IDEAS home Printed from https://ideas.repec.org/a/eee/soceco/v83y2019ics2214804318304336.html
   My bibliography  Save this article

Is it what you say or how you say it? The impact of aid effectiveness information and its framing on donation behavior

Author

Listed:
  • Metzger, Laura
  • Günther, Isabel

Abstract

In an online experiment on Amazon’s Mechanical Turk, we analyze the effect of framing information about aid effectiveness on donation behavior. We find that combing a loss frame with an identified victim narrative to convey information about a development project’s impact raises larger donations than a gain-framed narrative or a factual text. Also, donation calls that only state the development problem the project is addressing result in larger donations than donation calls providing additional information on the project’s impact. Analyzing the mechanisms behind these results, the data shows that, regardless of the framing, providing information about a project’s impact increases individuals’ knowledge and perception of effectiveness. But, while higher perceived effectiveness results in larger donations, increased knowledge lowers them - resulting in a zero net effect of additional information on donations. It seems that only appealing to individuals’ emotions through an identified victim narrative significantly increases donations.

Suggested Citation

  • Metzger, Laura & Günther, Isabel, 2019. "Is it what you say or how you say it? The impact of aid effectiveness information and its framing on donation behavior," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 83(C).
  • Handle: RePEc:eee:soceco:v:83:y:2019:i:c:s2214804318304336
    DOI: 10.1016/j.socec.2019.101461
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S2214804318304336
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.socec.2019.101461?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Karlan, Dean & Wood, Daniel H., 2017. "The effect of effectiveness: Donor response to aid effectiveness in a direct mail fundraising experiment," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 66(C), pages 1-8.
    2. Tine Hjernø Lesner & Ole Dahl Rasmussen, 2014. "The identifiable victim effect in charitable giving: evidence from a natural field experiment," Applied Economics, Taylor & Francis Journals, vol. 46(36), pages 4409-4430, December.
    3. Ilyana Kuziemko & Michael I. Norton & Emmanuel Saez & Stefanie Stantcheva, 2015. "How Elastic Are Preferences for Redistribution? Evidence from Randomized Survey Experiments," American Economic Review, American Economic Association, vol. 105(4), pages 1478-1508, April.
    4. Small, Deborah A & Loewenstein, George, 2003. "Helping a Victim or Helping the Victim: Altruism and Identifiability," Journal of Risk and Uncertainty, Springer, vol. 26(1), pages 5-16, January.
    5. Metzger, Laura & Günther, Isabel, 2019. "Making an impact? The relevance of information on aid effectiveness for charitable giving. A laboratory experiment," Journal of Development Economics, Elsevier, vol. 136(C), pages 18-33.
    6. Daniel Kahneman & Amos Tversky, 2013. "Prospect Theory: An Analysis of Decision Under Risk," World Scientific Book Chapters, in: Leonard C MacLean & William T Ziemba (ed.), HANDBOOK OF THE FUNDAMENTALS OF FINANCIAL DECISION MAKING Part I, chapter 6, pages 99-127, World Scientific Publishing Co. Pte. Ltd..
    7. repec:cup:judgdm:v:2:y:2007:i::p:79-95 is not listed on IDEAS
    8. Andreoni, James, 1990. "Impure Altruism and Donations to Public Goods: A Theory of Warm-Glow Giving?," Economic Journal, Royal Economic Society, vol. 100(401), pages 464-477, June.
    9. Small, Deborah A. & Loewenstein, George & Slovic, Paul, 2007. "Sympathy and callousness: The impact of deliberative thought on donations to identifiable and statistical victims," Organizational Behavior and Human Decision Processes, Elsevier, vol. 102(2), pages 143-153, March.
    10. Fetherstonhaugh, David & Slovic, Paul & Johnson, Stephen & Friedrich, James, 1997. "Insensitivity to the Value of Human Life: A Study of Psychophysical Numbing," Journal of Risk and Uncertainty, Springer, vol. 14(3), pages 283-300, May-June.
    11. Xinshu Zhao & John G. Lynch & Qimei Chen, 2010. "Reconsidering Baron and Kenny: Myths and Truths about Mediation Analysis," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 37(2), pages 197-206, August.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Zhang, Tong & Hu, Wuyang & Zhu, Zhanguo & Penn, Jerrod, 2023. "Consumer preference for food products addressing multiple dimensions of poverty: Evidence from China," Food Policy, Elsevier, vol. 115(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Butts, Marcus M. & Lunt, Devin C. & Freling, Traci L. & Gabriel, Allison S., 2019. "Helping one or helping many? A theoretical integration and meta-analytic review of the compassion fade literature," Organizational Behavior and Human Decision Processes, Elsevier, vol. 151(C), pages 16-33.
