IDEAS home Printed from https://ideas.repec.org/a/wly/syseng/v20y2017i4p335-356.html
   My bibliography  Save this article

A Framework for Multiobjective Decision Management with Diverse Stakeholders

Author

Listed:
  • Melissa Garber
  • Shahram Sarkani
  • Thomas Mazzuchi

Abstract

Today's society faces increasingly “Big Decisions,” including those related to strategy, policy, and system of systems lifecycle design. As corporate and governmental “Big Decisions” increase in complexity over time, they affect larger numbers, and more diverse groups, of stakeholders. This paper proposes a framework for decision making, based on the INCOSE Decision Management Process, that adds the perspectives of multiple stakeholder views. Using this framework, the views of diverse stakeholder groups, such as senior leaders, users, competitors, suppliers, civic organizations, and environmental organizations, are combined to facilitate stakeholder‐centric perspectives on tradeoffs. The Group Decision Analysis Theorem is applied to combine stakeholder perspectives. Visualizations are utilized to improve stakeholder understanding, clarify relationships, and provide views into tradeoffs. The framework is demonstrated through an example based on space exploration policy.

Suggested Citation

  • Melissa Garber & Shahram Sarkani & Thomas Mazzuchi, 2017. "A Framework for Multiobjective Decision Management with Diverse Stakeholders," Systems Engineering, John Wiley & Sons, vol. 20(4), pages 335-356, July.
  • Handle: RePEc:wly:syseng:v:20:y:2017:i:4:p:335-356
    DOI: 10.1002/sys.21398
    as

