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The impact of organization size on enterprise resource planning (ERP) implementations in the US manufacturing sector

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  • Mabert, Vincent A.
  • Soni, Ashok
  • Venkataramanan, M. A.

Abstract

Enterprise Resource Planning (ERP) systems have experienced a phenomenal growth in the last 5 years and at present they are pervasive in the US manufacturing sector. This paper describes an attempt to chronicle this phenomenon through a series of case studies and an extensive survey. Manufacturing companies ranging in size from a few million dollars in annual revenues to over a hundred billion dollars are included in this study. The key finding from this study is that companies of different sizes approach ERP implementations differently across a range of issues. Also, the benefits differ by company size. Larger companies report improvements in financial measures whereas smaller companies report better performance in manufacturing and logistics.

Suggested Citation

  • Mabert, Vincent A. & Soni, Ashok & Venkataramanan, M. A., 2003. "The impact of organization size on enterprise resource planning (ERP) implementations in the US manufacturing sector," Omega, Elsevier, vol. 31(3), pages 235-246, June.
    • Handle: RePEc:eee:jomega:v:31:y:2003:i:3:p:235-246
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    References listed on IDEAS

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    1. Mabert, Vincent A. & Soni, Ashok & Venkataramanan, M. A., 2001. "Enterprise resource planning: common myths versus evolving reality," Business Horizons, Elsevier, vol. 44(3), pages 69-76.
    2. Edwin Mansfield, 1993. "The Diffusion of Flexible Manufacturing Systems in Japan, Europe and the United States," Management Science, INFORMS, vol. 39(2), pages 149-159, February.
    3. E. Burton Swanson, 1994. "Information Systems Innovation Among Organizations," Management Science, INFORMS, vol. 40(9), pages 1069-1092, September.
    4. Phillip Ein-Dor & Eli Segev, 1978. "Organizational Context and the Success of Management Information Systems," Management Science, INFORMS, vol. 24(10), pages 1064-1077, June.
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    Cited by:

    1. Ravi Seethamraju, 2005. "Enterprise Resource Planning Systems — Implications for Managers and Management," Australian Accounting Review, CPA Australia, vol. 15(37), pages 90-96, November.
    2. Maree Storer & Paul Hyland, 2011. "Utilizing Industry-led Innovation Capacity to Enhance Supply Chain Performance : An Empirical Study," Modern Applied Science, Canadian Center of Science and Education, vol. 5(6), pages 1-55, December.
    3. Mladen Čudanov & Aleksandar Rakićević & Gheorghe Savoiu, 2022. "Composite Indicator of the Organisational Information and Communication Technologies Infrastructure—A Novel Statistical Index Tool," Mathematics, MDPI, vol. 10(15), pages 1-17, July.
    4. Ali, Irfan, 2016. "The impact of ERP implementation on the financial performance of the firm : An empirical study," Other publications TiSEM 876506f5-1aed-4421-aa2c-0, Tilburg University, School of Economics and Management.
    5. Ning Jia & Arun Rai & Sean Xin Xu, 2020. "Reducing Capital Market Anomaly: The Role of Information Technology Using an Information Uncertainty Lens," Management Science, INFORMS, vol. 66(2), pages 979-1001, February.
    6. Zhu, Yan & Li, Yan & Wang, Weiquan & Chen, Jian, 2010. "What leads to post-implementation success of ERP? An empirical study of the Chinese retail industry," International Journal of Information Management, Elsevier, vol. 30(3), pages 265-276.
    7. Iskander Zouaghi & Abderrazak Laghouag, 2016. "Aligning key success factors to ERP implementation strategy: learning from a case study," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 22(1), pages 100-115.
    8. Iuliana DOROBAT (SCORTA) & Floarea NASTASE, 2010. "Personalized Training in Romanian SME’s ERP Implementation Projects," Informatica Economica, Academy of Economic Studies - Bucharest, Romania, vol. 14(3), pages 116-127.
    9. repec:arp:sjbmms:2021:p:91-104 is not listed on IDEAS
    10. Su, Yi-fen & Yang, Chyan, 2010. "Why are enterprise resource planning systems indispensable to supply chain management?," European Journal of Operational Research, Elsevier, vol. 203(1), pages 81-94, May.
    11. Bergstrom, Max & Stehn, Lars, 2005. "Matching industrialised timber frame housing needs and enterprise resource planning: A change process," International Journal of Production Economics, Elsevier, vol. 97(2), pages 172-184, August.
    12. Eva Peggy Sekatzek & Helmut Krcmar, 2009. "Measurement of the Standard Proximity of Adapted Standard Business Software," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 1(3), pages 234-244, June.
    13. Aernoudts, R.H.R.M. & Boom, T. van der & Vosselman, E.G.J. & Pijl, G.J. van der, 2005. "Management Accounting Change and ERP, an Assessment of Research," MPRA Paper 9582, University Library of Munich, Germany.
    14. Gessa, Ana & Jiménez, Amor & Sancha, Pilar, 2023. "Exploring ERP systems adoption in challenging times. Insights of SMEs stories," Technological Forecasting and Social Change, Elsevier, vol. 195(C).

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