IDEAS home Printed from https://ideas.repec.org/a/aiy/jnjaer/v23y2024i1p227-250.html
   My bibliography  Save this article

Model of the Influence of Employee Competencies on Performance Considering Burnout

Author

Listed:
  • Lev S. Mazelis
  • Gleb V. Grenkin
  • Kirill I. Lavrenyuk

Abstract

The study was conducted as part of a current task of studying factors in the development of an organization's human capital that have a direct or indirect impact on employee productivity. The set of such factors includes indicators of the level of development of competencies and the degree of burnout of the individual. The work aims to develop economic and mathematical tools that would quantitatively describe the impact of employee competency values on their key performance indicators (KPIs), taking into account the level of burnout determined by the values of loyalty, involvement, and satisfaction. To achieve this goal, a hypothesis is put forward about the possibility of constructing a tool that makes it possible, based on a fuzzy classification of employees by level of competency development, to construct functional dependencies of KPIs on burnout indicators for each category. The initial data used were the results of a self-assessment of competencies and burnout of employees, mainly working in the areas of IT and HR in seven large Russian companies, calibrated by the immediate supervisors of the respondents, and the actual values of their KPIs. The work proposes an approach that includes two stages. As the first step, a fuzzy model is built that makes it possible, based on a weighted integral indicator of competency development with optimal weighting coefficients, to divide the range of values of the integral indicator into categories of uneven size, with the help of which it is possible to predict the achievement of KPIs. As the second step, an econometric model of the dependence of KPI on employee burnout indicators was built using the weighted least squares method to explain the dispersion of KPI values of employees belonging to individual competency categories in a fuzzy formulation, around the expected KPI value. The proposed tool will make it possible to predict the achievement of KPIs by employees depending on the input values of competencies and the level of burnout. In the future, this will make it possible to form an optimal portfolio of well-being program activities that will influence the development of employee competencies and reduce their level of burnout, and, therefore, contribute to the maximum progress in achieving target KPI values.

Suggested Citation

  • Lev S. Mazelis & Gleb V. Grenkin & Kirill I. Lavrenyuk, 2024. "Model of the Influence of Employee Competencies on Performance Considering Burnout," Journal of Applied Economic Research, Graduate School of Economics and Management, Ural Federal University, vol. 23(1), pages 227-250.
    • Handle: RePEc:aiy:jnjaer:v:23:y:2024:i:1:p:227-250
    DOI: https://doi.org/10.15826/vestnik.2024.23.1.010
    as

