybrid MADM Model," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 16(03), pages 737-777, May.
    3. Chui-Hua Liu, 2020. "Strategies of Managing Coach Driver Job Stress for Sustainable Coach Tourism Industry—The Use of DANP-V Model," Sustainability, MDPI, vol. 12(9), pages 1-20, May.
    4. Juin-Hao Ho & Gwo-Guang Lee & Ming-Tsang Lu, 2020. "Exploring the Implementation of a Legal AI Bot for Sustainable Development in Legal Advisory Institutions," Sustainability, MDPI, vol. 12(15), pages 1-17, July.
    5. Chui-Hua Liu & Gwo-Hshiung Tzeng & Po-Yen Lee, 2019. "Combined CFPR and VIKOR Model for Enhancing the Competencies of Domestic Chain Hotel Groups," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 18(03), pages 901-927, May.
    6. Vicent Penadés-Plà & Tatiana García-Segura & José V. Martí & Víctor Yepes, 2016. "A Review of Multi-Criteria Decision-Making Methods Applied to the Sustainable Bridge Design," Sustainability, MDPI, vol. 8(12), pages 1-21, December.
    7. Lin, Sheng-Hau & Zhao, Xiaofeng & Wu, Jiuxing & Liang, Fachao & Li, Jia-Hsuan & Lai, Ren-Ji & Hsieh, Jing-Chzi & Tzeng, Gwo-Hshiung, 2021. "An evaluation framework for developing green infrastructure by using a new hybrid multiple attribute decision-making model for promoting environmental sustainability," Socio-Economic Planning Sciences, Elsevier, vol. 75(C).
    8. Shu-Kung Hu & James J. H. Liou & Ming-Tsang Lu & Yen-Ching Chuang & Gwo-Hshiung Tzeng, 2018. "Improving NFC Technology Promotion for Creating the Sustainable Education Environment by Using a Hybrid Modified MADM Model," Sustainability, MDPI, vol. 10(5), pages 1-24, April.
    9. Sheng-Hau Lin & Danyang Wang & Xianjin Huang & Xiaofeng Zhao & Jing-Chzi Hsieh & Gwo-Hshiung Tzeng & Jia-Hsuan Li & Jia-Tsong Chen, 2021. "A multi-attribute decision-making model for improving inefficient industrial parks," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 23(1), pages 887-921, January.
    10. Ming-Tsang Lu & Gwo-Hshiung Tzeng & Hilary Cheng & Chih-Cheng Hsu, 2015. "Exploring mobile banking services for user behavior in intention adoption: using new hybrid MADM model," Service Business, Springer;Pan-Pacific Business Association, vol. 9(3), pages 541-565, September.
    11. Kuang-Hua Hu & Fu-Hsiang Chen & Gwo-Hshiung Tzeng, 2016. "Evaluating the Improvement of Sustainability of Sports Industry Policy Based on MADM," Sustainability, MDPI, vol. 8(7), pages 1-21, June.
    12. Lei Xiong & Cheng-Lein Teng & Bo-Wei Zhu & Gwo-Hshiung Tzeng & Shan-Lin Huang, 2017. "Using the D-DANP-mV Model to Explore the Continuous System Improvement Strategy for Sustainable Development of Creative Communities," IJERPH, MDPI, vol. 14(11), pages 1-37, October.
    13. Büyüközkan, Gülçin & Güleryüz, Sezin, 2016. "An integrated DEMATEL-ANP approach for renewable energy resources selection in Turkey," International Journal of Production Economics, Elsevier, vol. 182(C), pages 435-448.
    14. Shih-Chia Chang & Hsu-Hwa Chang & Ming-Tsang Lu, 2021. "Evaluating Industry 4.0 Technology Application in SMEs: Using a Hybrid MCDM Approach," Mathematics, MDPI, vol. 9(4), pages 1-21, February.
    15. Yang Yang & Lin Guo & Zhuling Zhong & Mu Zhang, 2018. "Selection of Technological Innovation for Service-Orientated Enterprises," Sustainability, MDPI, vol. 10(11), pages 1-13, October.
    16. Chia-Wei Hsu & Tsai-Chi Kuo & Guey-Shin Shyu & Pi-Shen Chen, 2014. "Low Carbon Supplier Selection in the Hotel Industry," Sustainability, MDPI, vol. 6(5), pages 1-27, May.
    17. Chui-Hua Liu & Bochner Liu, 2021. "Using DANP-mV Model to Improve the Paid Training Measures for Travel Agents amid the COVID-19 Pandemic," Mathematics, MDPI, vol. 9(16), pages 1-19, August.
    18. Kuan-Wei Huang & Jen-Hung Huang & Gwo-Hshiung Tzeng, 2016. "New Hybrid Multiple Attribute Decision-Making Model for Improving Competence Sets: Enhancing a Company’s Core Competitiveness," Sustainability, MDPI, vol. 8(2), pages 1-26, February.
    19. Yu-Sheng Kao & Kazumitsu Nawata & Chi-Yo Huang, 2019. "Evaluating the Performance of Systemic Innovation Problems of the IoT in Manufacturing Industries by Novel MCDM Methods," Sustainability, MDPI, vol. 11(18), pages 1-33, September.
    20. Tsai, Pei-Hsuan & Kao, Ya-Ling & Kuo, Szu-Yu, 2023. "Exploring the critical factors influencing the outlying island talent recruitment and selection evaluation model: Empirical evidence from Penghu, Taiwan," Evaluation and Program Planning, Elsevier, vol. 99(C).

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:11:y:2019:i:3:p:752-:d:202403. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.