Human-like and system-like trust in the sharing economy: The role of context and humanness
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DOI: 10.1016/j.techfore.2020.119968
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References listed on IDEAS
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Cited by:
- Jaehun Joo & Yuming Han, 2021. "An Evidence of Distributed Trust in Blockchain-Based Sustainable Food Supply Chain," Sustainability, MDPI, vol. 13(19), pages 1-15, October.
- Raphael Lissillour & Jean Michel Sahut, 2023. "Uses of Information Systems to Develop Trust in Family Firms," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 65(2), pages 127-141, April.
- Chameroy, Fabienne & Salgado, Stéphane & de Barnier, Virginie & Chaney, Damien, 2024. "In platform we trust: How interchangeability affects trust decisions in collaborative consumption," Technological Forecasting and Social Change, Elsevier, vol. 198(C).
- Rojanakit, Patcharapar & Torres de Oliveira, Rui & Dulleck, Uwe, 2022. "The sharing economy: A critical review and research agenda," Journal of Business Research, Elsevier, vol. 139(C), pages 1317-1334.
- Gan, QingQiu & Lau, Raymond Yiu Keung, 2024. "Trust in a ‘trust-free’ system: Blockchain acceptance in the banking and finance sector," Technological Forecasting and Social Change, Elsevier, vol. 199(C).
- Peng Hu & Yaobin Lu & Yeming Gong, 2021. "Dual humanness and trust in conversational AI : A person-centered approach," Post-Print hal-03598766, HAL.
- Rijswijk, Kelly & de Vries, Jasper R. & Klerkx, Laurens & Turner, James A., 2023. "The enabling and constraining connections between trust and digitalisation in incumbent value chains," Technological Forecasting and Social Change, Elsevier, vol. 186(PA).
- Hsu, Chin-Lung & Lin, Judy Chuan-Chuan, 2023. "Understanding the user satisfaction and loyalty of customer service chatbots," Journal of Retailing and Consumer Services, Elsevier, vol. 71(C).
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Keywords
Trust in social commerce; Distributed trust; System-like trust; Human-like trust; Sharing economy; Affordance theory; Social cognitive theory;All these keywords.
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