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Organizational Redesign, Information Technologies and Workplace Productivity

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Author Info
Benoit Dostie (HEC Montreal)
Rajshri Jayaraman (ESMT European School of Management and Technology)

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Abstract

Using a large longitudinal, nationally representative workplace-level dataset, we explore the productivity gains associated with computer use and organizational redesign. The empirical strategy involves the estimation of a production function, augmented to account for technology use and organizational design, correcting for unobserved heterogeneity. We find large returns associated with computer use. We also find that computer use and organizational redesign may be complements or substitutes in production, and that the productivity gains associated with organizational redesign are industry-specific.

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File URL: http://www.esmt.org/sixcms/detail.php?id=200670
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File Function: First version, 2008
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Publisher Info
Paper provided by ESMT European School of Management and Technology in its series ESMT Research Working Papers with number ESMT-08-007.

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Length: 48 pages
Date of creation: 06 Oct 2008
Date of revision:
Handle: RePEc:esm:wpaper:esmt-08-007

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Related research
Keywords: organizational capital; IT; computers; workplace productivity; matched employer-employee data;

Other versions of this item:

Find related papers by JEL classification:
D20 - Microeconomics - - Production and Organizations - - - General
L20 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - General
M54 - Business Administration and Business Economics; Marketing; Accounting - - Personnel Economics - - - Labor Management
O33 - Economic Development, Technological Change, and Growth - - Technological Change - - - Technological Change: Choices and Consequences; Diffusion Processes

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References listed on IDEAS
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    Other versions:
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    Other versions:
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    Other versions:
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