IDEAS home Printed from https://ideas.repec.org/a/ers/journl/vxxvy2022i2p636-644.html
   My bibliography  Save this article

Maritime Container Terminal Process Maturity: A Methodological Approach and Empirical Evidence

Author

Listed:
  • Jedrzej Charlampowicz
  • Andrzej S. Grzelakowski

Abstract

Purpose: The study aims to determine and evaluate the process maturity of Polish maritime container terminals. The research was conducted on the example of three medium-sized Polish maritime container terminals. Methodology: A few research methods were applied, literature review, questionnaire method, comparative analysis, and process maturity model for maritime container terminals which was specially developed by the authors for this study. Findings: Conducted research implies that the three biggest Polish maritime container terminals are considered as mature enough in the context of their processes. In the adopted methodology, the two examined terminals are at the highest level of process maturity, which implies that processes are continuously improved and developed. Within this group there are merely slight differences in the received points – the CT1 is considered the most mature in the context of processes ahead of CT2. However, CT3 is well below the level of its competitors The differences reflect not only their unequal market position but also their different approaches to process management strategies. Practical implications: The results of the study could be considered an interesting source of information for maritime container terminal operators as well as their direct and indirect customers, i.e. container ship operators, maritime forwarders, and shippers. This concept can also become a significant part of a comprehensive assessment of the quality of container terminal services and their current and potential competitiveness, enabling the ranking of these intermodal transport nodes in terms of logistics efficiency. Originality value: This research is the first that attempted to develop the process maturity model for maritime container terminals and verified empirically the process maturity level of Polish maritime container terminals. Moreover, such a model could be used to compare and enhance the process maturity within the logistics supply chains by their operators.

Suggested Citation

  • Jedrzej Charlampowicz & Andrzej S. Grzelakowski, 2022. "Maritime Container Terminal Process Maturity: A Methodological Approach and Empirical Evidence," European Research Studies Journal, European Research Studies Journal, vol. 0(2), pages 636-644.
    • Handle: RePEc:ers:journl:v:xxv:y:2022:i:2:p:636-644
    as

