IDEAS home Printed from https://ideas.repec.org/a/aes/amfeco/v27y2025i70p1152.html

The Role of Managerial Support in Influencing the Attitudes of Highly Educated Millennials in Serbia

Author

Listed:
  • Dimitrije Gasic

    (University of Novi Sad, Subotica, Serbia)

  • Vladimir Dzenopoljac

    (Zayed University, Dubai, UAE)

  • Mladen Cudanov

    (University of Belgrade, Serbia)

  • Jozsef Poor

    (Hungarian Agriculture and Life Sciences University (MATE), Godollo, Hungary)

  • Nemanja Berber

    (University of Novi Sad, Subotica, Serbia)

Abstract

This study explores the influence of managerial support on the attitudes of highly educated (BSc, MSc, and PhD) millennials in Serbia, focusing on job satisfaction, turnover intention, and job stress. Understanding this relationship is crucial for enhancing employee retention and organisational efficiency given the evolving workplace dynamics. Managerial support, encompassing emotional, instrumental, and informational assistance, is hypothesised to positively impact job satisfaction while reducing turnover intention and job stress. Data were collected through an online survey from 367 respondents in two waves (the first wave in January 2024 and the second in July 2024) and analysed using partial least squares structural equation modeling. The findings confirm that managerial support significantly enhances job satisfaction and mitigates turnover intention and job stress, aligning with existing literature. This research provides empirical evidence on the direct effects of managerial support in Serbia, offering valuable insights for organisations aiming to improve employee well-being and optimise leadership strategies. By emphasising the role of managerial support, the study highlights its significance in fostering a healthier work environment, increasing employee engagement, and enhancing overall organisational sustainability.

Suggested Citation

  • Dimitrije Gasic & Vladimir Dzenopoljac & Mladen Cudanov & Jozsef Poor & Nemanja Berber, 2025. "The Role of Managerial Support in Influencing the Attitudes of Highly Educated Millennials in Serbia," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 27(70), pages 1152-1152, August.
    • Handle: RePEc:aes:amfeco:v:27:y:2025:i:70:p:1152
    as

