IDEAS home Printed from https://ideas.repec.org/a/gam/jftint/v13y2021i2p43-d494166.html
   My bibliography  Save this article

Digital Communication Tools and Knowledge Creation Processes for Enriched Intellectual Outcome—Experience of Short-Term E-Learning Courses during Pandemic

Author

Listed:
  • Nadezhda N. Pokrovskaia

    (Higher School of Media Communications and Public Relations of the Institute of Humanities, Peter the Great St. Petersburg Polytechnic University, 195251 St. Petersburg, Russia
    Department of Public Relations and Advertising of the Institute of Human Philosophy, Herzen State Pedagogical University of Russia, 191186 St. Petersburg, Russia
    Department of Innovation Management, St. Petersburg Electrotechnical University “LETI”, 197022 St. Petersburg, Russia)

  • Veronika L. Leontyeva

    (Higher School of Media Communications and Public Relations of the Institute of Humanities, Peter the Great St. Petersburg Polytechnic University, 195251 St. Petersburg, Russia)

  • Marianna Yu. Ababkova

    (Higher School of Media Communications and Public Relations of the Institute of Humanities, Peter the Great St. Petersburg Polytechnic University, 195251 St. Petersburg, Russia)

  • Lucio Cappelli

    (Department of Economics and Law, University of Cassino and Southern Lazio, 03043 Cassino, Italy
    Faculty of Economics, La Sapienza University, 00185 Roma, Italy)

  • Fabrizio D’Ascenzo

    (Faculty of Economics, La Sapienza University, 00185 Roma, Italy)

Abstract

Social isolation during the pandemic contributed to the transition of educational processes to e-learning. A short-term e-marketing education program for a variety of students was introduced in May 2020 and is taught entirely online. A survey was conducted regularly in the last week of training using Google Forms, and three cohorts were surveyed in July, September, and December 2020. A high level of satisfaction indicates an interest in the content and a positive assessment of the level of comfort of an organization adapted to the needs of students; this positive result contrasted with the negative opinion of the remote learning in Russia since March 2020, and this surprising satisfaction of students has motivated the study to try to explain its reasons. This result was compared with the short-term course taught through the educational pedagogical platform of a university. The students of traditional short- and long-term university programs were asked to assess their satisfaction with different digital communication tools used for e-learning. They showed low satisfaction with the pedagogical platform and a positive reaction to the e-communication tools (messengers, social media, short surveys, video conferences, etc.). The qualitative responses helped to better understand the real problems of the cognitive process and the triple structure of intellectual production during e-learning, including interest in the intellectual outcome, the need for emotional and motivational elements of cooperation and competition between students, and smooth behavioral enrichment, which requires special efforts from students and their leading from teachers. The main conclusion concerns a practical decision to continue the implementation of the educational program in the form of an online course with the use of the mixed digital communication tools of social media, messengers, and video conferences, which most likely meets the expectations and capabilities of students.