    Download full text from publisher

    File URL: https://journalaer.ru//fileadmin/user_upload/site_15934/2024/10_Mazelis_Grenkin_Lavrenjuk.pdf
    Download Restriction: no
    File URL: https://libkey.io/https://doi.org/10.15826/vestnik.2024.23.1.010?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Guangdong Wu & Zhibin Hu & Junwei Zheng, 2019. "Role Stress, Job Burnout, and Job Performance in Construction Project Managers: The Moderating Role of Career Calling," IJERPH, MDPI, vol. 16(13), pages 1-20, July.
    2. Brown, Sarah & Gray, Daniel & McHardy, Jolian & Taylor, Karl, 2015. "Employee trust and workplace performance," Journal of Economic Behavior & Organization, Elsevier, vol. 116(C), pages 361-378.
    3. Zahara Tussoleha Rony & Heri Dapiy Pardosi, 2021. "Burnout digital monitoring on employee engagement at the company," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 10(7), pages 156-162, October.
    4. Jina Kim & Hye-Sun Jung, 2022. "The Effect of Employee Competency and Organizational Culture on Employees’ Perceived Stress for Better Workplace," IJERPH, MDPI, vol. 19(8), pages 1-22, April.
    5. Eli Ayawo Atatsi & Jol Stoffers & Ad Kil, 2019. "Factors affecting employee performance: a systematic literature review," Journal of Advances in Management Research, Emerald Group Publishing Limited, vol. 16(3), pages 329-351, February.
    6. Chenhui Ouyang & Yongyue Zhu & Zhiqiang Ma & Xinyi Qian, 2022. "Why Employees Experience Burnout: An Explanation of Illegitimate Tasks," IJERPH, MDPI, vol. 19(15), pages 1-18, July.
    7. Theodoros Kalandatzis & Alina Hyz, 2021. "Empirical Analysis of the Phenomenon of Job Burnout Among Employees in the Banking Sector," International Journal of Service Science, Management, Engineering, and Technology (IJSSMET), IGI Global, vol. 12(5), pages 116-132, September.
    8. Eli Ayawo Atatsi & Jol Stoffers & Ad Kil, 2019. "Factors affecting employee performance: a systematic literature review," Journal of Advances in Management Research, Emerald Group Publishing Limited, vol. 16(3), pages 329-351, February.
    9. Qi Song & Yi Wang & Yang Chen & Jose Benitez & Jiang Hu, 2019. "Impact of the usage of social media in the workplace on team and employee performance," Post-Print hal-02159305, HAL.
    10. Khaled adnan Bataineh, 2019. "Impact of Work-Life Balance, Happiness at Work, on Employee Performance," International Business Research, Canadian Center of Science and Education, vol. 12(2), pages 99-112, February.
    11. Hira Khan & Maryam Rehmat & Tahira Hassan Butt & Saira Farooqi & Javaria Asim, 2020. "Impact of transformational leadership on work performance, burnout and social loafing: a mediation model," Future Business Journal, Springer, vol. 6(1), pages 1-13, December.
    12. Sergio Edú-Valsania & Ana Laguía & Juan A. Moriano, 2022. "Burnout: A Review of Theory and Measurement," IJERPH, MDPI, vol. 19(3), pages 1-27, February.
    13. Sara Mehrab Daniali & Sergey Evgenievich Barykin & Farzin Mohammadbeigi Khortabi & Olga Vladimirovna Kalinina & Olga Anatolievna Tcukanova & Elena Konstantinovna Torosyan & Svetlana Poliakova & Sergey, 2022. "An Employee Competency Framework in a Welfare Organization," Sustainability, MDPI, vol. 14(4), pages 1-20, February.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Firman Firman & Agus Prianto & Mindaudah Mindaudah, 2023. "The role of religiosity in strengthening resilience, work involvement, and worker performance in Jombang Regency, East Java Indonesia," Technium Social Sciences Journal, Technium Science, vol. 45(1), pages 353-371, July.
    2. Pak Hung Au & Yuk‐Fai Fong & Jin Li, 2020. "Negotiated Block Trade And Rebuilding Of Trust," International Economic Review, Department of Economics, University of Pennsylvania and Osaka University Institute of Social and Economic Research Association, vol. 61(2), pages 901-939, May.
    3. Kristen du Bois & Philippe Sterkens & Louis Lippens & Stijn Baert & Eva Derous, 2023. "Beyond the Hype: (How) Are Work Regimes Associated with Job Burnout?," IJERPH, MDPI, vol. 20(4), pages 1-11, February.
    4. Benjamin M. Artz & Amanda H. Goodall & Andrew J. Oswald, 2017. "Boss Competence and Worker Well-Being," ILR Review, Cornell University, ILR School, vol. 70(2), pages 419-450, March.
    5. García-Vega, María & Huergo, Elena, 2017. "Trust and technology transfers," Journal of Economic Behavior & Organization, Elsevier, vol. 142(C), pages 92-104.
