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Strong or invisible hands? – Managerial involvement in the knowledge sharing process of globally dispersed knowledge groups

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  • Raab, Katharina J.
  • Ambos, Björn
  • Tallman, Stephen

Abstract

This paper investigates factors affecting the effectiveness of knowledge sharing in globally dispersed expert groups in a professional service MNC. We specifically focus on possible moderating effects of managerial involvement on the relationships of dispersion and trust with the individual satisfaction with knowledge sharing within such groups. We test our hypotheses in the context of a large multinational software company. This paper contributes to a deeper understanding of how knowledge is shared in globally dispersed settings in the MNC and challenges traditional assumptions on the appropriate level of analysis in studies of knowledge flows within MNCs.

Suggested Citation

  • Raab, Katharina J. & Ambos, Björn & Tallman, Stephen, 2014. "Strong or invisible hands? – Managerial involvement in the knowledge sharing process of globally dispersed knowledge groups," Journal of World Business, Elsevier, vol. 49(1), pages 32-41.
  • Handle: RePEc:eee:worbus:v:49:y:2014:i:1:p:32-41
    DOI: 10.1016/j.jwb.2013.02.005
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    References listed on IDEAS

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    1. Nicolai Juul Foss & Torben Pedersen, 2004. "Organizing knowledge processes in the multinational corporation: an introduction," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 35(5), pages 340-349, September.
    2. Van Ryssen, Stefaan & Godar, Susan Hayes, 2000. "Going international without going international: multinational virtual teams," Journal of International Management, Elsevier, vol. 6(1), pages 49-60.
    3. Ambos, Tina C. & Ambos, Björn, 2009. "The impact of distance on knowledge transfer effectiveness in multinational corporations," Journal of International Management, Elsevier, vol. 15(1), pages 1-14, March.
    4. Moulton, Brent R., 1986. "Random group effects and the precision of regression estimates," Journal of Econometrics, Elsevier, vol. 32(3), pages 385-397, August.
    5. Lars Håkanson, 2005. "Epistemic Communities and Cluster Dynamics: On the Role of Knowledge in Industrial Districts," Industry and Innovation, Taylor & Francis Journals, vol. 12(4), pages 433-463.
    6. Anna Grandori, 2001. "Neither Hierarchy nor Identity: Knowledge-Governance Mechanisms and the Theory of the Firm," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 5(3), pages 381-399, September.
    7. Stephen Tallman & Aya S. Chacar, 2011. "Knowledge Accumulation and Dissemination in MNEs: A Practice‐Based Framework," Journal of Management Studies, Wiley Blackwell, vol. 48(2), pages 278-304, March.
    8. Minbaeva, Dana B., 2008. "HRM practices affecting extrinsic and intrinsic motivation of knowledge receivers and their effect on intra-MNC knowledge transfer," International Business Review, Elsevier, vol. 17(6), pages 703-713, December.
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    Citations

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    Cited by:

    1. Andersson, Ulf & Dasí, Àngels & Mudambi, Ram & Pedersen, Torben, 2016. "Technology, innovation and knowledge: The importance of ideas and international connectivity," Journal of World Business, Elsevier, vol. 51(1), pages 153-162.
    2. Nicolai J. Foss & Torben Pedersen, 2019. "Microfoundations in international management research: The case of knowledge sharing in multinational corporations," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 50(9), pages 1594-1621, December.
    3. Beugelsdijk, Sjoerd & Jindra, Björn, 2018. "Product innovation and decision-making autonomy in subsidiaries of multinational companies," Journal of World Business, Elsevier, vol. 53(4), pages 529-539.
    4. Minbaeva, Dana & Park, Chansoo & Vertinsky, Ilan & Cho, Yeon Sung, 2018. "Disseminative capacity and knowledge acquisition from foreign partners in international joint ventures," Journal of World Business, Elsevier, vol. 53(5), pages 712-724.
    5. Urzelai, Berrbizne & Puig, Francisco, 2019. "Developing international social capital: The role of communities of practice and clustering," International Business Review, Elsevier, vol. 28(2), pages 209-221.
    6. Vlajčić, Davor & Caputo, Andrea & Marzi, Giacomo & Dabić, Marina, 2019. "Expatriates managers’ cultural intelligence as promoter of knowledge transfer in multinational companies," Journal of Business Research, Elsevier, vol. 94(C), pages 367-377.
    7. Christine Holmström Lind & Olivia H. Kang, 2017. "The Value-Adding Role of the Corporate Headquarters in Innovation Transfer Processes: The Issue of Headquarters Knowledge Situation," Management International Review, Springer, vol. 57(4), pages 571-602, August.
    8. Li, Shenxue & Easterby-Smith, Mark & Lyles, Marjorie A. & Clark, Timothy, 2016. "Tapping the power of local knowledge: A local-global interactive perspective," Journal of World Business, Elsevier, vol. 51(4), pages 641-653.
    9. Dasí, Àngels & Pedersen, Torben & Gooderham, Paul N. & Elter, Frank & Hildrum, Jarle, 2017. "The effect of organizational separation on individuals’ knowledge sharing in MNCs," Journal of World Business, Elsevier, vol. 52(3), pages 431-446.
    10. Kostova, Tatiana & Marano, Valentina & Tallman, Stephen, 2016. "Headquarters–subsidiary relationships in MNCs: Fifty years of evolving research," Journal of World Business, Elsevier, vol. 51(1), pages 176-184.

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