Actuarial Risk Management Practices and Firm Performance: The Mediating Role of E-Service Innovation
Author
Abstract
Suggested Citation
Download full text from publisher
References listed on IDEAS
- Timothy F. Harris & Aaron Yelowitz & Charles Courtemanche, 2021.
"Did COVID‐19 change life insurance offerings?,"
Journal of Risk & Insurance, The American Risk and Insurance Association, vol. 88(4), pages 831-861, December.
- Timothy F. Harris & Aaron Yelowitz & Charles J. Courtemanche, 2020. "Did COVID-19 Change Life Insurance Offerings?," NBER Working Papers 28172, National Bureau of Economic Research, Inc.
- Harris, Timothy F. & Yelowitz, Aaron & Courtemanche, Charles, 2020. "Did COVID-19 Change Life Insurance Offerings?," IZA Discussion Papers 13912, Institute of Labor Economics (IZA).
- Ciuchita, Robert & Mahr, Dominik & Odekerken-Schröder, Gaby, 2019. "“Deal with it”: How coping with e-service innovation affects the customer experience," Journal of Business Research, Elsevier, vol. 103(C), pages 130-141.
- Viaene, Stijn & Ayuso, Mercedes & Guillen, Montserrat & Van Gheel, Dirk & Dedene, Guido, 2007. "Strategies for detecting fraudulent claims in the automobile insurance industry," European Journal of Operational Research, Elsevier, vol. 176(1), pages 565-583, January.
- Martin Eling & Martin Lehmann, 2018. "The Impact of Digitalization on the Insurance Value Chain and the Insurability of Risks," The Geneva Papers on Risk and Insurance - Issues and Practice, Palgrave Macmillan;The Geneva Association, vol. 43(3), pages 359-396, July.
- Nnamdi O. Madichie & Robert E. Hinson & Masud Ibrahim, 2013. "A Reconceptualization of Entrepreneurial Orientation in an Emerging Market Insurance Company," Journal of African Business, Taylor & Francis Journals, vol. 14(3), pages 202-214, December.
- Umar Farooq & Adeel Nasir & Bilal & Muhammad Umer Quddoos, 2021. "The impact of COVID-19 pandemic on abnormal returns of insurance firms: a cross-country evidence," Applied Economics, Taylor & Francis Journals, vol. 53(31), pages 3658-3678, July.
- Andreas Richter & Thomas C. Wilson, 2020. "Covid-19: implications for insurer risk management and the insurability of pandemic risk," The Geneva Risk and Insurance Review, Palgrave Macmillan;International Association for the Study of Insurance Economics (The Geneva Association), vol. 45(2), pages 171-199, September.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Maria Carannante & Valeria D’Amato & Paola Fersini & Salvatore Forte & Giuseppe Melisi, 2022. "Disruption of Life Insurance Profitability in the Aftermath of the COVID-19 Pandemic," Risks, MDPI, vol. 10(2), pages 1-16, February.
- Gupta, Somya & Ghardallou, Wafa & Pandey, Dharen Kumar & Sahu, Ganesh P., 2022. "Artificial intelligence adoption in the insurance industry: Evidence using the technology–organization–environment framework," Research in International Business and Finance, Elsevier, vol. 63(C).
- Robert Hartwig & Greg Niehaus & Joseph Qiu, 2020. "Insurance for economic losses caused by pandemics," The Geneva Risk and Insurance Review, Palgrave Macmillan;International Association for the Study of Insurance Economics (The Geneva Association), vol. 45(2), pages 134-170, September.
- Mercedes Ayuso(universitat de Barcelona) & Miguel Santolino(Universitat de Barcelona), 2009. "Individual prediction of automobile bodily injury claims liabilities," Working Papers in Economics 220, Universitat de Barcelona. Espai de Recerca en Economia.
- Muneer Shaik & Mohd Ziaur Rehman, 2023. "The Dynamic Volatility Connectedness of Major Environmental, Social, and Governance (ESG) Stock Indices: Evidence Based on DCC-GARCH Model," Asia-Pacific Financial Markets, Springer;Japanese Association of Financial Economics and Engineering, vol. 30(1), pages 231-246, March.
- Alfiero, Simona & Battisti, Enrico & Ηadjielias, Elias, 2022. "Black box technology, usage-based insurance, and prediction of purchase behavior: Evidence from the auto insurance sector," Technological Forecasting and Social Change, Elsevier, vol. 183(C).
