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Influence, stakeholder mapping and visualization

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  • Derek Walker
  • Lynda Margaret Bourne
  • Arthur Shelley

Abstract

Stakeholder identification, management and engagement are recognized as key project management skills; however, this is a 'soft' skill that requires both intuition and a strong capacity for analysis. There are few tools and methodologies to which people undertaking stakeholder management activities can turn. Highly complex problem solving activities, such as stakeholder management, can benefit from high level conceptual approaches that allow those involved to see clearly or to visualize the situation being examined. Metaphors, particularly highly visual representations of complex situations, can be very helpful in triggering simplification of complex situations to a level where understanding of the situation can yield fruitful results in moving forward to developing plans and actions. Visualization tools for stakeholder management can be of great value. Describing stakeholder visualization tools that can be used to develop a stakeholder engagement strategy can therefore raise awareness of these tools. The development and use of two such tools are described. While they are both independently useful they could be effectively combined. This prospect could reduce the chances of project failure and enhance success through having clearer pictures of stakeholder influence patterns.

Suggested Citation

  • Derek Walker & Lynda Margaret Bourne & Arthur Shelley, 2008. "Influence, stakeholder mapping and visualization," Construction Management and Economics, Taylor & Francis Journals, vol. 26(6), pages 645-658.
    • Handle: RePEc:taf:conmgt:v:26:y:2008:i:6:p:645-658
    DOI: 10.1080/01446190701882390
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    Citations

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    Cited by:

