Exploring customers’ values from subscribing to a streaming service - The case of Netflix
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Abstract
Suggested Citation
DOI: 10.46223/HCMCOUJS.econ.en.13.2.2397.2023
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References listed on IDEAS
- Stefano Biazzo & Roberto Filippini, 2021. "Product Innovation Management," Management for Professionals, Springer, edition 1, number 978-3-030-75011-4, October.
- Lee, Seunghyun & Ha, Sejin & Widdows, Richard, 2011. "Consumer responses to high-technology products: Product attributes, cognition, and emotions," Journal of Business Research, Elsevier, vol. 64(11), pages 1195-1200.
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More about this item
Keywords
laddering interview; means-end chain; Netflix; streaming service; Vietnam;All these keywords.
JEL classification:
- M00 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - General - - - General
- M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
- M30 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - General
- M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing
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