- Nemanja Milanović & Miloš Milosavljević & Slađana Benković & Dušan Starčević & Željko Spasenić, 2020. "An Acceptance Approach for Novel Technologies in Car Insurance," Sustainability, MDPI, vol. 12(24), pages 1-15, December.
- Tonina Yaneva, 2022. "Research of the Digital Transformation in Bulgarian Insurance Companies," Izvestia Journal of the Union of Scientists - Varna. Economic Sciences Series, Union of Scientists - Varna, Economic Sciences Section, vol. 11(2), pages 205-214, August.
- Alexis Louaas & Pierre Picard, 2023.
"A pandemic business interruption insurance,"
The Geneva Risk and Insurance Review, Palgrave Macmillan;International Association for the Study of Insurance Economics (The Geneva Association), vol. 48(1), pages 1-30, March.
- Alexis Louaas & Pierre Picard, 2020. "A pandemic business interruption insurance," Working Papers hal-02941948, HAL.
- Alexis Louaas & Pierre Picard, 2020. "A Pandemic Business Interruption Insurance," CESifo Working Paper Series 8758, CESifo.
- Harri Talonen & Antti Talonen & Jari Stenvall & Tony Kinder, 2021. "Communicating Customer Ownership in Annual Reports: Perspective of Hedonic Value," FIIB Business Review, , vol. 10(2), pages 120-132, June.
- Erica Mingotto & Federica Montaguti & Michele Tamma, 2021. "Challenges in re-designing operations and jobs to embody AI and robotics in services. Findings from a case in the hospitality industry," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(3), pages 493-510, September.
- Antti Talonen & Harri Talonen & Jari Stenvall & Iiro Jussila, 2020. "Communicating the economic value of customer ownership in insurance: A qualitative analysis of annual reports," Risk Management and Insurance Review, American Risk and Insurance Association, vol. 23(3), pages 243-267, September.
- Jing Ai & Patrick L. Brockett & Linda L. Golden & Montserrat Guillén, 2013. "A Robust Unsupervised Method for Fraud Rate Estimation," Journal of Risk & Insurance, The American Risk and Insurance Association, vol. 80(1), pages 121-143, March.
- Martin Eling & Davide Nuessle & Julian Staubli, 2022. "The impact of artificial intelligence along the insurance value chain and on the insurability of risks," The Geneva Papers on Risk and Insurance - Issues and Practice, Palgrave Macmillan;The Geneva Association, vol. 47(2), pages 205-241, April.
- Woong Park & Hyunchul Ahn, 2022. "Not All Churn Customers Are the Same: Investigating the Effect of Customer Churn Heterogeneity on Customer Value in the Financial Sector," Sustainability, MDPI, vol. 14(19), pages 1-22, September.
- Ghanbarpour, Tohid & Gustafsson, Anders, 2022. "How do corporate social responsibility (CSR) and innovativeness increase financial gains? A customer perspective analysis," Journal of Business Research, Elsevier, vol. 140(C), pages 471-481.
- Yankol-Schalck, Meryem, 2022. "The value of cross-data set analysis for automobile insurance fraud detection," Research in International Business and Finance, Elsevier, vol. 63(C).
- Jörn Debener & Volker Heinke & Johannes Kriebel, 2023. "Detecting insurance fraud using supervised and unsupervised machine learning," Journal of Risk & Insurance, The American Risk and Insurance Association, vol. 90(3), pages 743-768, September.
- Mercedes Ayuso & Miguel Santolino, 2012.
"Forecasting the Maximum Compensation Offer in the Automobile BI Claims Negotiation Process,"
Group Decision and Negotiation, Springer, vol. 21(5), pages 663-676, September.
- Mercedes Ayuso & Miguel Santolino, 2008. "Forecasting the maximum compensation offer in the automobile BI claims negotiation proces," IREA Working Papers 200807, University of Barcelona, Research Institute of Applied Economics, revised May 2008.
- Fung, Derrick W.H. & Lee, Wing Yan & Yang, Charles C., 2025. "Surviving the storm: Evaluating the role of enterprise risk management in property and liability insurers' performance during the COVID-19 pandemic," Journal of Corporate Finance, Elsevier, vol. 91(C).
Corrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jjrfmx:v:17:y:2024:i:5:p:204-:d:1394050. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.