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A framework for capturing the hidden stakeholder system

Author

Listed:
  • John Wood
  • Shahram Sarkani
  • Thomas Mazzuchi
  • Timothy Eveleigh

Abstract

As programs rise in intricacy and scope, the number of stakeholders involved also increases, often driving an exponential growth in program complexity. This complexity is caused by the $n^*(n - 1)/2$ stakeholder relationships which form an underlying system that influences all aspects of the program. Understanding, managing, and leveraging this stakeholder system will greatly increase a program's probability of success. This paper provides a framework for capturing this stakeholder system in a series of architectural views. These architectural products document the program's stakeholder concerns and also illustrate how those stakeholders interrelate over the system's lifecycle. The ultimate objective for the framework and use of the resulting products is to allow for right‐sized stakeholder involvement, promote effective use of resources, and increase the probability of overall program success with the assurance of lasting stakeholder commitment. Additionally, this unique insertion of Stakeholder Analysis and Social Network Analysis into an Architecture Framework fulfills an original intent of Architecture Framework, capturing the entire sociotechnical enterprise system. ©2012 Wiley Periodicals, Inc. Syst Eng 16

Suggested Citation

  • John Wood & Shahram Sarkani & Thomas Mazzuchi & Timothy Eveleigh, 2013. "A framework for capturing the hidden stakeholder system," Systems Engineering, John Wiley & Sons, vol. 16(3), pages 251-266, September.
    • Handle: RePEc:wly:syseng:v:16:y:2013:i:3:p:251-266
    DOI: 10.1002/sys.21224
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    References listed on IDEAS

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    Cited by:

    1. Melissa Garber & Shahram Sarkani & Thomas Mazzuchi, 2017. "A Framework for Multiobjective Decision Management with Diverse Stakeholders," Systems Engineering, John Wiley & Sons, vol. 20(4), pages 335-356, July.
    2. Yiwei Gong & Marijn Janssen, 2023. "Why Organizations Fail in Implementing Enterprise Architecture Initiatives?," Information Systems Frontiers, Springer, vol. 25(4), pages 1401-1419, August.

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