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Airport quality and productivity changes: A Malmquist index decomposition assessment

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  • De Nicola, Arianna
  • Gitto, Simone
  • Mancuso, Paolo

Abstract

This paper analyses the productivity of 20 Italian airports management companies during the period 2006–2008 using a DEA Malmquist index that includes a quality component. The proposed methodology is applied for the first time to the airport industry. In doing so, we directly assess the impact of the quality of services delivered by an airport on its productive performance. The study shows that, while Italian airports possess an acceptable level of quality in terms of their infrastructure, their managerial/administrative procedures must be strengthened in order to better deal with both technological modernization and passenger waiting time at the airports.

Suggested Citation

  • De Nicola, Arianna & Gitto, Simone & Mancuso, Paolo, 2013. "Airport quality and productivity changes: A Malmquist index decomposition assessment," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 58(C), pages 67-75.
  • Handle: RePEc:eee:transe:v:58:y:2013:i:c:p:67-75
    DOI: 10.1016/j.tre.2013.07.001
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    Cited by:

    1. Mancuso, Paolo, 2014. "An analysis of the competition that impinges on the Milan–Rome intercity passenger transport link," Transport Policy, Elsevier, vol. 32(C), pages 42-52.
    2. Augustyniak, Wojciech & López-Torres, Laura & Kalinowski, Sławomir, 2015. "Performance of Polish regional airports after accessing the European Union: Does liberalisation impact on airports' efficiency?," Journal of Air Transport Management, Elsevier, vol. 43(C), pages 11-19.
    3. D’Alfonso, Tiziana & Daraio, Cinzia & Nastasi, Alberto, 2015. "Competition and efficiency in the Italian airport system: new insights from a conditional nonparametric frontier analysis," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 80(C), pages 20-38.
    4. repec:gam:jsusta:v:9:y:2017:i:5:p:842-:d:98960 is not listed on IDEAS
    5. repec:eee:jaitra:v:67:y:2018:i:c:p:63-71 is not listed on IDEAS
    6. Liu, Dan, 2016. "Measuring aeronautical service efficiency and commercial service efficiency of East Asia airport companies: An application of Network Data Envelopment Analysis," Journal of Air Transport Management, Elsevier, vol. 52(C), pages 11-22.
    7. Gutiérrez, Ester & Lozano, Sebastián, 2016. "Efficiency assessment and output maximization possibilities of European small and medium sized airports," Research in Transportation Economics, Elsevier, vol. 56(C), pages 3-14.
    8. repec:eee:jaitra:v:68:y:2018:i:c:p:4-13 is not listed on IDEAS
    9. Bezerra, George Christian Linhares & Gomes, Carlos F., 2016. "Measuring airport service quality: A multidimensional approach," Journal of Air Transport Management, Elsevier, vol. 53(C), pages 85-93.
    10. See, Kok Fong & Li, Fei, 2015. "Total factor productivity analysis of the UK airport industry: A Hicks-Moorsteen index method," Journal of Air Transport Management, Elsevier, vol. 43(C), pages 1-10.
    11. Paramonovs Sergejs & Ijevleva Ksenija, 2015. "Factor Analysis of Passengers’ Satisfaction at “RIGA International Airport”," Economics and Business, De Gruyter Open, vol. 27(1), pages 46-52, August.
    12. Ananda, Jayanath & Gitto, Simone & Mancuso, Paolo, 2013. "Ownership, Productivity Change in the Australian Urban Water Sector: a Bootstrap Malmquist indices approach," MPRA Paper 50384, University Library of Munich, Germany.

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    Keywords

    DEA; Malmquist; Airport quality; Productivity;

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