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Exploring knowledge management to organizational performance outcomes in a transitional economy

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  • Kiessling, Timothy S.
  • Richey, R. Glenn
  • Meng, Juan
  • Dabic, Marina

Abstract

The Eastern European Economies offer many major business opportunities but due to the transitional nature of their economies, these are highly complex and fraught with the socialist cultural disposition. There is a dearth of research into the nature of these opportunities/complexities, especially in regard to knowledge management and subsequent organizational outcomes. Our study of firms in Croatia suggests that knowledge management positively affects organizational outcomes of firm innovation, product improvement and employee improvement. Moreover, our empirical research illustrates the importance of the management of knowledge and not just the presence of knowledge as our model results indicate insignificant results between employee knowledge-based capability and the organizational outcomes.

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  • Kiessling, Timothy S. & Richey, R. Glenn & Meng, Juan & Dabic, Marina, 2009. "Exploring knowledge management to organizational performance outcomes in a transitional economy," Journal of World Business, Elsevier, vol. 44(4), pages 421-433, October.
  • Handle: RePEc:eee:worbus:v:44:y:2009:i:4:p:421-433
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    3. AKRAM Kashif & HILMAN Haim, 2018. "Effect Of Knowledge Management Activities And Dynamic Capabilities On Employee Performance In The Banking Sector: Empirical Evidence From Pakistan," Studies in Business and Economics, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 13(2), pages 41-60, August.
    4. Eugenie Byukusenge & John C. Munene, 2017. "Knowledge management and business performance: Does innovation matter?," Cogent Business & Management, Taylor & Francis Journals, vol. 4(1), pages 1368434-136, January.
    5. Demetris Vrontis & Jaroslav Belas & Alkis Thrassou & Gabriele Santoro & Michael Christofi, 2023. "Strategic agility, openness and performance: a mixed method comparative analysis of firms operating in developed and emerging markets," Review of Managerial Science, Springer, vol. 17(4), pages 1365-1398, May.
    6. K. Sivakumar & S. A. Lourdhuraj, 2016. "The Effect of Performance Management Indicators on Knowledge Management: An Empirical Investigation," Bulletin of Business and Economics (BBE), Research Foundation for Humanity (RFH), vol. 5(1), pages 37-43, March.
    7. Dabić, Marina & Stojčić, Nebojša & Simić, Marijana & Potocan, Vojko & Slavković, Marko & Nedelko, Zlatko, 2021. "Intellectual agility and innovation in micro and small businesses: The mediating role of entrepreneurial leadership," Journal of Business Research, Elsevier, vol. 123(C), pages 683-695.
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    9. Sivakumar, K. & Feng, Cong, 2019. "Patterns of product improvements and customer response," Journal of Business Research, Elsevier, vol. 104(C), pages 27-43.
    10. Joon-ho Kim & Bong-ihn Seok & Hyun-ju Choi & Seung-hye Jung & Jong-pil Yu, 2020. "Sustainable Management Activities: A Study on the Relations between Technology Commercialization Capabilities, Sustainable Competitive Advantage, and Business Performance," Sustainability, MDPI, vol. 12(19), pages 1-31, September.
    11. Arun Kumar A & Shekhar V, 2020. "SCL of Knowledge in Indian Universities," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 11(3), pages 1043-1058, September.
    12. Altaf Hussain & Muhammad Khan & Dilshodjon Alidjonovich Rakhmonov & Zokir Toshtemirovich Mamadiyarov & Mohichexra Turobjonovna Kurbonbekova & Muxlisa Qodirjon Kizi Mahmudova, 2023. "Nexus of Training and Development, Organizational Learning Capability, and Organizational Performance in the Service Sector," Sustainability, MDPI, vol. 15(4), pages 1-17, February.
    13. Loon, Mark, 2019. "Knowledge management practice system: Theorising from an international meta-standard," Journal of Business Research, Elsevier, vol. 94(C), pages 432-441.
    14. Cletus Helen Eboh, 2019. "Evaluation of the Conceptual Theories, Elements, and Processes of Knowledge Management in Modern Day Organisations," HOLISTICA – Journal of Business and Public Administration, Sciendo, vol. 10(1), pages 37-54, April.
    15. Michailova, Snejina & Mustaffa, Zaidah, 2012. "Subsidiary knowledge flows in multinational corporations: Research accomplishments, gaps, and opportunities," Journal of World Business, Elsevier, vol. 47(3), pages 383-396.
    16. Naqshbandi, M. Muzamil & Jasimuddin, Sajjad M., 2018. "Knowledge-oriented leadership and open innovation: Role of knowledge management capability in France-based multinationals," International Business Review, Elsevier, vol. 27(3), pages 701-713.
    17. Adnan A. S. Al-Ali & Jarrah F. Al-Mansour, 2021. "Explaining the Mediating Role of Knowledge Management between Organisation’s Characteristics and Employee’s Performance: A Public Sector Perspective," International Journal of Business and Management, Canadian Center of Science and Education, vol. 15(12), pages 132-132, July.
    18. Kiessling, Timothy & Maley, Jane Frances & Moeller, Miriam & Dabić, Marina, 2023. "Managing global knowledge transfer: Inpatriate manager embeddedness and firm innovation," International Business Review, Elsevier, vol. 32(2).
    19. Dodourova, Mariana & Zhao, Shasha & Harzing, Anne-Wil, 2023. "Ambidexterity in MNC knowledge sourcing in emerging economies: A microfoundational perspective," International Business Review, Elsevier, vol. 32(2).
    20. Snejina Michailova & Elena Sidorova, 2010. "Knowledge Management In Transition Economies: Selected Key Issues And Possible Research Avenues," Organizations and Markets in Emerging Economies, Faculty of Economics, Vilnius University, vol. 1(1).
    21. Domanović Violeta & Janjić Vesna, 2018. "Enterprise Efficiency Sources in the Contemporary Business Environment," Economic Themes, Sciendo, vol. 56(3), pages 321-334, September.
    22. Kafouros, Mario I. & Forsans, Nicolas, 2012. "The role of open innovation in emerging economies: Do companies profit from the scientific knowledge of others?," Journal of World Business, Elsevier, vol. 47(3), pages 362-370.
    23. Nisar Ahmad & Muhammad Saeed Lodhi & Khalid Zaman & Imran Naseem, 2017. "Knowledge Management: a Gateway for Organizational Performance," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 8(3), pages 859-876, September.
    24. Nuryakin Nuryakin & Retno Widowati PA & Indah Fatmawati, 2018. "Network Advantage: Mediating Effect on Business Performance," Scientific Annals of Economics and Business (continues Analele Stiintifice), Alexandru Ioan Cuza University, Faculty of Economics and Business Administration, vol. 65(4), pages 443-457, December.
    25. Mihailova, Irina, 2015. "Outcomes of learning through JVs for local parent firms in transition economies: Evidence from Russia," Journal of World Business, Elsevier, vol. 50(1), pages 220-233.

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