    Download full text from publisher

    File URL: https://doi.org/10.1002/sys.21398
    Download Restriction: no

    File URL: https://libkey.io/10.1002/sys.21398?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Muhammad Imran Babar & Masitah Ghazali & Dayang N A Jawawi & Kashif Bin Zaheer, 2015. "StakeMeter: Value-Based Stakeholder Identification and Quantification Framework for Value-Based Software Systems," PLOS ONE, Public Library of Science, vol. 10(3), pages 1-33, March.
    2. Keeney, Ralph L., 1988. "Building models of values," European Journal of Operational Research, Elsevier, vol. 37(2), pages 149-157, November.
    3. Paul L. Ewing & William Tarantino & Gregory S. Parnell, 2006. "Use of Decision Analysis in the Army Base Realignment and Closure (BRAC) 2005 Military Value Analysis," Decision Analysis, INFORMS, vol. 3(1), pages 33-49, March.
    4. Hedley Smyth, 2008. "The credibility gap in stakeholder management: ethics and evidence of relationship management," Construction Management and Economics, Taylor & Francis Journals, vol. 26(6), pages 633-643.
    5. Jason R. W. Merrick & Gregory S. Parnell & Jamison Barnett & Margot Garcia, 2005. "A Multiple-Objective Decision Analysis of Stakeholder Values to Identify Watershed Improvement Needs," Decision Analysis, INFORMS, vol. 2(1), pages 44-57, March.
    6. Robert Newcombe, 2003. "From client to project stakeholders: a stakeholder mapping approach," Construction Management and Economics, Taylor & Francis Journals, vol. 21(8), pages 841-848.
    7. Stephen Ward & Chris Chapman, 2008. "Stakeholders and uncertainty management in projects," Construction Management and Economics, Taylor & Francis Journals, vol. 26(6), pages 563-577.
    8. Ralph L. Keeney, 1976. "A Group Preference Axiomatization with Cardinal Utility," Management Science, INFORMS, vol. 23(2), pages 140-145, October.
    9. Samuel D. Bond & Kurt A. Carlson & Ralph L. Keeney, 2010. "Improving the Generation of Decision Objectives," Decision Analysis, INFORMS, vol. 7(3), pages 238-255, September.
    10. L. Robin Keller & Craig W. Kirkwood & Nancy S. Jones, 2010. "Assessing stakeholder evaluation concerns: An application to the Central Arizona water resources system," Systems Engineering, John Wiley & Sons, vol. 13(1), pages 58-71, March.
    11. Duane Windsor, 2010. "The Role of Dynamics in Stakeholder Thinking," Journal of Business Ethics, Springer, vol. 96(1), pages 79-87, August.
    12. Stefan Olander & Anne Landin, 2008. "A comparative study of factors affecting the external stakeholder management process," Construction Management and Economics, Taylor & Francis Journals, vol. 26(6), pages 553-561.
    13. Ralph L. Keeney, 2002. "Common Mistakes in Making Value Trade-Offs," Operations Research, INFORMS, vol. 50(6), pages 935-945, December.
    14. Ralph L. Keeney & Robin S. Gregory, 2005. "Selecting Attributes to Measure the Achievement of Objectives," Operations Research, INFORMS, vol. 53(1), pages 1-11, February.
    15. James S. Dyer & Rakesh K. Sarin, 1979. "Measurable Multiattribute Value Functions," Operations Research, INFORMS, vol. 27(4), pages 810-822, August.
    16. Derek Walker & Lynda Margaret Bourne & Arthur Shelley, 2008. "Influence, stakeholder mapping and visualization," Construction Management and Economics, Taylor & Francis Journals, vol. 26(6), pages 645-658.
    17. John Wood & Shahram Sarkani & Thomas Mazzuchi & Timothy Eveleigh, 2013. "A framework for capturing the hidden stakeholder system," Systems Engineering, John Wiley & Sons, vol. 16(3), pages 251-266, September.
    18. Ronald A. Howard, 1988. "Decision Analysis: Practice and Promise," Management Science, INFORMS, vol. 34(6), pages 679-695, June.
    19. Ralph L. Keeney, 2013. "Foundations for Group Decision Analysis," Decision Analysis, INFORMS, vol. 10(2), pages 103-120, June.
    20. Aaltonen, Kirsi & Kujala, Jaakko, 2010. "A project lifecycle perspective on stakeholder influence strategies in global projects," Scandinavian Journal of Management, Elsevier, vol. 26(4), pages 381-397, December.
    21. Robin Gregory & Ralph L. Keeney, 1994. "Creating Policy Alternatives Using Stakeholder Values," Management Science, INFORMS, vol. 40(8), pages 1035-1048, August.
    22. Alessandro Golkar & Edward F. Crawley, 2014. "A Framework for Space Systems Architecture under Stakeholder Objectives Ambiguity," Systems Engineering, John Wiley & Sons, vol. 17(4), pages 479-502, December.
    23. James S. Dyer & Ralph F. Miles, 1976. "An Actual Application of Collective Choice Theory to the Selection of Trajectories for the Mariner Jupiter/Saturn 1977 Project," Operations Research, INFORMS, vol. 24(2), pages 220-244, April.
    24. Rosso, M. & Bottero, M. & Pomarico, S. & La Ferlita, S. & Comino, E., 2014. "Integrating multicriteria evaluation and stakeholders analysis for assessing hydropower projects," Energy Policy, Elsevier, vol. 67(C), pages 870-881.
    25. Editors The, 2007. "From the Editors," Basic Income Studies, De Gruyter, vol. 2(1), pages 1-5, June.
    26. Riker, William H., 1961. "Voting and the Summation of Preferences: An interpretive Bibliographical Review of Selected Developments During the Last Decade," American Political Science Review, Cambridge University Press, vol. 55(4), pages 900-911, December.
