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Building an effective safety management system for airlines

Author

Listed:
  • Liou, James J.H.
  • Yen, Leon
  • Tzeng, Gwo-Hshiung

Abstract

To understand the role that human factors play in major aviation accidents, it is important to look at the organization that people work in and the management that they work under. A method for building an effective safety management system for airlines is developed that incorporates organization and management factors. It combines both fuzzy logic and Decision Making Trial and Evaluation Laboratory (DEMATEL). This method can map out the structural relations among diverse factors in a complex system and identify the key factors. Data from the Taiwanese civil aviation industry is used for demonstration purposes.

Suggested Citation

  • Liou, James J.H. & Yen, Leon & Tzeng, Gwo-Hshiung, 2008. "Building an effective safety management system for airlines," Journal of Air Transport Management, Elsevier, vol. 14(1), pages 20-26.
  • Handle: RePEc:eee:jaitra:v:14:y:2008:i:1:p:20-26
    DOI: 10.1016/j.jairtraman.2007.10.002
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    References listed on IDEAS

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    1. Gill, Gurjeet K & Shergill, Gurvinder S, 2004. "Perceptions of safety management and safety culture in the aviation industry in New Zealand," Journal of Air Transport Management, Elsevier, vol. 10(4), pages 231-237.
    2. Liou, James J.H. & Tzeng, Gwo-Hshiung & Chang, Han-Chun, 2007. "Airline safety measurement using a hybrid model," Journal of Air Transport Management, Elsevier, vol. 13(4), pages 243-249.
    3. Chang, Yu-Hern & Yeh, Chung-Hsing, 2004. "A new airline safety index," Transportation Research Part B: Methodological, Elsevier, vol. 38(4), pages 369-383, May.
    4. McFadden, Kathleen L & Towell, Elizabeth R, 1999. "Aviation human factors: a framework for the new millennium," Journal of Air Transport Management, Elsevier, vol. 5(4), pages 177-184.
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