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Business models for sustainable commercialisation of digital healthcare (eHealth) innovations for an increasingly ageing population

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  • Oderanti, Festus Oluseyi
  • Li, Feng
  • Cubric, Marija
  • Shi, Xiaohui

Abstract

A rapidly aging population, combined with restrictions on public spending, is creating strong latent demands for eHealth. For many older people, institutionalised inpatient care is not only expensive, but also less attractive than their being cared for in their own homes. eHealth innovations offer promising new avenues that will allow health and social care systems to cope with these challenges and improve the quality of life for older people. However, the user uptake of eHealth is surprisingly low, and successful deployment is not guaranteed unless the interests of key stakeholders are better addressed. While many previous studies have addressed technological aspects of eHealth innovations, the business models underpinning these innovations are often overlooked. This study thus examines the key characteristics of eHealth market from the dual perspectives of business model and information systems success model to contribute to more sustainable and scalable market development of eHealth innovations. A multiple-case study design based on 20 UK and 13 international cases in combination with expert workshops was used to formulate the main barriers and challenges for the commercialisation of eHealth innovations in UK and propose frameworks for more sustainable eHealth innovations. The implications for both management practice and policy are also discussed.

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  • Oderanti, Festus Oluseyi & Li, Feng & Cubric, Marija & Shi, Xiaohui, 2021. "Business models for sustainable commercialisation of digital healthcare (eHealth) innovations for an increasingly ageing population," Technological Forecasting and Social Change, Elsevier, vol. 171(C).
    • Handle: RePEc:eee:tefoso:v:171:y:2021:i:c:s0040162521004017
    DOI: 10.1016/j.techfore.2021.120969
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    1. Guandalini, Ilaria, 2022. "Sustainability through digital transformation: A systematic literature review for research guidance," Journal of Business Research, Elsevier, vol. 148(C), pages 456-471.
    2. Frishammar, Johan & Essén, Anna & Bergström, Frida & Ekman, Tilda, 2023. "Digital health platforms for the elderly? Key adoption and usage barriers and ways to address them," Technological Forecasting and Social Change, Elsevier, vol. 189(C).
    3. Bencsik, Barbara & Palmié, Maximilian & Parida, Vinit & Wincent, Joakim & Gassmann, Oliver, 2023. "Business models for digital sustainability: Framework, microfoundations of value capture, and empirical evidence from 130 smart city services," Journal of Business Research, Elsevier, vol. 160(C).
    4. Chauhan, Ankur & Jakhar, Suresh Kumar & Jabbour, Charbel Jose Chiappetta, 2022. "Implications for sustainable healthcare operations in embracing telemedicine services during a pandemic," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
    5. Teresa Riso & Carla Morrone, 2023. "To Align Technological Advancement and Ethical Conduct: An Analysis of the Relationship between Digital Technologies and Sustainable Decision-Making Processes," Sustainability, MDPI, vol. 15(3), pages 1-21, January.
    6. Lepore, Dominique & Dolui, Koustabh & Tomashchuk, Oleksandr & Shim, Heereen & Puri, Chetanya & Li, Yuan & Chen, Nuoya & Spigarelli, Francesca, 2023. "Interdisciplinary research unlocking innovative solutions in healthcare," Technovation, Elsevier, vol. 120(C).
    7. Peter Zámborský & Zheng Joseph Yan & Erwann Sbaï & Matthew Larsen, 2021. "Cross-Border M&A Motives and Home Country Institutions: Role of Regulatory Quality and Dynamics in the Asia-Pacific Region," JRFM, MDPI, vol. 14(10), pages 1-24, October.
    8. Ning Lu & Yefei Li & Bochu Xu, 2022. "Evaluation of the Suitability of Smart Health Products for Aging Based on the IIVAHP-CRITIC Model: A Case Study of Smart Health Kiosk," Sustainability, MDPI, vol. 14(15), pages 1-16, July.

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