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The Impact of Caring Climate, Job Satisfaction, and Organizational Commitment on Job Performance of Employees in a China’s Insurance Company

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  • Weihui Fu

  • Satish Deshpande

Abstract

This research uses structural equation modeling (SEM) to examine the direct and indirect relationships among caring climate, job satisfaction, organizational commitment, and job performance of 476 employees working in a Chinese insurance company. The SEM result showed that caring climate had a significant direct impact on job satisfaction, organizational command, and job performance. Caring climate also had a significant indirect impact on organizational commitment through the mediating role of job satisfaction, and on job performance through the mediating role of job satisfaction and organizational commitment. In addition, job satisfaction had significant direct impact on organizational commitment, through which it also had a significant indirect impact on job performance. Finally, organizational commitment had a significant direct impact on job performance. Copyright Springer Science+Business Media Dordrecht 2014

Suggested Citation

  • Weihui Fu & Satish Deshpande, 2014. "The Impact of Caring Climate, Job Satisfaction, and Organizational Commitment on Job Performance of Employees in a China’s Insurance Company," Journal of Business Ethics, Springer, vol. 124(2), pages 339-349, October.
    • Handle: RePEc:kap:jbuset:v:124:y:2014:i:2:p:339-349
    DOI: 10.1007/s10551-013-1876-y
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    References listed on IDEAS

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    1. Weihui Fu & Satish Deshpande, 2012. "Factors Impacting Ethical Behavior in a Chinese State-Owned Steel Company," Journal of Business Ethics, Springer, vol. 105(2), pages 231-237, January.
    2. Weihui Fu & Satish Deshpande & Xiao Zhao, 2011. "The Impact of Ethical Behavior and Facets of Job Satisfaction on Organizational Commitment of Chinese Employees," Journal of Business Ethics, Springer, vol. 104(4), pages 537-543, December.
    3. Jaramillo, Fernando & Mulki, Jay Prakash & Marshall, Greg W., 2005. "A meta-analysis of the relationship between organizational commitment and salesperson job performance: 25 years of research," Journal of Business Research, Elsevier, vol. 58(6), pages 705-714, June.
    4. Sean Valentine & Philip Varca & Lynn Godkin & Tim Barnett, 2010. "Positive Job Response and Ethical Job Performance," Journal of Business Ethics, Springer, vol. 91(2), pages 195-206, January.
    5. Schwepker, Charles Jr., 2001. "Ethical climate's relationship to job satisfaction, organizational commitment, and turnover intention in the salesforce," Journal of Business Research, Elsevier, vol. 54(1), pages 39-52, October.
    6. Weihui Fu & Satish Deshpande, 2012. "Antecedents of Organizational Commitment in a Chinese Construction Company," Journal of Business Ethics, Springer, vol. 109(3), pages 301-307, September.
    7. Arne Nygaard & Harald Biong, 2010. "The Influence of Retail Management’s Use of Social Power on Corporate Ethical Values, Employee Commitment, and Performance," Journal of Business Ethics, Springer, vol. 97(1), pages 87-108, November.
    8. Dheeraj Sharma & Shaheen Borna & James Stearns, 2009. "An Investigation of the Effects of Corporate Ethical Values on Employee Commitment and Performance: Examining the Moderating Role of Perceived Fairness," Journal of Business Ethics, Springer, vol. 89(2), pages 251-260, October.
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