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Information Technology, Organization, and Productivity in the Public Sector: Evidence from Police Departments

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  • Luis Garicano
  • Paul Heaton

Abstract

We examine the relationship between information technology (IT), productivity, and organization using a new panel data set of police departments that covers 1987-2003. When considered alone, increases in IT are not associated with reductions in crime rates, increases in clearance rates, or other productivity measures, and computing technology that increases reported crime actually generates the appearance of lower productivity. These results persist across various samples, specifications, and IT measures. IT investments are, however, linked to improved productivity when they are complemented with particular organizational and management practices, such as those associated with the Compstat program. (c) 2010 by The University of Chicago. All rights reserved..

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Bibliographic Info

Article provided by University of Chicago Press in its journal Journal of Labor Economics.

Volume (Year): 28 (2010)
Issue (Month): 1 (01)
Pages: 167-201

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Handle: RePEc:ucp:jlabec:v:28:y:2010:i:1:p:167-201

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Cited by:
  1. Decio Coviello & Andrea Ichino & Nicola Persico, 2010. "Don’t Spread Yourself Too Thin: The Impact of Task Juggling on Workers’ Speed of Job Completion," NBER Working Papers 16502, National Bureau of Economic Research, Inc.
  2. Rodrigo Reis Soares & Igor Viveiros, 2010. "Organization and Information in the Fight against Crime: An Evaluation of the Integration of Police Forces in the State of Minas Gerais, Brazil," Textos para discussão 582, Department of Economics PUC-Rio (Brazil).
  3. Alexander C. Lembcke, 2014. "Home Computers and Married Women's Labor Supply," CEP Discussion Papers dp1260, Centre for Economic Performance, LSE.
  4. Seri, Paolo & Zanfei, Antonello, 2013. "The co-evolution of ICT, skills and organization in public administrations: Evidence from new European country-level data," Structural Change and Economic Dynamics, Elsevier, vol. 27(C), pages 160-176.
  5. Cristian Bartolucci & Francesco Devicienti, 2012. "Better Workers Move to Better Firms: A Simple Test to Identify Sorting," Carlo Alberto Notebooks 259, Collegio Carlo Alberto.
  6. Chad Syverson, 2010. "What Determines Productivity?," NBER Working Papers 15712, National Bureau of Economic Research, Inc.
  7. Wenya Cheng & John Morrow & Kitjawat Tacharoen, 2013. "Productivity as if Space Mattered: An Application to Factor Markets Across China," CESifo Working Paper Series 4494, CESifo Group Munich.
  8. Ginger Zhe Jin & Jungmin Lee, 2013. "Inspection Technology, Detection and Compliance: Evidence from Florida Restaurant Inspections," NBER Working Papers 18939, National Bureau of Economic Research, Inc.
  9. Garicano, Luis, 2010. "Policemen, managers, lawyers: New results on complementarities between organization and information and communication technology," International Journal of Industrial Organization, Elsevier, vol. 28(4), pages 355-358, July.
  10. Leandro N. Carrera & Patrick Dunleavy & Simon Bastow, 2009. "Understanding productivity trends in UK tax collection," LSE Research Online Documents on Economics 25532, London School of Economics and Political Science, LSE Library.

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