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A conceptual evaluation framework for organisational safety culture: An empirical study of Taipei Songshan Airport

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  • Fu, Yan-Kai
  • Chan, Tsung-Lung

Abstract

This study included three phases. The first phase was to establish an evaluation hierarchy framework for organisational safety culture in accordance with the fuzzy Delphi method (FDM) and including expert perspectives. The second phase involved evaluating weight and rankings in order of importance using a fuzzy analytic hierarchy process. In the third phase, analysis of variance (ANOVA) and the Scheffe multiple comparison test were used to compare the different evaluation constructs and criteria of the airport's various internal safety management units. The study results demonstrated that Taipei Songshan Airport's general management units believed that ‘Safety Supervision’, ‘Safety-oriented Working Environment’ and ‘System of Incentives and Penalties’ should be considered implementation priorities to improve overall performance in the airport organisational safety culture. In addition, the ANOVA results revealed significant differences among the airport's management units with respect not only to the personal dimension, including ‘Safety Values’, ‘Safety Evaluation Standards’ and ‘Safety Management Updates’, but also to the situational dimension, such as ‘Safety Communication and Commitment’ and ‘Injury Rate’.

Suggested Citation

  • Fu, Yan-Kai & Chan, Tsung-Lung, 2014. "A conceptual evaluation framework for organisational safety culture: An empirical study of Taipei Songshan Airport," Journal of Air Transport Management, Elsevier, vol. 34(C), pages 101-108.
    • Handle: RePEc:eee:jaitra:v:34:y:2014:i:c:p:101-108
    DOI: 10.1016/j.jairtraman.2013.08.005
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    References listed on IDEAS

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    1. Lee, Wen-Kuei, 2006. "Risk assessment modeling in aviation safety management," Journal of Air Transport Management, Elsevier, vol. 12(5), pages 267-273.
    2. Chen, Chen-Cheng & Chen, Jenny & Lin, Pei-Chun, 2009. "Identification of significant threats and errors affecting aviation safety in Taiwan using the analytical hierarchy process," Journal of Air Transport Management, Elsevier, vol. 15(5), pages 261-263.
    3. Liou, James J.H. & Yen, Leon & Tzeng, Gwo-Hshiung, 2008. "Building an effective safety management system for airlines," Journal of Air Transport Management, Elsevier, vol. 14(1), pages 20-26.
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    1. Bezerra, George C.L. & Gomes, Carlos F., 2018. "Performance measurement practices in airports: Multidimensionality and utilization patterns," Journal of Air Transport Management, Elsevier, vol. 70(C), pages 113-125.
    2. Vatankhah, Sanaz, 2021. "Dose safety motivation mediate the effect of psychological contract of safety on flight attendants' safety performance outcomes?: A social exchange perspective," Journal of Air Transport Management, Elsevier, vol. 90(C).

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