    27. Rakesh Kumar Sarin, 1982. "Strength of Preference and Risky Choice," Operations Research, INFORMS, vol. 30(5), pages 982-997, October.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Gilberto Montibeller & Detlof von Winterfeldt, 2015. "Cognitive and Motivational Biases in Decision and Risk Analysis," Risk Analysis, John Wiley & Sons, vol. 35(7), pages 1230-1251, July.
    2. Ralph L. Keeney, 2012. "Value-Focused Brainstorming," Decision Analysis, INFORMS, vol. 9(4), pages 303-313, December.
    3. Marttunen, Mika & Haag, Fridolin & Belton, Valerie & Mustajoki, Jyri & Lienert, Judit, 2019. "Methods to inform the development of concise objectives hierarchies in multi-criteria decision analysis," European Journal of Operational Research, Elsevier, vol. 277(2), pages 604-620.
    4. Ed Cook & Jason R. W. Merrick, 2023. "Technology Implementation at Capital One," Interfaces, INFORMS, vol. 53(3), pages 178-191, May.
    5. Carland, Corinne & Goentzel, Jarrod & Montibeller, Gilberto, 2018. "Modeling the values of private sector agents in multi-echelon humanitarian supply chains," European Journal of Operational Research, Elsevier, vol. 269(2), pages 532-543.
    6. James E. Smith & James S. Dyer, 2021. "On (Measurable) Multiattribute Value Functions: An Expository Argument," Decision Analysis, INFORMS, vol. 18(4), pages 247-256, December.
    7. Cairns, George & Goodwin, Paul & Wright, George, 2016. "A decision-analysis-based framework for analysing stakeholder behaviour in scenario planning," European Journal of Operational Research, Elsevier, vol. 249(3), pages 1050-1062.
    8. L. Robin Keller & Kelly M. Kophazi, 2012. "From the Editors ---Copulas, Group Preferences, Multilevel Defenders, Sharing Rewards, and Communicating Analytics," Decision Analysis, INFORMS, vol. 9(3), pages 213-218, September.
    9. L. Robin Keller, 2010. "From the Editor..," Decision Analysis, INFORMS, vol. 7(3), pages 235-237, September.
    10. Bhatt, Brijesh & Singh, Anoop, 2020. "Stakeholders’ role in distribution loss reduction technology adoption in the Indian electricity sector: An actor-oriented approach," Energy Policy, Elsevier, vol. 137(C).
    11. Vicki M. Bier & Simon French, 2020. "From the Editors: Decision Analysis Focus and Trends," Decision Analysis, INFORMS, vol. 17(1), pages 1-8, March.
    12. Florian Methling & Steffen A. Borden & Deepak Veeraraghavan & Insa Sommer & Johannes Ulrich Siebert & Rüdiger von Nitzsch & Mark Seidler, 2022. "Supporting Innovation in Early-Stage Pharmaceutical Development Decisions," Decision Analysis, INFORMS, vol. 19(4), pages 337-353, December.
    13. L. Robin Keller & Ali Abbas & Manel Baucells & Vicki M. Bier & David Budescu & John C. Butler & Philippe Delquié & Jason R. W. Merrick & Ahti Salo & George Wu, 2010. "From the Editors..," Decision Analysis, INFORMS, vol. 7(4), pages 327-330, December.
      • L. Robin Keller & Manel Baucells & Kevin F. McCardle & Gregory S. Parnell & Ahti Salo, 2007. "From the Editors..," Decision Analysis, INFORMS, vol. 4(4), pages 173-175, December.
      • L. Robin Keller & Manel Baucells & John C. Butler & Philippe Delquié & Jason R. W. Merrick & Gregory S. Parnell & Ahti Salo, 2008. "From the Editors..," Decision Analysis, INFORMS, vol. 5(4), pages 173-176, December.
      • L. Robin Keller & Manel Baucells & John C. Butler & Philippe Delquié & Jason R. W. Merrick & Gregory S. Parnell & Ahti Salo, 2009. "From the Editors ..," Decision Analysis, INFORMS, vol. 6(4), pages 199-201, December.
    14. Stephen P. Chambal & Jeffery D. Weir & Yucel R. Kahraman & Alex J. Gutman, 2011. "A Practical Procedure for Customizable One-Way Sensitivity Analysis in Additive Value Models," Decision Analysis, INFORMS, vol. 8(4), pages 303-321, December.
    15. Robin Gregory & Ralph L. Keeney, 2017. "A Practical Approach to Address Uncertainty in Stakeholder Deliberations," Risk Analysis, John Wiley & Sons, vol. 37(3), pages 487-501, March.
    16. Yael Grushka-Cockayne & Bert De Reyck & Zeger Degraeve, 2008. "An Integrated Decision-Making Approach for Improving European Air Traffic Management," Management Science, INFORMS, vol. 54(8), pages 1395-1409, August.
    17. Jay Simon & Donald Saari & Donald Saari, 2020. "Interdependent Altruistic Preference Models," Decision Analysis, INFORMS, vol. 17(3), pages 189-207, September.
    18. Peter Reichert & Klemens Niederberger & Peter Rey & Urs Helg & Susanne Haertel-Borer, 2019. "The need for unconventional value aggregation techniques: experiences from eliciting stakeholder preferences in environmental management," EURO Journal on Decision Processes, Springer;EURO - The Association of European Operational Research Societies, vol. 7(3), pages 197-219, November.
    19. Roberto Ley-Borrás, 2015. "Deciding on the Decision Situation to Analyze: The Critical First Step of a Decision Analysis," Decision Analysis, INFORMS, vol. 12(1), pages 46-58, March.
    20. Salo, Ahti A., 1995. "Interactive decision aiding for group decision support," European Journal of Operational Research, Elsevier, vol. 84(1), pages 134-149, July.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wly:syseng:v:20:y:2017:i:4:p:335-356. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: https://doi.org/10.1002/(ISSN)1520-6858 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.