Suggested Citation

  • Nadezhda N. Pokrovskaia & Veronika L. Leontyeva & Marianna Yu. Ababkova & Lucio Cappelli & Fabrizio D’Ascenzo, 2021. "Digital Communication Tools and Knowledge Creation Processes for Enriched Intellectual Outcome—Experience of Short-Term E-Learning Courses during Pandemic," Future Internet, MDPI, vol. 13(2), pages 1-22, February.
    • Handle: RePEc:gam:jftint:v:13:y:2021:i:2:p:43-:d:494166
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1999-5903/13/2/43/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1999-5903/13/2/43/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Olga D. Shipunova & Larisa V. Mureyko & Irina P. Berezovskaya & Ivan V. Kolomeyzev & Vera A. Serkova, 2017. "Cultural Code in Controlling Stereotypes of Mass Consciousness," European Research Studies Journal, European Research Studies Journal, vol. 0(4B), pages 694-705.
    2. -, 2020. "Education in the time of COVID-19," Coediciones, Naciones Unidas Comisión Económica para América Latina y el Caribe (CEPAL), number 45905 edited by Eclac, July.
    3. -, 2020. "Education in the time of COVID-19," Libros y Documentos Institucionales, Naciones Unidas Comisión Económica para América Latina y el Caribe (CEPAL), number 45905 edited by Eclac, September.
    4. David J. Deming & Noam Yuchtman & Amira Abulafi & Claudia Goldin & Lawrence F. Katz, 2016. "The Value of Postsecondary Credentials in the Labor Market: An Experimental Study," American Economic Review, American Economic Association, vol. 106(3), pages 778-806, March.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Daria Bylieva & Victoria Lobatyuk & Irina Shestakova, 2022. "Shared Micromobility: Between Physical and Digital Reality," Sustainability, MDPI, vol. 14(4), pages 1-21, February.
    2. Halah Ahmed Alismail, 2023. "The Influence of the Information System Success Model and Theory of Planned Behavior on the Zoom Application Used by Elementary Education Teachers," Sustainability, MDPI, vol. 15(12), pages 1-21, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Elvie Barzo Gonzaga & Don Anton Robles Balida & Angelo Evangelio Gonzaga, 2023. "COVID-19 Precautionary Measures and Practices for Delivering Modular Distance Learning," World Journal of English Language, Sciedu Press, vol. 13(2), pages 1-98, March.
    2. Rima Wajih Hamed Daraghmeh, 2021. "Palestinian University Students' Perceptions of Distance Education in Light of the Coronavirus Crisis," Modern Applied Science, Canadian Center of Science and Education, vol. 15(5), pages 1-1, October.
    3. Gene Klein, 2021. "Viewing Gamification Design Limitations and Weaknesses through a Pandemic Lens," Societies, MDPI, vol. 11(4), pages 1-8, November.
    4. Ilona & Urbanyi-Popiolek, 2022. "New Insights into the Ferry Business in the Turbulent Environment," European Research Studies Journal, European Research Studies Journal, vol. 0(4), pages 63-73.
    5. Amith Khandakar & Muhammad E. H. Chowdhury & Md. Saifuddin Khalid & Nizar Zorba, 2022. "Case Study of Multi-Course Project-Based Learning and Online Assessment in Electrical Engineering Courses during COVID-19 Pandemic," Sustainability, MDPI, vol. 14(9), pages 1-18, April.
    6. U. Y. Abdur Rahman, 2020. "Utilization of Indonesia’s Digital Economy to Invest in Human Capital and Provide Socio-Economic Support to Stimulate Economic Growth," International Journal of Business and Administrative Studies, Professor Dr. Bahaudin G. Mujtaba, vol. 6(6), pages 312-322.
    7. Rozina Afroz & Nurul Islam & Sajedur Rahman & Nusrat Zerin Anny, 2021. "Students’ and teachers’ attitude towards online classes during Covid-19 pandemic: A study on three Bangladeshi government colleges," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 10(3), pages 462-476, April.
    8. Alfonso Infante-Moro & Juan C. Infante-Moro & Julia Gallardo-Pérez & Francisco J. Martínez-López, 2022. "Key Factors in the Implementation of E-Proctoring in the Spanish University System," Sustainability, MDPI, vol. 14(13), pages 1-16, July.
    9. Ana Iolanda Vodă & Cristina Cautisanu & Camelia Grădinaru & Chris Tănăsescu & Gustavo Herminio Salati Marcondes de Moraes, 2022. "Exploring Digital Literacy Skills in Social Sciences and Humanities Students," Sustainability, MDPI, vol. 14(5), pages 1-31, February.
    10. Mališ Sanja Sever & Sačer Ivana Mamić & Žager Katarina, 2022. "Landscape of e-Learning during Covid-19: Case Study of Economic Disciplines in Croatia," Business Systems Research, Sciendo, vol. 13(2), pages 8-27, December.
    11. Sorina Ioana MIȘU & Monica TRICULESCU, 2021. "Living And Teaching During Covid-19: The Damages And Benefits Of Telework," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 11(5), pages 129-137, October.
    12. Antonietta Cosentino & Paola Paoloni, 2021. "Women’s Skills and Aptitudes as Drivers of Organizational Resilience: An Italian Case Study," Administrative Sciences, MDPI, vol. 11(4), pages 1-18, November.
    13. Kareema Ali & Daniel Burgos & Saida Affouneh, 2023. "Educational Loss at Times of Crisis: The Role of Games in Students’ Learning in Palestine and Iraq," Sustainability, MDPI, vol. 15(6), pages 1-15, March.
    14. José M. Ramírez-Hurtado & Alfredo G. Hernández-Díaz & Ana D. López-Sánchez & Víctor E. Pérez-León, 2021. "Measuring Online Teaching Service Quality in Higher Education in the COVID-19 Environment," IJERPH, MDPI, vol. 18(5), pages 1-14, March.
    15. Maricar M. Navarro & Yogi Tri Prasetyo & Michael Nayat Young & Reny Nadlifatin & Anak Agung Ngurah Perwira Redi, 2021. "The Perceived Satisfaction in Utilizing Learning Management System among Engineering Students during the COVID-19 Pandemic: Integrating Task Technology Fit and Extended Technology Acceptance Model," Sustainability, MDPI, vol. 13(19), pages 1-18, September.
    16. Hülya Tuncer & Tuçe Öztürk Karataş, 2022. "Recommendations of ELT Students for Four Language Skills Development: A Study on Emergency Distance Education During the COVID-19 Pandemic," SAGE Open, , vol. 12(1), pages 21582440221, March.
    17. Monica Ioana Burcă-Voicu & Romana Emilia Cramarenco & Dan-Cristian Dabija, 2022. "Investigating Learners’ Teaching Format Preferences during the COVID-19 Pandemic: An Empirical Investigation on an Emerging Market," IJERPH, MDPI, vol. 19(18), pages 1-21, September.
    18. Seung-hye Jung & Joon-ho Kim & Ha-na Cho & Hae-won Lee & Hyun-ju Choi, 2021. "Brand Personality of Korean Dance and Sustainable Behavioral Intention of Global Consumers in Four Countries: Focusing on the Technological Acceptance Model," Sustainability, MDPI, vol. 13(20), pages 1-19, October.
    19. Victor Manuel Peinado-Guevara & Aldo Alan Cuadras Berrelleza & Jaime Herrera-Barrientos & Peinado-Guevara Hector Jose & Samuel Doeg Izaguirre-Gamez & Alejandro Urias-Camacho, 2021. "Knowledge and behavioral attitudes of the academic community of the high school and university levels towards the prevention of covid-19: a cross-sectional study in Guasave, Sinaloa," Technium Social Sciences Journal, Technium Science, vol. 17(1), pages 1-19, March.
    20. -, 2021. "The economic autonomy of women in a sustainable recovery with equality," Libros y Documentos Institucionales, Naciones Unidas Comisión Económica para América Latina y el Caribe (CEPAL), number 46634 edited by Eclac, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jftint:v:13:y:2021:i:2:p:43-:d:494166. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.