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An Input-Output Analysis of the Philippine BPO Industry

Author

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  • Nedelyn Magtibay-Ramos
  • Gemma Estrada
  • Jesus Felipe

Abstract

This paper provides a profile of the Philippine business process outsourcing (BPO) sector, makes comparisons with India and other BPO providers, and summarises the results of an input - output analysis of the Philippine BPO industry's inter-sectoral linkages and its potential impact on compensation and employment. The input - output analysis shows that the BPO industry is not a key sector in terms of stimulating production in other sectors of the Philippine economy. Growth in the sector's revenues, however, can have a significant impact on compensation and employment. If appropriate policies are enacted and human capital improved, it is estimated that the Philippine BPO sector may become an important employment-generating sector. Copyright © 2008 The Authors.

Suggested Citation

  • Nedelyn Magtibay-Ramos & Gemma Estrada & Jesus Felipe, 2008. "An Input-Output Analysis of the Philippine BPO Industry," Asian-Pacific Economic Literature, Asia Pacific School of Economics and Government, The Australian National University, vol. 22(1), pages 41-56, May.
  • Handle: RePEc:bla:apacel:v:22:y:2008:i:1:p:41-56
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    File URL: http://hdl.handle.net/10.1111/j.1467-8411.2008.00211.x
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    References listed on IDEAS

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    1. Ceferino S. Rodolfo, 2005. "Sustaining Philippine Advantage in Business Process Outsourcing," Development Economics Working Papers 22691, East Asian Bureau of Economic Research.
    2. Balisacan, Arsenio M. & Hill, Hal (ed.), 2003. "The Philippine Economy: Development, Policies, and Challenges," OUP Catalogue, Oxford University Press, number 9780195158984.
    3. Howard Pack & Kamal Saggi, 2006. "Is There a Case for Industrial Policy? A Critical Survey," World Bank Research Observer, World Bank Group, vol. 21(2), pages 267-297.
    4. Banerjee, Abhijit Vinayak, 2006. "The paradox of Indian growth: A comment on Kochhar et al," Journal of Monetary Economics, Elsevier, vol. 53(5), pages 1021-1026, July.
    5. Romeo M. Bautista, 1983. "Industrial Policy and Development in the ASEAN Countries," UP School of Economics Discussion Papers 198303, University of the Philippines School of Economics.
    6. Pack, Howard & Saggi, Kamal, 2006. "The case for industrial policy : a critical survey," Policy Research Working Paper Series 3839, The World Bank.
    7. Rodolfo, Ceferino S., 2005. "Sustaining Philippine Advantage in Business Process Outsourcing," Discussion Papers DP 2005-28, Philippine Institute for Development Studies.
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    Cited by:

    1. Beja, Jr., Edsel, 2009. "The Philippines on debt row," MPRA Paper 16553, University Library of Munich, Germany.
    2. Shahid Yusuf & Kaoru Nabeshima, 2009. "Growth through Innovation : An Industrial Strategy for Shanghai," World Bank Other Operational Studies 18613, The World Bank.
    3. F Ted Tschang, 2011. "A Comparison of the Industrialization Paths for Asian Services Outsourcing Industries, and Implications for Poverty Alleviation," Working Papers id:4537, eSocialSciences.

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