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Organizational identification as a mediator for the effects of psychological contract breaches on organizational citizenship behavior: Insights from the perspective of ethnic minority employees

Author

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  • Tufan, Pinar
  • Wendt, Hein

Abstract

This study examines the contribution of the psychological contract (PC) framework to the understanding of ethnic minority employees’ employment relationships. First, it tests the generalizability of PC types (transactional, relational, and balanced) observed in the general population to ethnic minority employees. Then, to further address the unique needs and motivators of minority employees, this study considers diversity-related PCs. It adopts social exchange theory to explain how transactional, relational, balanced, and diversity-related PC breaches predict organizational citizenship behavior (OCB). Moreover, it draws insights from social identity theory and examines the mediating role of organizational identification in the relationship between types of PC breach and OCB. Data from 361 Turkish employees working as ethnic minorities in Belgium indicate that relational and diversity-related PC breaches predict OCB partially via organizational identification while transactional and balanced PC breaches directly affect OCB.

Suggested Citation

  • Tufan, Pinar & Wendt, Hein, 2020. "Organizational identification as a mediator for the effects of psychological contract breaches on organizational citizenship behavior: Insights from the perspective of ethnic minority employees," European Management Journal, Elsevier, vol. 38(1), pages 179-190.
    • Handle: RePEc:eee:eurman:v:38:y:2020:i:1:p:179-190
    DOI: 10.1016/j.emj.2019.07.001
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    3. Song, Jun & Wang, Dongdong & He, Changqing, 2023. "Why and when does inclusive leadership evoke employee negative feedback-seeking behavior?," European Management Journal, Elsevier, vol. 41(2), pages 292-301.
    4. Chernyak-Hai, Lily & Bareket-Bojmel, Liad & Margalit, Malka, 2024. "A matter of hope: Perceived support, hope, affective commitment, and citizenship behavior in organizations," European Management Journal, Elsevier, vol. 42(4), pages 576-583.
    5. Fein, Erich C. & Tziner, Aharon & Vasiliu, Cristinel, 2023. "Perceptions of ethical climate and organizational justice as antecedents to employee performance: The mediating role of employees' attributions of leader effectiveness," European Management Journal, Elsevier, vol. 41(1), pages 114-124.
    6. Souad Hassanie & Georgiana Karadas & Okechukwu Lawrence Emeagwali, 2021. "Do CSR Perceptions Influence Work Outcomes in the Health Care Sector? The Mediating Role of Organizational Identification and Employee Attachment," Sustainability, MDPI, vol. 13(17), pages 1-16, September.
    7. M. Nicola & E. Arrigo & U. Anees, 2024. "The strategic effect of corporate reputation on customer citizenship behavior: an empirical verification," Review of Managerial Science, Springer, vol. 18(1), pages 181-208, January.
    8. Mladen Adamovic & Victor Sojo & Rebecca Schachtman & Adriana Vargas, 2023. "Explaining the relationship between ethnicity and depressive symptoms: The roles of climate for inclusion, job self-efficacy, and job demands," Asia Pacific Journal of Management, Springer, vol. 40(3), pages 903-928, September.
    9. María Alejandra Osorio Arias & Zuray Melgarejo Molina & Katrin Simon Elorz, 2025. "Organizational identification and member retention in nonprofit organizations: communication and accountability," Revista Tendencias, Universidad de Narino, vol. 26(01), pages 89-114, January.
    10. Yong-Shun Wang & Liu Liu & Xiao-Wen Wei & Martin E. Block, 2020. "The Self-Efficacy of Preservice Physical Education Teachers in Disabilities Education in China," Sustainability, MDPI, vol. 12(18), pages 1-11, September.

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