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Novel Method for Perceiving Key Requirements of Customer Collaboration Low-Carbon Product Design

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  • Aijun Liu

    (Department of Management Engineering, School of Economics & Management, Xidian University, Xi’an 710071, China
    State Key Laboratory for Manufacturing Systems Engineering, Xi’an Jiaotong University, Xi’an 710049, China)

  • Qiuyun Zhu

    (Department of Management Engineering, School of Economics & Management, Xidian University, Xi’an 710071, China)

  • Xiaohui Ji

    (Department of Management Engineering, School of Economics & Management, Xidian University, Xi’an 710071, China)

  • Hui Lu

    (Tianhua College, Shanghai Normal University, Shanghai 201815, China)

  • Sang-Bing Tsai

    (Zhongshan Institute, University of Electronic Science and Technology, Zhongshan 528400, China)

Abstract

Low-carbon product design is an important way to reduce greenhouse gas emission. Customer collaborative product innovation (CCPI) has become a new worldwide product design trend. Based on this popularity, we introduced CCPI into the low-carbon product design process. An essential step for implementing low carbon CCPI is to clarify key low carbon requirements of customers. This study tested a novel method for perceiving key requirements of customer collaboration low-carbon product design based on fuzzy grey relational analysis and genetic algorithm. Firstly, the study considered consumer heterogeneity, allowing different types of customers to evaluate low carbon requirements in appropriate formats that reflected their degrees of uncertainty. Then, a nonlinear optimization model was proposed to establish the information aggregation factor of customers based on the genetic algorithm. The weight of customers was obtained simultaneously. Next, the key low carbon requirements of customer were identified. Finally, the effectiveness of the proposed method was illustrated with a case related to a low carbon liquid crystal display.

Suggested Citation

  • Aijun Liu & Qiuyun Zhu & Xiaohui Ji & Hui Lu & Sang-Bing Tsai, 2018. "Novel Method for Perceiving Key Requirements of Customer Collaboration Low-Carbon Product Design," IJERPH, MDPI, vol. 15(7), pages 1-32, July.
    • Handle: RePEc:gam:jijerp:v:15:y:2018:i:7:p:1446-:d:157033
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    Cited by:

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    2. Diana Blagu & Denisa Szabo & Diana Dragomir & Călin Neamțu & Daniela Popescu, 2022. "Offering Carbon Smart Options through Product Development to Meet Customer Expectations," Sustainability, MDPI, vol. 14(16), pages 1-21, August.
    3. Guangyu Zou & Zhongkai Li & Chao He, 2023. "A New Product Configuration Model for Low Product Cost and Carbon-Neutral Expenditure," Sustainability, MDPI, vol. 15(13), pages 1-21, June.

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