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Waffle House Restaurants hurricane response: A case study

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Listed:
  • Ergun, Özlem
  • Heier Stamm, Jessica L.
  • Keskinocak, Pinar
  • Swann, Julie L.

Abstract

Natural and man-made disasters present an increasing challenge to the management of supply chains for businesses, governments, and humanitarian response agencies. Sharing best practices enables the continued improvement of processes that can further impact lives and livelihoods in the event of a disaster. This case study highlights the experiences of Waffle House Restaurants, which has been nationally recognized for its response to hurricanes in the United States.

Suggested Citation

  • Ergun, Özlem & Heier Stamm, Jessica L. & Keskinocak, Pinar & Swann, Julie L., 2010. "Waffle House Restaurants hurricane response: A case study," International Journal of Production Economics, Elsevier, vol. 126(1), pages 111-120, July.
    • Handle: RePEc:eee:proeco:v:126:y:2010:i:1:p:111-120
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    References listed on IDEAS

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    Cited by:

    1. James Whiteside & Samir Dani, 2020. "Influence of Organisational Culture on Supply Chain Resilience: A Power and Situational Strength Conceptual Perspective," JRFM, MDPI, vol. 13(7), pages 1-15, July.
    2. McLay, Laura A. & Boone, Edward L. & Brooks, J. Paul, 2012. "Analyzing the volume and nature of emergency medical calls during severe weather events using regression methodologies," Socio-Economic Planning Sciences, Elsevier, vol. 46(1), pages 55-66.
    3. Hamideh Khanzadeh Charkhab & Mohammad Reza Eslami & Hassan Dehghan Dehnavi, 2014. "Linking Risk Management Practices and Strategies to Performance. Case Study: Ceramic and Tiles Industry," International Journal of Academic Research in Accounting, Finance and Management Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Accounting, Finance and Management Sciences, vol. 4(2), pages 413-424, April.
    4. Pam Manhart & James K. Summers & Jennifer Blackhurst, 2020. "A Meta‐Analytic Review of Supply Chain Risk Management: Assessing Buffering and Bridging Strategies and Firm Performance," Journal of Supply Chain Management, Institute for Supply Management, vol. 56(3), pages 66-87, July.
    5. Christopher M. Durugbo & Zainab Al-Balushi, 2023. "Supply chain management in times of crisis: a systematic review," Management Review Quarterly, Springer, vol. 73(3), pages 1179-1235, September.
    6. Yagci Sokat, Kezban & Dolinskaya, Irina S. & Smilowitz, Karen & Bank, Ryan, 2018. "Incomplete information imputation in limited data environments with application to disaster response," European Journal of Operational Research, Elsevier, vol. 269(2), pages 466-485.
    7. Tariq Javed & Fareyha Said, 2022. "Business Response to Natural Disaster Mitigation (Covid-19): A Case From Pakistan," SAGE Open, , vol. 12(1), pages 21582440211, January.
    8. Hendrik Meyer-Ohle, 2021. "Business models, stakeholders and capabilities in coping with societal grand challenges: the case of Japan’s convenience stores," Asian Business & Management, Palgrave Macmillan, vol. 20(4), pages 465-487, September.

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