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Organizational commitment and its effects on organizational citizenship behavior in a high-unemployment environment

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  • Devece, Carlos
  • Palacios-Marqués, Daniel
  • Pilar Alguacil, María

Abstract

Organizational commitment is an important concept in management and a construct on which extensive research exists. This study considers the relationship of the three dimensions of organizational commitment (affective, normative, and continuance commitment) with employees' organizational citizenship behavior in a high-unemployment environment. By analyzing the effect of high unemployment on the displacement of the self-concept from individual toward relational and collective levels, this work predicts differences in the effect of unemployment on each of the organizational-commitment dimensions. The results show that in a high-unemployment environment the affective and normative dimensions have a similar behavior than in a full employment environment. Nevertheless, the continuance-commitment dimension increases significantly in a high-unemployment context. These results and the importance of the self-concept in organizational commitment can explain some empirical discrepancies in previous research regarding the relationships between organizational-commitment dimensions and their individual effects on employees' behavior.

Suggested Citation

  • Devece, Carlos & Palacios-Marqués, Daniel & Pilar Alguacil, María, 2016. "Organizational commitment and its effects on organizational citizenship behavior in a high-unemployment environment," Journal of Business Research, Elsevier, vol. 69(5), pages 1857-1861.
    • Handle: RePEc:eee:jbrese:v:69:y:2016:i:5:p:1857-1861
    DOI: 10.1016/j.jbusres.2015.10.069
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    1. Jaramillo, Fernando & Mulki, Jay Prakash & Marshall, Greg W., 2005. "A meta-analysis of the relationship between organizational commitment and salesperson job performance: 25 years of research," Journal of Business Research, Elsevier, vol. 58(6), pages 705-714, June.
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