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Working with evaluation stakeholders: A rationale, step-wise approach and toolkit

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  • Bryson, John M.
  • Patton, Michael Quinn
  • Bowman, Ruth A.

Abstract

In the broad field of evaluation, the importance of stakeholders is often acknowledged and different categories of stakeholders are identified. Far less frequent is careful attention to analysis of stakeholders' interests, needs, concerns, power, priorities, and perspectives and subsequent application of that knowledge to the design of evaluations. This article is meant to help readers understand and apply stakeholder identification and analysis techniques in the design of credible evaluations that enhance primary intended use by primary intended users. While presented using a utilization-focused-evaluation (UFE) lens, the techniques are not UFE-dependent. The article presents a range of the most relevant techniques to identify and analyze evaluation stakeholders. The techniques are arranged according to their ability to inform the process of developing and implementing an evaluation design and of making use of the evaluation's findings.

Suggested Citation

  • Bryson, John M. & Patton, Michael Quinn & Bowman, Ruth A., 2011. "Working with evaluation stakeholders: A rationale, step-wise approach and toolkit," Evaluation and Program Planning, Elsevier, vol. 34(1), pages 1-12, February.
    • Handle: RePEc:eee:epplan:v:34:y:2011:i:1:p:1-12
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    References listed on IDEAS

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    1. John M. Bryson & Philip Bromiley, 1993. "Critical factors affecting the planning and implementation of major projects," Strategic Management Journal, Wiley Blackwell, vol. 14(5), pages 319-337, July.
    2. John M Bryson, 2004. "What to do when Stakeholders matter," Public Management Review, Taylor & Francis Journals, vol. 6(1), pages 21-53, March.
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    2. Kingston, Kylie L. & Furneaux, Craig & de Zwaan, Laura & Alderman, Lyn, 2023. "Avoiding the accountability ‘sham-ritual’: An agonistic approach to beneficiaries’ participation in evaluation within nonprofit organisations," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 92(C).
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    5. Wendong Wu & Fang He & Taozhi Zhuang & Yuan Yi, 2020. "Stakeholder Analysis and Social Network Analysis in the Decision-Making of Industrial Land Redevelopment in China: The Case of Shanghai," IJERPH, MDPI, vol. 17(24), pages 1-27, December.
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    7. Lake, G. & Urban, M. & Giblin, F. & French, G. & Farrell, T., 2022. "Making a difference in the real world. User-centred impact evaluation of an eight-country, community-based early childhood programme," Evaluation and Program Planning, Elsevier, vol. 92(C).
    8. Camilo Venegas & Andrea C. Sánchez-Alfonso & Crispín Celis & Fidson-Juarismy Vesga & Mauricio González Mendez, 2021. "Management Strategies and Stakeholders Analysis to Strengthen the Management and Use of Biosolids in a Colombian Municipality," Sustainability, MDPI, vol. 13(21), pages 1-25, November.
    9. Kivits, Robbert & Charles, Michael B., 2015. "Aviation planning policy in Australia: Identifying frames of reference to support public decision making," Journal of Air Transport Management, Elsevier, vol. 47(C), pages 102-111.
    10. Junwen Luo & Gonzalo Ordóñez-Matamoros & Stefan Kuhlmann, 2019. "The balancing role of evaluation mechanisms in organizational governance—The case of publicly funded research institutions," Research Evaluation, Oxford University Press, vol. 28(4), pages 344-354.
    11. Yates, Brian T., 2021. "Toward collaborative cost-inclusive evaluation: Adaptations and transformations for evaluators and economists," Evaluation and Program Planning, Elsevier, vol. 89(C).
    12. Ovidiu NICOLESCU & Ciprian NICOLESCU, 2020. "Company Relevant Stakeholders’ Responsibility: An Innovative Form Of Responsible Governance," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 14(1), pages 319-334, November.
    13. Khan, Zaheer & Ludlow, David & Caceres, Santiago, 2013. "Evaluating a collaborative IT based research and development project," Evaluation and Program Planning, Elsevier, vol. 40(C), pages 27-41.
    14. Arellano, Alexandra & Halsall, Tanya & Forneris, Tanya & Gaudet, Cindy, 2018. "Results of a utilization-focused evaluation of a Right To Play program for Indigenous youth," Evaluation and Program Planning, Elsevier, vol. 66(C), pages 156-164.
    15. Weixuan Chen & Ali Cheshmehzangi & Eugenio Mangi & Timothy Heath & Changdong Ye & Ling Wang, 2022. "An Analysis of Residents’ Social Profiles Influencing Their Participation in Community Micro-Regeneration Projects in China: A Case Study of Yongtai Community, Guangzhou," Land, MDPI, vol. 11(6), pages 1-18, May.
    16. Stella Pfisterer & Rob Van Tulder, 2020. "Navigating Governance Tensions to Enhance the Impact of Partnerships with the Private Sector for the SDGs," Sustainability, MDPI, vol. 13(1), pages 1-17, December.
    17. Wang, Jue & Aenis, Thomas & Hofmann-Souki, Susanne, 2018. "Triangulation in participation: Dynamic approaches for science-practice interaction in land-use decision making in rural China," Land Use Policy, Elsevier, vol. 72(C), pages 364-371.
    18. Gilbert Silvius & Ron Schipper, 2019. "Planning Project Stakeholder Engagement from a Sustainable Development Perspective," Administrative Sciences, MDPI, vol. 9(2), pages 1-22, June.

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