IDEAS home Printed from https://ideas.repec.org/a/spr/binfse/v1y2009i3p213-222.html
   My bibliography  Save this article

Developing Maturity Models for IT Management

Author

Listed:

Abstract

Maturity models are valuable instruments for IT managers because they allow the assessment of the current situation of a company as well as the identification of reasonable improvement measures. Over the last few years, more than a hundred maturity models have been developed to support IT management. They address a broad range of different application areas, comprising holistic assessments of IT management as well as appraisals of specific subareas (e. g. Business Process Management, Business Intelligence). The evergrowing number of maturity models indicates a certain degree of arbitrariness concerning their development processes. Especially, this is highlighted by incomplete documentation of methodologies applied for maturity model development. In this paper, we will try to work against this trend by proposing requirements concerning the development of maturity models. A selection of the few well-documented maturity models is compared to these requirements. The results lead us to a generic and consolidated procedure model for the design of maturity models. It provides a manual for the theoretically founded development and evaluation of maturity models. Finally, we will apply this procedure model to the development of the IT Performance Measurement Maturity Model (ITPM 3 ). Copyright Gabler Verlag 2009

Suggested Citation

  • Jörg Becker & Ralf Knackstedt & Jens Pöppelbuß, 2009. "Developing Maturity Models for IT Management," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 1(3), pages 213-222, June.
    • Handle: RePEc:spr:binfse:v:1:y:2009:i:3:p:213-222
    DOI: 10.1007/s12599-009-0044-5
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1007/s12599-009-0044-5
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1007/s12599-009-0044-5?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Chong Ju Choi & Carla C. J. M. Millar & Caroline Y. L. Wong, 2005. "Knowledge and Measurement," Palgrave Macmillan Books, in: Knowledge Entanglements, chapter 0, pages 77-96, Palgrave Macmillan.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Jan Kopia & Andreas Kompalla & Melanie Buchmüller & Bastian Heinemann, 2017. "Performance Measurement of Management System Standards Using the Balanced Scorecard," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 19(S11), pages 981-981.
    2. Onyema E. Ofoegbu, 2014. "The Role of Knowledge Management on Knowledge Management Perfomance: A Case Study of Some Nigerian Banks," Journal of Management and Strategy, Journal of Management and Strategy, Sciedu Press, vol. 5(2), pages 53-62, May.
    3. Giulia Faggio & Olmo Silva & William C Strange, 2020. "Tales of the city: what do agglomeration cases tell us about agglomeration in general? [The anchor tenant hypothesis: exploring the role of large, local, R&D-intensive firms in regional innovation ," Journal of Economic Geography, Oxford University Press, vol. 20(5), pages 1117-1143.
    4. Hideshi Itoh, 2006. "The Theories of International Outsourcing and Integration : A Theoretical Overview from the Perspective of Organizational Economics," Microeconomics Working Papers 21891, East Asian Bureau of Economic Research.
    5. Duschl, Matthias & Schimke, Antje & Brenner, Thomas & Luxen, Dennis, 2011. "Firm growth and the spatial impact of geolocated external factors: Empirical evidence for German manufacturing firms," Working Paper Series in Economics 36, Karlsruhe Institute of Technology (KIT), Department of Economics and Management.
    6. Fischer, Caroline, 2020. "Incentives can't buy me knowledge: The missing effects of appreciation and aligned performance appraisals on knowledge sharing of public employees," OSF Preprints u8hfy, Center for Open Science.
    7. Chad Patrizi & Phil Ice & Melissa Burgess, 2013. "Semantic Mapping Of Learning Assets To Align Curriculum And Evidence Learning Effectiveness In Business Education," Business Education and Accreditation, The Institute for Business and Finance Research, vol. 5(1), pages 117-128.
    8. Jan Bouwens & Laurence Van Lent, 2007. "Assessing the Performance of Business Unit Managers," Journal of Accounting Research, Wiley Blackwell, vol. 45(4), pages 667-697, September.
    9. Guilherme Frederico, 2017. "Supply Chain Management Maturity: A Comprehensive Framework Proposal from Literature Review and Case Studies," International Business Research, Canadian Center of Science and Education, vol. 10(1), pages 68-76, January.
    10. Bourguignon, Annick & Saulpic, Olivier & Zarlowski, Philippe, 2006. "Management Accounting Change in the Public Sector: A French Case Study and a New Institutionalist Perspective," ESSEC Working Papers DR 06018, ESSEC Research Center, ESSEC Business School.
    11. Muhammad Niqab & Janet Hanson & Arthur Bangert & Sathiamoorthy Kannan & Sailesh Sharma & Abdul Ghaffar & Muhammad Shujaat Mubarik, 2020. "Measuring Intellectual Capital in Schools in the Developing Country of Pakistan," International Journal of Learning and Development, Macrothink Institute, vol. 10(1), pages 1-34, March.
    12. Foray, Dominique & Lissoni, Francesco, 2010. "University Research and Public–Private Interaction," Handbook of the Economics of Innovation, in: Bronwyn H. Hall & Nathan Rosenberg (ed.), Handbook of the Economics of Innovation, edition 1, volume 1, chapter 0, pages 275-314, Elsevier.
    13. Helen Lawton Smith, 2017. "Entrepreneurship policies and the development of regional innovation systems: theory, policy and practice," Working Papers 36, Birkbeck Centre for Innovation Management Research, revised Feb 2017.
    14. Claudio Vitari, 2009. "It Dynamic Capability Development In The Context Of Data Genesis Capability," Post-Print hal-00463282, HAL.
    15. Bouwens, J.F.M.G. & van Lent, L.A.G.M., 2006. "Assessing the Performance of Business Unit Managers," Other publications TiSEM f83d0732-69e7-4b1c-87c2-f, Tilburg University, School of Economics and Management.
    16. Pedro Andres Garzon Delvaux & Heinrich Hockmann & Peter Voigt & Pavel Ciaian & Sergio Gomez y Paloma, 2018. "The impact of private R&D on the performance of food-processing firms: Evidence from Europe, Japan and North America," JRC Research Reports JRC104144, Joint Research Centre.
    17. Anthony M. Marino & Ján Zábojník, 2008. "Work‐related perks, agency problems, and optimal incentive contracts," RAND Journal of Economics, RAND Corporation, vol. 39(2), pages 565-585, June.
    18. Claudio Vitari & Lapo Mola & Elisabetta Raguseo & Cecilia Rossignoli, 2015. "The Roles of the Antecedents in the emergence of a Dynamic Capability: the case of Born Digital Data capability," Grenoble Ecole de Management (Post-Print) halshs-01924206, HAL.
    19. Chen, Sheng-Syan & Chen, Yan-Shing & Liang, Woan-lih & Wang, Yanzhi, 2020. "Public R&D spending and cross-sectional stock returns," Research Policy, Elsevier, vol. 49(1).
    20. Beatriz Junquera & María Mitre, 2007. "Value of bibliometric analysis for research policy: A case study of Spanish research into innovation and technology management," Scientometrics, Springer;Akadémiai Kiadó, vol. 71(3), pages 443-454, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:binfse:v:1:y:2009:i:3:p:213-222. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.