    1. Ayedh Almutairi & John P. Wheeler & David L. Slutzky & James H. Lambert, 2019. "Integrating Stakeholder Mapping and Risk Scenarios to Improve Resilience of Cyber‐Physical‐Social Networks," Risk Analysis, John Wiley & Sons, vol. 39(9), pages 2093-2112, September.
    2. Víctor Muñoz Sanz & Sara Romero Muñoz & Teresa Sánchez Chaparro & Lorena Bello Gómez & Tanja Herdt, 2022. "Making Green Work: Implementation Strategies in a New Generation of Urban Forests," Urban Planning, Cogitatio Press, vol. 7(2), pages 202-213.
    3. Kristijan Robert Prebanić & Mladen Vukomanović, 2021. "Realizing the Need for Digital Transformation of Stakeholder Management: A Systematic Review in the Construction Industry," Sustainability, MDPI, vol. 13(22), pages 1-27, November.
    4. Berardi, Umberto, 2013. "Stakeholders’ influence on the adoption of energy-saving technologies in Italian homes," Energy Policy, Elsevier, vol. 60(C), pages 520-530.
    5. Thanne Mafaziya Nijamdeen & Jean Huge & Hajaniaina Ratsimbazafy & Kodikara Arachchilage Sunanda Kodikara & Farid Dahdouh-Guebas, 2022. "A social network analysis of mangrove management stakeholders in Sri Lanka's Northern Province," ULB Institutional Repository 2013/349602, ULB -- Universite Libre de Bruxelles.
    6. Melissa Garber & Shahram Sarkani & Thomas Mazzuchi, 2017. "A Framework for Multiobjective Decision Management with Diverse Stakeholders," Systems Engineering, John Wiley & Sons, vol. 20(4), pages 335-356, July.
    7. Nuccio Ludovico & Federica Dessi & Marino Bonaiuto, 2020. "Stakeholders Mapping for Sustainable Biofuels: An Innovative Procedure Based on Computational Text Analysis and Social Network Analysis," Sustainability, MDPI, vol. 12(24), pages 1-22, December.
    8. Rashid Maqbool & Yahya Rashid & Saleha Ashfaq, 2022. "Renewable energy project success: Internal versus external stakeholders' satisfaction and influences of power‐interest matrix," Sustainable Development, John Wiley & Sons, Ltd., vol. 30(6), pages 1542-1561, December.
    9. Md. Mashiur Rahman & Madad Ali & Naveed Malik & Muhammad Salman Ahmad & Fahad Asmi, 2017. "Essential Skills for Project Stakeholders Identification: Sustainability Perspective," International Journal of Business and Social Research, MIR Center for Socio-Economic Research, vol. 7(8), pages 43-55, August.
    10. Feyisetan Leo-Olagbaye & Henry Odeyinka & Pavithra Rathnasiri, 2023. "Stakeholders’ Roles in the Delivery of Sustainable Housing Projects in Lagos State, Nigeria," Sustainability, MDPI, vol. 15(15), pages 1-22, July.
    11. Daniel Cronan & E. Jamie Trammell & Andrew (Anaru) Kliskey, 2022. "Images to Evoke Decision-Making: Building Compelling Representations for Stakeholder-Driven Futures," Sustainability, MDPI, vol. 14(5), pages 1-13, March.
    12. Zhengqi He & Dechun Huang & Changzheng Zhang & Junmin Fang, 2018. "Toward a Stakeholder Perspective on Social Stability Risk of Large Hydraulic Engineering Projects in China: A Social Network Analysis," Sustainability, MDPI, vol. 10(4), pages 1-15, April.
    13. Ahmad Salman & Mastura Jaafar & Diana Mohamad & Mana Khoshkam, 2023. "Understanding Multi-stakeholder Complexity & Developing a Causal Recipe (fsQCA) for achieving Sustainable Ecotourism," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 25(9), pages 10261-10284, September.
    14. Anna Freund & Zsofia Jambor & Judit Nagy, 2023. "Comparison Of Critical Transportation Infrastructure Of Food Supply In Hungary And Germany – Identifying Key Stakeholders," Business Logistics in Modern Management, Josip Juraj Strossmayer University of Osijek, Faculty of Economics, Croatia, vol. 23, pages 173-192.
    15. Yawson, Robert M. & Greiman, Bradley, 2014. "Stakeholder Analysis as a Tool for Systems Approach Research in HRD," MPRA Paper 61278, University Library of Munich, Germany.
    16. Anne Bridget Lane & Bree Devin, 2018. "Operationalizing Stakeholder Engagement in CSR: A Process Approach," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 25(3), pages 267-280, May.
    17. Diego F. Uribe & Isabel Ortiz-Marcos & Ángel Uruburu, 2018. "What Is Going on with Stakeholder Theory in Project Management Literature? A Symbiotic Relationship for Sustainability," Sustainability, MDPI, vol. 10(4), pages 1-23, April.
    18. William Jones & Mahesh Sooriyabandara & Mike Yearworth & Angela Doufexi & R. Eddie Wilson, 2016. "Planning For 5G: A Problem Structuring Approach for Survival in the Telecoms Industry," Systems Engineering, John Wiley & Sons, vol. 19(4), pages 301-321, July.
    19. Bhatt, Brijesh & Singh, Anoop, 2020. "Stakeholders’ role in distribution loss reduction technology adoption in the Indian electricity sector: An actor-oriented approach," Energy Policy, Elsevier, vol. 137(C).
    20. Md. Mashiur Rahman & Madad Ali & Naveed Malik & Muhammad Salman Ahmad & Fahad Asmi, 2017. "Essential Skills for Project Stakeholders Identification: Sustainability Perspective," International Journal of Business and Social Research, LAR Center Press, vol. 7(8), pages 43-55, August.
    21. Alessandra Montenegro & Marina Dobrota & Marija Todorovic & Teodora Slavinski & Vladimir Obradovic, 2021. "Impact of Construction Project Managers’ Emotional Intelligence on Project Success," Sustainability, MDPI, vol. 13(19), pages 1-18, September.
    22. Marco De Nigris & Francesca Giuliano, 2023. "The Role of Organised Civil Society in the Implementation of the Renewable Energy Transition and Renewable Energy Communities: A Qualitative Assessment," Energies, MDPI, vol. 16(10), pages 1-27, May.
    23. Konstantina Katsela & Michael Browne, 2019. "Importance of the Stakeholders’ Interaction: Comparative, Longitudinal Study of Two City Logistics Initiatives," Sustainability, MDPI, vol. 11(20), pages 1-17, October.

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