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Trust in the New Economy

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Author Info
Avner Ben-Ner ()
Louis Putterman ()

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Abstract

What do trust and the economy have to do with each other? In a world of perfect and symmetric information, where all related economic actions are simultaneous and occur in one place, the economy runs in the familiar fashion of the perfectly competitive market. In such a world, trust among economic actors is not needed. But in the real- and the virtual- world, there are some elements of many transactions that neither party can observe while the transaction is taking place, and other elements that are observed by only one party. Often one party's action precedes that of the other, but the first action is predicated on the execution of the latter. A buyer, e.g., pays with the expectation of subsequent delivery of a product with certain attributes. Or the buyer pays for a product or a service the quality of which she can judge only later. While some issues associated with asymmetric information and the absence of simultaneity between related actions have been examined extensively in the literature in the context of agency theory and other areas of economics, other issues have received less attention. Many transactions in the new economy, for instance, entail the transmittal of information (credit card details, address, etc.) that may be used against the wishes and interests of the person supplying it. How important to the consumer is protection from such abuses, and how can it be made affordable?

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Paper provided by Industrial Relations Center, University of Minnesota (Twin Cities Campus) in its series Working Papers with number 1102.

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Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
  1. Ernst Fehr & Simon Gaechter, . "Fairness and Retaliation: The Economics of Reciprocitys," IEW - Working Papers iewwp040, Institute for Empirical Research in Economics - IEW. [Downloadable!]
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  2. Hoffman, Elizabeth & McCabe, Kevin A & Smith, Vernon L, 1998. "Behavioral Foundations of Reciprocity: Experimental Economics and Evolutionary Psychology," Economic Inquiry, Oxford University Press, vol. 36(3), pages 335-52, July.
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  4. Joel Sobel, 2002. "Can We Trust Social Capital?," Journal of Economic Literature, American Economic Association, vol. 40(1), pages 139-154, March. [Downloadable!] (restricted)
  5. Steven Tadelis, 1999. "What's in a Name? Reputation as a Tradeable Asset," American Economic Review, American Economic Association, vol. 89(3), pages 548-563, June. [Downloadable!] (restricted)
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  6. Ben-Ner, Avner & Putterman, Louis, 2000. "On some implications of evolutionary psychology for the study of preferences and institutions," Journal of Economic Behavior & Organization, Elsevier, vol. 43(1), pages 91-99, September. [Downloadable!] (restricted)
  7. Avner Ben-Ner & Famin Kong & Louis Putterman, . "Share and Share Alike? Intelligence, Socialization, Personality, and Gender-Pairing as Determinants of Giving," Working Papers 1002, Industrial Relations Center, University of Minnesota (Twin Cities Campus). [Downloadable!]
  8. Eckel, Catherine C. & Grossman, Philip J., 1996. "Altruism in Anonymous Dictator Games," Games and Economic Behavior, Elsevier, vol. 16(2), pages 181-191, October. [Downloadable!] (restricted)
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  11. Charles F. Manski, 2000. "Economic Analysis of Social Interactions," Journal of Economic Perspectives, American Economic Association, vol. 14(3), pages 115-136, Summer. [Downloadable!] (restricted)
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  12. A. Ben-Ner & Louis Putterman, 1997. "Values and Institutions in Economic Analysis," Working Papers 97-4, Brown University, Department of Economics.
  13. Williamson, Oliver E, 1993. "Calculativeness, Trust, and Economic Organization," Journal of Law & Economics, University of Chicago Press, vol. 36(1), pages 453-86, April.
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  15. Jeannette Brosig & Axel Ockenfels & Joachim Weimann, 2002. "The Effect of Communication Media on Cooperation," Papers on Strategic Interaction 2002-17, Max Planck Institute of Economics, Strategic Interaction Group. [Downloadable!]
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  16. Hoffman, Elizabeth & McCabe, Kevin & Smith, Vernon L, 1996. "Social Distance and Other-Regarding Behavior in Dictator Games," American Economic Review, American Economic Association, vol. 86(3), pages 653-60, June. [Downloadable!] (restricted)
  17. Ben-Ner, Avner & Putterman, Louis & Kong, Fanmin & Magan, Dan, 2004. "Reciprocity in a two-part dictator game," Journal of Economic Behavior & Organization, Elsevier, vol. 53(3), pages 333-352, March. [Downloadable!] (restricted)
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  18. Rachel Croson & Nancy Buchan, 1999. "Gender and Culture: International Experimental Evidence from Trust Games," American Economic Review, American Economic Association, vol. 89(2), pages 386-391, May. [Downloadable!] (restricted)
  19. Eckel, Catherine C & Grossman, Philip J, 2001. "Chivalry and Solidarity in Ultimatum Games," Economic Inquiry, Oxford University Press, vol. 39(2), pages 171-88, April.
  20. Greif, Avner, 1994. "Cultural Beliefs and the Organization of Society: A Historical and Theoretical Reflection on Collectivist and Individualist Societies," Journal of Political Economy, University of Chicago Press, vol. 102(5), pages 912-50, October. [Downloadable!] (restricted)
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  1. Sergio Roman, 2007. "The Ethics of Online Retailing: A Scale Development and Validation from the Consumers’ Perspective," Journal of Business Ethics, Springer, vol. 72(2), pages 131-148, May. [Downloadable!] (restricted)
  2. Sergio Román & Pedro Cuestas, 2008. "The Perceptions of Consumers Regarding Online Retailers’ Ethics and Their Relationship with Consumers’ General Internet Expertise and Word of Mouth: A Preliminary Analysis," Journal of Business Ethics, Springer, vol. 83(4), pages 641-656, December. [Downloadable!] (restricted)
  3. Derek C. Jones & Takao Kato, 2007. "The Impact of Teams on Output, Quality and Downtime: An Empirical Analysis Using Individual Panel Data," IZA Discussion Papers 2917, Institute for the Study of Labor (IZA). [Downloadable!]
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