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Perceptions of ethical work climate and person-organization fit among retail employees in Japan and the US: A cross-cultural scale validation

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  • Lopez, Tará Burnthorne
  • Babin, Barry J.
  • Chung, Christina

Abstract

International retailers can only be successful if they understand similarities and differences between cultures. This study compares retail employees' perceptions of ethical work climate and person-organization fit in the U.S. with those of the same employee type in Japan. The results can help retailers understand employee perceptions of their relationship with the firm. An important aspect of this research involves testing the cross-cultural validity of the ethical work climate (EWC) and person-organization fit (POF) scales. Findings suggest that these scales are valid in both different national contexts and can also be used to compare differences between the cultures. Significant differences were noted in the EWC and POF between retail employees in Japan and the U.S. The relationship between EWC and POF varies significantly for employees in Japan and the U.S.

Suggested Citation

  • Lopez, Tará Burnthorne & Babin, Barry J. & Chung, Christina, 2009. "Perceptions of ethical work climate and person-organization fit among retail employees in Japan and the US: A cross-cultural scale validation," Journal of Business Research, Elsevier, vol. 62(6), pages 594-600, June.
    • Handle: RePEc:eee:jbrese:v:62:y:2009:i:6:p:594-600
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    1. DeConinck, James B., 2011. "The effects of ethical climate on organizational identification, supervisory trust, and turnover among salespeople," Journal of Business Research, Elsevier, vol. 64(6), pages 617-624, June.
    2. Lillian Y. Fok & Dinah M. Payne & Christy M. Corey, 2016. "Cultural Values, Utilitarian Orientation, and Ethical Decision Making: A Comparison of U.S. and Puerto Rican Professionals," Journal of Business Ethics, Springer, vol. 134(2), pages 263-279, March.
    3. M. Fernanda Wagstaff & Gabriela L. Flores & Albert Cannella & Sayan Sarkar & Christine Choirat, 2021. "Construct Validity of Unobtrusive Measures of Organizational Ethical Climates," Corporate Reputation Review, Palgrave Macmillan, vol. 24(3), pages 158-177, August.
    4. Sudbury-Riley, Lynn & Kohlbacher, Florian, 2016. "Ethically minded consumer behavior: Scale review, development, and validation," Journal of Business Research, Elsevier, vol. 69(8), pages 2697-2710.
    5. Abhishek Shukla & Rajeev Srivastava, 2016. "Influence of ethical ideology and socio-demographic characteristics on turnover intention: A study of retail industry in India," Cogent Business & Management, Taylor & Francis Journals, vol. 3(1), pages 1238334-123, December.
    6. Briggs, Elten & Jaramillo, Fernando & Weeks, William A., 2012. "Perceived barriers to career advancement and organizational commitment in sales," Journal of Business Research, Elsevier, vol. 65(7), pages 937-943.
    7. Raschke, Robyn L. & Krishen, Anjala S. & Kachroo, Pushkin & Maheshwari, Pankaj, 2013. "A combinatorial optimization based sample identification method for group comparisons," Journal of Business Research, Elsevier, vol. 66(9), pages 1267-1271.
    8. DeConinck, James B., 2015. "Outcomes of ethical leadership among salespeople," Journal of Business Research, Elsevier, vol. 68(5), pages 1086-1093.
    9. Knežević Milena Nedeljković & Nedeljković Slađana & Mijatov Maja, 2019. "The Effects of Employees’ Education Degree on the Correlation Between Job Satisfaction and Personality Dimensions," Economic Themes, Sciendo, vol. 57(4), pages 497-510, December.
    10. Muk, Alexander & Chung, Christina, 2015. "Applying the technology acceptance model in a two-country study of SMS advertising," Journal of Business Research, Elsevier, vol. 68(1), pages 1-6.
    11. Mehdi Abzari & Vahid Kabiripour & Adeleh Saeidi, 2015. "The Effect of Business Ethical Values on Turnover Intention: Mediating Role of Person-organization Fit Dimensions. The Case of Iranian Teachers in Public School," Academic Journal of Economic Studies, Faculty of Finance, Banking and Accountancy Bucharest,"Dimitrie Cantemir" Christian University Bucharest, vol. 1(1), pages 65-81, March.

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