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Dose safety motivation mediate the effect of psychological contract of safety on flight attendants' safety performance outcomes?: A social exchange perspective

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  • Vatankhah, Sanaz

Abstract

This study proposes and tests a conceptual model that investigates the mediating effect of safety motivation linking psychological contract of safety (PCS) as manifested by employer obligations of safety and employee obligations of safety to safety violations and safety creative performance (SCP). Data were collected from a sample of flight attendants with two weeks time lag in Iran. Underpinned by social exchange theory, the results of structural equation modeling revealed that safety motivation fully mediates the simultaneous effects of PCS indicators on safety violations and SCP. Specifically, indicators of PCS jointly enhance safety motivation. In turn, safety motivation reduces safety violations, while enhancing SCP. Theoretical and practical implications evoked from the results advance existing knowledge of organizationally social interactions in promoting safety and the motivational mechanism through which PCS predicts employees' safety performance outcomes.

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  • Vatankhah, Sanaz, 2021. "Dose safety motivation mediate the effect of psychological contract of safety on flight attendants' safety performance outcomes?: A social exchange perspective," Journal of Air Transport Management, Elsevier, vol. 90(C).
    • Handle: RePEc:eee:jaitra:v:90:y:2021:i:c:s0969699720305287
    DOI: 10.1016/j.jairtraman.2020.101945
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    4. Kirsten Friederike Bremer & Sven Ulrich Maertens, 2021. "Future Skills of Flight Attendants in Times of COVID-19-Related Job Uncertainty—The Case of Germany," Administrative Sciences, MDPI, vol. 11(4), pages 1-22, December.

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