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Fleet Driver Management and Operational Performance: Evidence from Road Transporters Based in Mombasa Kenya

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Listed:
  • Kinyua, Nancy Nkatha

    (Technical University of Mombasa, Kenya)

Abstract

The road transport sector plays an important role in supporting trade and economic activities in Kenya, particularly in Mombasa County. This study examined the influence of driver management on the operational performance of road transporters based in Mombasa County, Kenya. The study focused on driver management practices such as driver training, supervision, performance evaluation, and incentive systems. A descriptive research design was adopted, and data were collected from 122 respondents using structured questionnaires. Data analysis involved descriptive and inferential statistics. The findings revealed that respondents generally agreed that organizations provide driver training, maintain structured mission assignment systems, and require drivers to submit journey reports and maintain vehicle logbooks. Regression analysis indicated that driver management had a positive but statistically insignificant effect on operational performance (β = 0.048, p = 0.448). The study concluded that although driver management practices improve accountability and operational processes, their direct effect on operational performance was not statistically significant. The study recommends strengthening driver training, supervision, and incentive systems alongside technological integration to improve fleet efficiency and service delivery.

Suggested Citation

  • Kinyua, Nancy Nkatha, 2026. "Fleet Driver Management and Operational Performance: Evidence from Road Transporters Based in Mombasa Kenya," African Multidisciplinary Scholarship Journal, African Multidisciplinary Scholarship Journal, vol. 1(1).
    • Handle: RePEc:cwk:amsjke:2026-01
    DOI: 10.59413/amsj/v1.i1.1
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    References listed on IDEAS

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    1. Alfonso J. Pedraza-Martinez & Sameer Hasija & Luk N. Van Wassenhove, 2020. "Fleet Coordination in Decentralized Humanitarian Operations Funded by Earmarked Donations," Operations Research, INFORMS, vol. 68(4), pages 984-999, July.
    2. Alp, Osman & Tan, Tarkan & Udenio, Maximiliano, 2022. "Transitioning to sustainable freight transportation by integrating fleet replacement and charging infrastructure decisions," Omega, Elsevier, vol. 109(C).
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    Keywords

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    JEL classification:

    • L92 - Industrial Organization - - Industry Studies: Transportation and Utilities - - - Railroads and Other Surface Transportation
    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management
    • R41 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - Transportation: Demand, Supply, and Congestion; Travel Time; Safety and Accidents; Transportation Noise

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