    6. Muhammad Akmal & Khawaja Khalid Mehmood, 2022. "The Influence Of Person Job Fit On Innovative Work Behavior Through Intrinsic Motivation And Creative Self-Efficacy," Bulletin of Business and Economics (BBE), Research Foundation for Humanity (RFH), vol. 11(2), pages 331-341.
    7. Chenhui Ouyang & Yongyue Zhu & Zhiqiang Ma & Xinyi Qian, 2022. "Why Employees Experience Burnout: An Explanation of Illegitimate Tasks," IJERPH, MDPI, vol. 19(15), pages 1-18, July.
    8. Ashish Kumar Jha & Indranil Bose, 2021. "Linking Drivers and Outcomes of Innovation in IT Firms: The Role of Partnerships," Information Systems Frontiers, Springer, vol. 23(6), pages 1593-1607, December.
    9. Keefer, Philip & Vlaicu, Razvan, 2024. "Employee trust and performance constraints in public sector organizations," European Journal of Political Economy, Elsevier, vol. 81(C).
    10. Jose Benitez & Laura Ruiz & Ana Castillo & Javier Llorens, 2020. "How corporate social responsibility activities influence employer reputation: The role of social media capability," Post-Print hal-02462583, HAL.
    11. Tamilina, Larysa & Tamilina, Natalya, 2019. "Social Trust Formation in the Workplace: Applying the Job Strain Model to Explain Variations in Social Trust Levels among Employed Individuals," MPRA Paper 93559, University Library of Munich, Germany.
    12. Jamshed Ali & Rab Nawaz Lodhi & Muhammad Irfan & Muhammad Shahid Tufail, 2022. "Effects of Brand Attributes on Word of Mouth: Mediating Role of Brand Trust and Brand Love," Journal of Policy Research (JPR), Research Foundation for Humanity (RFH), vol. 8(4), pages 213-226, December.
    13. Tsai, Pei-Hsuan & Kao, Ya-Ling & Kuo, Szu-Yu, 2023. "Exploring the critical factors influencing the outlying island talent recruitment and selection evaluation model: Empirical evidence from Penghu, Taiwan," Evaluation and Program Planning, Elsevier, vol. 99(C).
    14. Boadi, Evans Asante & He, Zheng & Antwi, Collins Opoku & Md Altab, Hossin & Bosompem, Josephine & Hinson, Robert Ebo & Atuobuah Boadi, Victoria, 2022. "Value co-creation and employee service behaviours: The moderating role of trust in employee - hotel relationship," Journal of Retailing and Consumer Services, Elsevier, vol. 66(C).
    15. Luqman, Adeel & Talwar, Shalini & Masood, Ayesha & Dhir, Amandeep, 2021. "Does enterprise social media use promote employee creativity and well-being?," Journal of Business Research, Elsevier, vol. 131(C), pages 40-54.
    16. Liang Liang & Guyang Tian & Xue Zhang & Yezhuang Tian, 2020. "Help Comes from Understanding: The Positive Effect of Communication Visibility on Employee Helping Behavior," IJERPH, MDPI, vol. 17(14), pages 1-13, July.
    17. Isham, Amy & Mair, Simon & Jackson, Tim, 2021. "Worker wellbeing and productivity in advanced economies: Re-examining the link," Ecological Economics, Elsevier, vol. 184(C).
    18. Lev S. Mazelis & Kirill I. Lavrenyuk & Gleb V. Grenkin, 2023. "Analysis of the Relation Between Expectation of Employees from Corporate Environment and their Burnout," Journal of Applied Economic Research, Graduate School of Economics and Management, Ural Federal University, vol. 22(4), pages 1034-1055.
    19. BAKANAUSKIENĖ Irena & ZAGURSKYTĖ Gustė, 2022. "Different Generations’ Expectations of Happiness at Work: The Case of Lithuania," Management of Organizations: Systematic Research, Sciendo, vol. 88(1), pages 17-30, December.
    20. Nur Mubin & Retno Purwani Setyaningrum & Fitri Rezeki, 2022. "Revealing the role of job involvement and employee loyalty as mediation variables: The effect of servant leadership on employee performance in plastic packaging company for bottled drinking water in t," International Journal of Business Ecosystem & Strategy (2687-2293), Bussecon International Academy, vol. 4(3), pages 23-36, July.

    More about this item

    Keywords

    competency; key performance indicator; burnout process; well-being program; multiple piecewise constant regression; fuzzy set approach.;
    All these keywords.

    JEL classification:

    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:aiy:jnjaer:v:23:y:2024:i:1:p:227-250. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Natalia Starodubets (email available below). General contact details of provider: https://edirc.repec.org/data/seurfru.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.