    Download full text from publisher

    File URL: http://www.amfiteatrueconomic.ro/temp/Article_3463.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Reeta Raina, 2022. "Moving Crisis to Opportunities: A Corporate Perspective on the Impact of Compassionate Empathic Behaviour on the Well-Being of Employees," International Journal of Global Business and Competitiveness, Springer, vol. 17(2), pages 239-255, December.
    2. Chatterjee, Sheshadri & Chaudhuri, Ranjan & Vrontis, Demetris, 2022. "Does remote work flexibility enhance organization performance? Moderating role of organization policy and top management support," Journal of Business Research, Elsevier, vol. 139(C), pages 1501-1512.
    3. Aliya Alam & Muhammad Asim, 2019. "Relationship Between Job Satisfaction And Turnover Intention," International Journal of Human Resource Studies, Macrothink Institute, vol. 9(2), pages 163-194, December.
    4. Gordon W. Cheung & Helena D. Cooper‑Thomas & Rebecca S. Lau & Linda C. Wang, 2024. "Correction to: Reporting reliability, convergent and discriminant validity with structural equation modeling: A review and best-practice recommendations," Asia Pacific Journal of Management, Springer, vol. 41(2), pages 785-787, June.
    5. Vasile Dinu, 2024. "Innovative Application of Artificial Intelligence in Business Impacting Socio-Economic Progress," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 26(66), pages 398-398, Aprilie.
    6. Hair, Joe F. & Howard, Matt C. & Nitzl, Christian, 2020. "Assessing measurement model quality in PLS-SEM using confirmatory composite analysis," Journal of Business Research, Elsevier, vol. 109(C), pages 101-110.
    7. Gordon W. Cheung & Helena D. Cooper-Thomas & Rebecca S. Lau & Linda C. Wang, 2024. "Reporting reliability, convergent and discriminant validity with structural equation modeling: A review and best-practice recommendations," Asia Pacific Journal of Management, Springer, vol. 41(2), pages 745-783, June.
    8. Sousa-Poza, Alfonso & Sousa-Poza, Andres A., 2000. "Well-being at work: a cross-national analysis of the levels and determinants of job satisfaction," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 29(6), pages 517-538, November.
    9. Jina Kim & Hye-Sun Jung, 2022. "The Effect of Employee Competency and Organizational Culture on Employees’ Perceived Stress for Better Workplace," IJERPH, MDPI, vol. 19(8), pages 1-22, April.
    10. Mehmet Civelek & Vladimír Krajèík & Vendula Fialova, 2023. "The impacts of innovative and competitive abilities of SMEs on their different financial risk concerns: System approach," Oeconomia Copernicana, Institute of Economic Research, vol. 14(1), pages 327-354, March.
    11. Brixiova, Zuzana & Li, Wenli & Yousef, Tarik, 2009. "Skill shortages and labor market outcomes in Central Europe," Economic Systems, Elsevier, vol. 33(1), pages 45-59, March.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Jing A. Zhang & Conor O’Kane & Denis Griffin, 2025. "What drives micro-entrepreneurs’ value-oriented innovative behavior in microfinance: an entrepreneurial resourcefulness perspective," Small Business Economics, Springer, vol. 65(3), pages 2033-2062, October.
    2. Bing Fu & Suhaiza Zailani, 2025. "Factors Influencing Circular Carbon Economy Readiness Among Heavy Industries in China," Sustainability, MDPI, vol. 17(3), pages 1-30, January.
    3. José Díaz-Montenegro & Raúl Minchala-Santander & Marco Faytong-Haro, 2025. "Risk Perception and Management Strategies Among Ecuadorian Cocoa Farmers: A Comprehensive Analysis of Attitudes and Decisions," Agriculture, MDPI, vol. 15(8), pages 1-25, April.
    4. Tahani Ali Hakami, 2025. "Enhancing internal audit efficiency in Saudi Arabian SMEs: the impact of cloud adoption determinants," SN Business & Economics, Springer, vol. 5(12), pages 1-32, December.
    5. Marjan Kamyabi & Hale Özgit & Japheth Nuhu Ahmed, 2025. "Sustaining Digital Marketing Strategies to Enhance Customer Engagement and Brand Promotion: Position as a Moderator," Sustainability, MDPI, vol. 17(7), pages 1-17, April.
    6. Zhaoyang Xin & Jingyue Zhang, 2025. "Too little time to care for my loved ones: time poverty for quality of care and the moderating role of community social capital among family caregivers," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 12(1), pages 1-11, December.
    7. Lorena Bašan & Ivan Butković & Kristina Črnjar, 2025. "Empowering Gen Z for Engaging in Sustainable Tourism: A ZRETP Model Approach," Sustainability, MDPI, vol. 17(18), pages 1-26, September.
    8. Ritu Yadav & Chand Prakash & Pankaj Jain & Anshul Arora, 2026. "From revenue streams to reputation: the role of sustainable revenue diversification in shaping sustainable brand image across selected product categories," Journal of Revenue and Pricing Management, Palgrave Macmillan, vol. 25(1), pages 109-120, February.
    9. Ifeanyi Mbukanma & Vikela Liso Sithole & Yiseyon Sunday Hosu, 2025. "Exploring the Factors Enhancing Marketability of Coastal Agricultural Products in Rural South Africa," Economies, MDPI, vol. 13(5), pages 1-16, May.
    10. Thomas Sifuna Mayende & Abaasi Ibrahim Musenze & Kaziba Abdul Mpaata & Gideon Nkurunziza, 2026. "Unpacking the role of job satisfaction in the psychological capital-work engagement link: evidence from ugandan public universities," SN Business & Economics, Springer, vol. 6(1), pages 1-35, January.
    11. repec:osf:socarx:69cdm_v1 is not listed on IDEAS
    12. Henry Inegbedion & Chinenye-Sylvia Okoye-uzu, 2024. "Tax audit on tax revenue of SMEs in Nigeria," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 11(1), pages 1-10, December.
    13. Paweł Kuśmierczyk & Radosław Kurach & Marek Kośny, 2025. "Measuring risk attitude: the results of the combined experimental and survey research," DECISION: Official Journal of the Indian Institute of Management Calcutta, Springer;Indian Institute of Management Calcutta, vol. 52(3), pages 333-354, September.
    14. Manuela Silva & Rosa Isabel Rodrigues, 2025. "Training and Job Satisfaction in Portugal’s Public Sector: A Sequential Mediation Model Based on Competency Acquisition, Performance Appraisal, and Career Progression," Administrative Sciences, MDPI, vol. 15(5), pages 1-17, May.
    15. Hasanburak Yucel & Murat Ergün & Gozde Bakioglu, 2025. "Will Conventional Public Transport Users Adopt Autonomous Public Transport? A Model Integrating UTAUT Model and Satisfaction–Loyalty Model," Sustainability, MDPI, vol. 17(20), pages 1-31, October.
    16. Waleed Mansi Alshammari & Dhakir Abbas Ali, 2024. "Strategic Flexibility and Employee Creativity: A Moderating Role of Leader’s Education," Journal of Economics and Behavioral Studies, AMH International, vol. 16(3), pages 40-52.
    17. Hilmi Birinci & Ismet Esenyel & Hayford Asare Obeng, 2025. "Sustainable Destination Management in Luxury Tourism: Balancing Economic Development and Environmental Responsibility," Sustainability, MDPI, vol. 17(15), pages 1-35, July.
    18. repec:bjf:journl:v:10:y:2025:i:10:p:1424-1434 is not listed on IDEAS
    19. Choi, Junho, 2026. "Technology–user–environment framework for assessing smart city technology adoption: Insights from Sejong National Pilot Smart City," Technological Forecasting and Social Change, Elsevier, vol. 222(C).
    20. Nisit Sittiasa & Aunchistha Poo-Udom, 2025. "An Integrated Model for Sustainable Customer Loyalty: Drivers in Thailand’s High-End Home-Building Industry," Sustainability, MDPI, vol. 17(20), pages 1-23, October.
    21. Carol-Anne Gauthier & Tyler Pacheco & Élisabeth Proteau & Émilie Auger & Simon Coulombe, 2025. "Self-Management at Work’s Moderating Effect on the Relations Between Psychosocial Work Factors and Well-Being," IJERPH, MDPI, vol. 22(7), pages 1-25, July.
    22. Suchart Tripopsakul, 2024. "The Moderating Roles of Environmental Awareness and Product Knowledge on the Impact of Marketing Mix Elements on Purchase Intention," International Review of Management and Marketing, Econjournals, vol. 14(6), pages 61-69, October.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;
    ;
    ;
    ;

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management
    • J28 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Safety; Job Satisfaction; Related Public Policy
    • J63 - Labor and Demographic Economics - - Mobility, Unemployment, Vacancies, and Immigrant Workers - - - Turnover; Vacancies; Layoffs
    • D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:aes:amfeco:v:27:y:2025:i:70:p:1152. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Valentin Dumitru (email available below). General contact details of provider: https://edirc.repec.org/data/aseeero.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.