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Organizational redesign, information technologies and workplace productivity

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  • Benoit Dostie

    (HEC Montreal)

  • Rajshri Jayaraman

    (ESMT European School of Management and Technology)

Abstract

Using a large longitudinal, nationally representative workplace-level dataset, we explore the productivity gains associated with computer use and organizational redesign. The empirical strategy involves the estimation of a production function, augmented to account for technology use and organizational design, correcting for unobserved heterogeneity. We find large returns associated with computer use. We also find that computer use and organizational redesign may be complements or substitutes in production, and that the productivity gains associated with organizational redesign are industry-specific.

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File URL: http://static.esmt.org/publications/workingpapers/ESMT-08-007.pdf
File Function: First version, 2008
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Bibliographic Info

Paper provided by ESMT European School of Management and Technology in its series ESMT Research Working Papers with number ESMT-08-007.

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Length: 48 pages
Date of creation: 06 Oct 2008
Date of revision:
Publication status: Published in B.E. Journal of Economic Analysis & Policy 12(1): 1–39.
Handle: RePEc:esm:wpaper:esmt-08-007

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Keywords: organizational capital; IT; computers; workplace productivity; matched employer-employee data;

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