    2. Erlandsson, Arvid & Västfjäll, Daniel & Sundfelt, Oskar & Slovic, Paul, 2016. "Argument-inconsistency in charity appeals: Statistical information about the scope of the problem decrease helping toward a single identified victim but not helping toward many non-identified victims ," Journal of Economic Psychology, Elsevier, vol. 56(C), pages 126-140.
    3. Cryder, Cynthia E. & Loewenstein, George & Scheines, Richard, 2013. "The donor is in the details," Organizational Behavior and Human Decision Processes, Elsevier, vol. 120(1), pages 15-23.
    4. Chang, Chia-Chi & Chen, Po-Yu, 2019. "Which maximizes donations: Charitable giving as an incentive or incentives for charitable giving?," Journal of Business Research, Elsevier, vol. 97(C), pages 65-75.
    5. Erlandsson, Arvid & Björklund, Fredrik & Bäckström, Martin, 2015. "Emotional reactions, perceived impact and perceived responsibility mediate the identifiable victim effect, proportion dominance effect and in-group effect respectively," Organizational Behavior and Human Decision Processes, Elsevier, vol. 127(C), pages 1-14.
    6. Arvid Erlandsson & Fredrik Björklund & Martin Bäckström, 2017. "Choice-justifications after allocating resources in helping dilemmas," Judgment and Decision Making, Society for Judgment and Decision Making, vol. 12(1), pages 60-80, January.
    7. repec:cup:judgdm:v:12:y:2017:i:1:p:60-80 is not listed on IDEAS
    8. Small, Deborah A., 2010. "Reference-dependent sympathy," Organizational Behavior and Human Decision Processes, Elsevier, vol. 112(2), pages 151-160, July.
    9. Ehsan Taheri & Chen Wang, 2018. "Eliciting Public Risk Preferences in Emergency Situations," Decision Analysis, INFORMS, vol. 15(4), pages 223-241, December.
    10. Danijela Vuletic, 2015. "How Effective are Reminders and Frames in Incentivizing Blood Donations," CERGE-EI Working Papers wp554, The Center for Economic Research and Graduate Education - Economics Institute, Prague.
    11. Metzger, Laura & Günther, Isabel, 2019. "Making an impact? The relevance of information on aid effectiveness for charitable giving. A laboratory experiment," Journal of Development Economics, Elsevier, vol. 136(C), pages 18-33.
    12. Arvid Erlandsson, 2021. "Seven (weak and strong) helping effects systematically tested in separate evaluation, joint evaluation and forced choice," Judgment and Decision Making, Society for Judgment and Decision Making, vol. 16(5), pages 1113-1154, September.
    13. Stefano DellaVigna & Devin Pope, 2018. "What Motivates Effort? Evidence and Expert Forecasts," The Review of Economic Studies, Review of Economic Studies Ltd, vol. 85(2), pages 1029-1069.
    14. Cinzia Castiglioni & Edoardo Lozza & Eric Dijk & Wilco W. Dijk, 2019. "Two sides of the same coin? An investigation of the effects of frames on tax compliance and charitable giving," Palgrave Communications, Palgrave Macmillan, vol. 5(1), pages 1-10, December.
    15. repec:cup:judgdm:v:15:y:2020:i:2:p:159-172 is not listed on IDEAS
    16. Siemroth, Christoph & Hornuf, Lars, 2023. "Why Do Retail Investors Pick Green Investments? A Lab-in-the-Field Experiment with Crowdfunders," Journal of Economic Behavior & Organization, Elsevier, vol. 209(C), pages 74-90.
    17. Diederich, Johannes & Epperson, Raphael & Goeschl, Timo, 2023. "How to Design the Ask? Funding Units vs. Giving Money," Working Papers 0731, University of Heidelberg, Department of Economics.
    18. van Esch, Patrick & Cui, Yuanyuan (Gina) & Jain, Shailendra Pratap, 2021. "The effect of political ideology and message frame on donation intent during the COVID-19 pandemic," Journal of Business Research, Elsevier, vol. 125(C), pages 201-213.
    19. Stephan Dickert & Janet Kleber & Daniel Västfjäll & Paul Slovic, 2016. "Mental Imagery, Impact, and Affect: A Mediation Model for Charitable Giving," PLOS ONE, Public Library of Science, vol. 11(2), pages 1-15, February.
    20. Adena, Maja & Hager, Anselm, 2020. "Does online fundraising increase charitable giving? A nation-wide field experiment on Facebook," Discussion Papers, Research Unit: Economics of Change SP II 2020-302, WZB Berlin Social Science Center.
    21. repec:cup:judgdm:v:16:y:2021:i:5:p:1113-1154 is not listed on IDEAS
    22. Metzger, Laura, 2015. "Making an impact? The importance of aid effectiveness for charitable giving. A laboratory experiment," VfS Annual Conference 2015 (Muenster): Economic Development - Theory and Policy 112835, Verein für Socialpolitik / German Economic Association.
    23. Margaret Samahita & Leonhard K. Lades, 2021. "The Unintended Side Effects of Regulating Charities: Donors Penalise Administrative Burden Almost as Much as Overheads," Working Papers 202106, School of Economics, University College Dublin.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:soceco:v:83:y:2019:i:c:s2214804318304336. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/inca/620175 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.