Incident dispatching, clearance and delay
This paper models response times and delays for highway incidents, accounting for spacing between interchanges and the time penalty for changing directions, enabling a response vehicle to reach an incident on the opposite side of the highway. A fundamental question in dispatching incident crews is whether to send the closest vehicle that is currently available or to wait for another vehicle to become available that is even closer. Waiting for a closer vehicle is advantageous because service time is effectively reduced, adding to capacity and providing stability at higher levels of utilization. But waiting for a vehicle to become available adds uncertainty, which contributes to expected traffic delay. As a consequence, any reasonably robust dispatch strategy must provide for a hybridization of the two objectives, trading-off greater certainty in response time against stability at higher utilization levels.
Volume (Year): 36 (2002)
Issue (Month): 1 (January)
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References listed on IDEAS
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- Linda Green & Peter Kolesar, 1984. "A Comparison of the Multiple Dispatch and M/M/c Priority Queueing Models of Police Patrol," Management Science, INFORMS, vol. 30(6), pages 665-670, June.
- Nam, Doohee & Mannering, Fred, 2000. "An exploratory hazard-based analysis of highway incident duration," Transportation Research Part A: Policy and Practice, Elsevier, vol. 34(2), pages 85-102, February.
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- Linda Green, 1984. "A Multiple Dispatch Queueing Model of Police Patrol Operations," Management Science, INFORMS, vol. 30(6), pages 653-664, June.
- Jan M. Chaiken & Peter Dormont, 1978. "A Patrol Car Allocation Model: Capabilities and Algorithms," Management Science, INFORMS, vol. 24(12), pages 1291-1300, August.
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