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Sustainable Supply Chain Management Practices and Sustainable Performance in Hospitals: A Systematic Review and Integrative Framework

Author

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  • Verónica Duque-Uribe

    (Departamento de Ingeniería Industrial, Universidad Nacional de Colombia, Manizales 170003, Colombia)

  • William Sarache

    (Departamento de Ingeniería Industrial, Universidad Nacional de Colombia, Manizales 170003, Colombia)

  • Elena Valentina Gutiérrez

    (Departamento de Ingeniería Industrial, Universidad de Antioquia, Medellín 050010, Colombia)

Abstract

Hospital supply chains are responsible for several economic inefficiencies, negative environmental impacts, and social concerns. However, a lack of research on sustainable supply chain management specific to this sector is identified. Existing studies do not analyze supply chain management practices in an integrated and detailed manner, and do not consider all sustainable performance dimensions. To address these gaps, this paper presents a systematic literature review and develops a framework for identifying the supply chain management practices that may contribute to sustainable performance in hospitals. The proposed framework is composed of 12 categories of management practices, which include strategic management and leadership, supplier management, purchasing, warehousing and inventory, transportation and distribution, information and technology, energy, water, food, hospital design, waste, and customer relationship management. On the other side, performance categories include economic, environmental, and social factors. Moreover, illustrative effects of practices on performance are discussed. The novelty of this document lies in its focus on hospital settings, as well as on its comprehensiveness regarding the operationalization of practices and performance dimensions. In addition, a future research agenda is provided, which emphasizes the need for improved research generalizability, empirical validation, integrative addressing, and deeper analysis of relationships between practices and performance.

Suggested Citation

  • Verónica Duque-Uribe & William Sarache & Elena Valentina Gutiérrez, 2019. "Sustainable Supply Chain Management Practices and Sustainable Performance in Hospitals: A Systematic Review and Integrative Framework," Sustainability, MDPI, vol. 11(21), pages 1-30, October.
  • Handle: RePEc:gam:jsusta:v:11:y:2019:i:21:p:5949-:d:280365
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    References listed on IDEAS

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    2. Ehsan Shekarian & Behrang Ijadi & Amirreza Zare & Jukka Majava, 2022. "Sustainable Supply Chain Management: A Comprehensive Systematic Review of Industrial Practices," Sustainability, MDPI, vol. 14(13), pages 1-30, June.
    3. Karine Borges de Oliveira & Otávio José de Oliveira, 2022. "Making Hospitals Sustainable: Towards Greener, Fairer and More Prosperous Services," Sustainability, MDPI, vol. 14(15), pages 1-21, August.
    4. Yeboah, Samuel, 2023. "Navigating Sustainability: Unveiling Responsible Consumption and Production in Developing Economies for SDG 12 Achievement," MPRA Paper 118214, University Library of Munich, Germany, revised 25 Jul 2023.
    5. Chayada Kanokphanvanich & Wanchai Rattanawong & Varin Vongmanee, 2023. "A New Model for a Sustainable Healthcare Supply Chain Prioritizes Patient Safety: Using the Fuzzy Delphi Method to Identify Healthcare Workers’ Perspectives," Sustainability, MDPI, vol. 15(9), pages 1-23, April.

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