    Download full text from publisher

    File URL: https://ersj.eu/journal/2985/download
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Theo Notteboom & Thanos Pallis & Jean-Paul Rodrigue, 2021. "Disruptions and resilience in global container shipping and ports: the COVID-19 pandemic versus the 2008–2009 financial crisis," Maritime Economics & Logistics, Palgrave Macmillan;International Association of Maritime Economists (IAME), vol. 23(2), pages 179-210, June.
    2. Jörg Becker & Ralf Knackstedt & Jens Pöppelbuß, 2009. "Developing Maturity Models for IT Management," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 1(3), pages 213-222, June.
    3. A. Van Looy & M. De Backer & G. Poels, 2011. "Defining Business Process Maturity. A Journey towards Excellence," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 11/725, Ghent University, Faculty of Economics and Business Administration.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Fang, Da & Guo, Yan, 2022. "Flow of goods to the shock of COVID-19 and toll-free highway policy: Evidence from logistics data in China," Research in Transportation Economics, Elsevier, vol. 93(C).
    2. Rajko Novak & Aleksander Janes, 2017. "Merjenje zrelosti procesne usmerjenosti," UPP Monograph Series, University of Primorska Press, number 978-961-7023-55-8.
    3. Helena Holter Antonsen & Dag Øivind Madsen, 2021. "Developing a Maturity Model for the Compliance Function of Investment Firms: A Preliminary Case Study from Norway," Administrative Sciences, MDPI, vol. 11(4), pages 1-34, October.
    4. Yao He & Yongchun Yang & Meimei Wang & Xudong Zhang, 2022. "Resilience Analysis of Container Port Shipping Network Structure: The Case of China," Sustainability, MDPI, vol. 14(15), pages 1-17, August.
    5. Lutz Kilian & Nikos Nomikos & Xiaoqing Zhou, 2023. "Container Trade and the U.S. Recovery," International Journal of Central Banking, International Journal of Central Banking, vol. 19(1), pages 417-450, March.
    6. Theo Notteboom & Jean-Paul Rodrigue, 2023. "Maritime container terminal infrastructure, network corporatization, and global terminal operators: Implications for international business policy," Journal of International Business Policy, Palgrave Macmillan, vol. 6(1), pages 67-83, March.
    7. Guerrero, David & Letrouit, Lucie & Pais-Montes, Carlos, 2022. "The container transport system during Covid-19: An analysis through the prism of complex networks," Transport Policy, Elsevier, vol. 115(C), pages 113-125.
    8. Zhu, Shengda & Fu, Xiaowen & Bell, Michael G.H., 2021. "Container shipping line port choice patterns in East Asia the effects of port affiliation and spatial dependence," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 156(C).
    9. Bokyung Kim & Geunsub Kim & Moohong Kang, 2022. "Study on Comparing the Performance of Fully Automated Container Terminals during the COVID-19 Pandemic," Sustainability, MDPI, vol. 14(15), pages 1-13, August.
    10. Frederik Marx & Felix Wortmann & Jörg Mayer, 2012. "A Maturity Model for Management Control Systems," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 4(4), pages 193-207, August.
    11. Carvalho, João Vidal & Rocha, Álvaro & van de Wetering, Rogier & Abreu, António, 2019. "A Maturity model for hospital information systems," Journal of Business Research, Elsevier, vol. 94(C), pages 388-399.
    12. Steven DeSimone & Giuseppe D’Onza & Gerrit Sarens, 2019. "Correlates of Internal Audit Function Maturity," Working Papers 1905, College of the Holy Cross, Department of Economics.
    13. Manolis Kavussanos & Siri Pettersen Strandenes & Helen Thanopoulou, 2022. "Special issue: ends of eras and new beginnings: twenty-first century challenges for shipping," Maritime Economics & Logistics, Palgrave Macmillan;International Association of Maritime Economists (IAME), vol. 24(2), pages 347-367, June.
    14. Zhou, Yusheng & Li, Xue & Yuen, Kum Fai, 2022. "Holistic risk assessment of container shipping service based on Bayesian Network Modelling," Reliability Engineering and System Safety, Elsevier, vol. 220(C).
    15. Xiwen Bai & Jesús Fernández-Villaverde & Yiliang Li & Francesco Zanetti, 2024. "The Causal Effects of Global Supply Chain Disruptions on Macroeconomic Outcomes: Evidence and Theory," Economics Series Working Papers 1033, University of Oxford, Department of Economics.
    16. Mihaela Muntean & Ana-Ramona Bologa & Alexandra Maria Ioana Corbea & Razvan Bologa, 2019. "A Framework for Evaluating the Business Analytics Maturity of University Programmes," Sustainability, MDPI, vol. 11(3), pages 1-27, February.
    17. Linus Thomson & Anmar Kamalaldin & David Sjödin & Vinit Parida, 2022. "A maturity framework for autonomous solutions in manufacturing firms: The interplay of technology, ecosystem, and business model," International Entrepreneurship and Management Journal, Springer, vol. 18(1), pages 125-152, March.
    18. Yanhong Guo & Shuai Jiang & Wenjun Zhou & Chunyu Luo & Hui Xiong, 2021. "A predictive indicator using lender composition for loan evaluation in P2P lending," Financial Innovation, Springer;Southwestern University of Finance and Economics, vol. 7(1), pages 1-24, December.
    19. J. Verschuur & E. E. Koks & J. W. Hall, 2022. "Ports’ criticality in international trade and global supply-chains," Nature Communications, Nature, vol. 13(1), pages 1-13, December.
    20. Slavko Rakic & Marko Pavlovic & Ugljesa Marjanovic, 2021. "A Precondition of Sustainability: Industry 4.0 Readiness," Sustainability, MDPI, vol. 13(12), pages 1-12, June.

    More about this item

    Keywords

    Process maturity model; maritime container terminal; multidimensional model of process maturity assessment for maritime container terminals.;
    All these keywords.

    JEL classification:

    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives
    • M16 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - International Business Administration
    • R49 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - Other

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ers:journl:v:xxv:y:2022:i:2:p:636-644. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Marios Agiomavritis (email available below). General contact details of provider: https://ersj.eu/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.