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Perceptions of safety management and safety culture in the aviation industry in New Zealand

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  • Gill, Gurjeet K
  • Shergill, Gurvinder S

Abstract

This paper uses industry wide survey data to assess employees’ perceptions of safety management and safety culture in the aviation industry. Results show that organisations, in ensuring safety, considered employees’ safety responsibilities to be more important than implementing effective safety management systems and encouraging positive safety culture. Aircraft maintenance engineers appeared to be committed to standards and operating procedures and effective organisational processes in making the maintenance system work. Interestingly, pilots regarded luck to be a significant contributing factor in safety. Overall, the findings suggest the various sectors of the aviation industry need to do much more to improve the prevailing safety culture.

Suggested Citation

  • Gill, Gurjeet K & Shergill, Gurvinder S, 2004. "Perceptions of safety management and safety culture in the aviation industry in New Zealand," Journal of Air Transport Management, Elsevier, vol. 10(4), pages 231-237.
    • Handle: RePEc:eee:jaitra:v:10:y:2004:i:4:p:231-237
    DOI: 10.1016/j.jairtraman.2004.02.002
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    References listed on IDEAS

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    1. Braithwaite, G.R. & Caves, R.E. & Faulkner, J.P.E., 1998. "Australian aviation safety — observations from the ‘lucky’ country," Journal of Air Transport Management, Elsevier, vol. 4(1), pages 55-62.
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    Cited by:

    1. Byrnes, Kenneth P. & Rhoades, Dawna L. & Williams, Michael J. & Arnaud, Anke U. & Schneider, Andrew H., 2022. "The effect of a safety crisis on safety culture and safety climate: The resilience of a flight training organization during COVID-19," Transport Policy, Elsevier, vol. 117(C), pages 181-191.
    2. Chen, Jeng-Chung & Yu, Vincent F., 2018. "Relationship between human error intervention strategies and unsafe acts: The role of strategy implementability," Journal of Air Transport Management, Elsevier, vol. 69(C), pages 112-122.
    3. Liou, James J.H. & Tzeng, Gwo-Hshiung & Chang, Han-Chun, 2007. "Airline safety measurement using a hybrid model," Journal of Air Transport Management, Elsevier, vol. 13(4), pages 243-249.
    4. Park, Jinkyun & Jung, Wondea, 2015. "Comparing cultural profiles of MCR operators with those of non-MCR operators working in domestic Nuclear Power Plants," Reliability Engineering and System Safety, Elsevier, vol. 133(C), pages 146-156.
    5. Gao, Yi & Bruce, Peter J. & Rajendran, Natalia, 2015. "Safety climate of a commercial airline: A cross-sectional comparison of four occupational groups," Journal of Air Transport Management, Elsevier, vol. 47(C), pages 162-171.
    6. Musa, Muhafiza & Isha, Ahmad Shahrul Nizam, 2020. "Substantial effect of voluntary policy interventions on aircraft ground handling safety," Journal of Air Transport Management, Elsevier, vol. 89(C).
    7. Musa, Muhafiza & Isha, Ahmad Shahrul Nizam, 2021. "Holistic view of safety culture in aircraft ground handling: Integrating qualitative and quantitative methods with data triangulation," Journal of Air Transport Management, Elsevier, vol. 92(C).
    8. Liou, James J.H. & Yen, Leon & Tzeng, Gwo-Hshiung, 2008. "Building an effective safety management system for airlines," Journal of Air Transport Management, Elsevier, vol. 14(1), pages 20-26.
    9. Gerede, Ender, 2015. "A qualitative study on the exploration of challenges to the implementation of the Safety Management System in aircraft maintenance organizations in Turkey," Journal of Air Transport Management, Elsevier, vol. 47(C), pages 230-240.
    10. Vatankhah, Sanaz, 2021. "Dose safety motivation mediate the effect of psychological contract of safety on flight attendants' safety performance outcomes?: A social exchange perspective," Journal of Air Transport Management, Elsevier, vol. 90(C).
    11. Nam, Seungju & Song, Woon-Kyung & Yoon, Heekweon, 2023. "An maintenance, repair, and overhaul (MRO) safety oversight system analysis: A case in Korea," Journal of Air Transport Management, Elsevier, vol. 107(C).
    12. Park, Jinkyun, 2016. "Investigating a homogeneous culture for operating personnel working in domestic nuclear power plants," Reliability Engineering and System Safety, Elsevier, vol. 156(C), pages 256-265.

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