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Information Technology, Organization, and Productivity in the Public Sector: Evidence from Police Departments

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Author Info
Luis Garicano
Paul Heaton

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Abstract

We examine how information technology (IT) contributes to organizational change, labordemand, and improved productivity in the public sector using a new panel data set of policedepartments covering 1987-2003. While IT adoption is associated with increasedadministrative and organizational complexity and use of more highly educated officers, ITitself does not appear to enhance crimefighting effectiveness. These results are robust tovarious methods for controlling for agency-level characteristics and the endogeneity of ITuse. IT investments do, however, appear to improve police productivity when complementedwith particular management practices-in this case, those associated with the Compstatprogram.

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Paper provided by Centre for Economic Performance, LSE in its series CEP Discussion Papers with number dp0826.

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Date of creation: Oct 2007
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Handle: RePEc:cep:cepdps:dp0826

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Web page: http://cep.lse.ac.uk/_new/publications/series.asp?prog=CEP

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Related research
Keywords: information technology; management practices; skills; productivity; police;

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Find related papers by JEL classification:
L23 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Organization of Production
M5 - Business Administration and Business Economics; Marketing; Accounting - - Personnel Economics
O33 - Economic Development, Technological Change, and Growth - - Technological Change - - - Technological Change: Choices and Consequences; Diffusion Processes
K42 - Law and Economics - - Legal Procedure, the Legal System, and Illegal Behavior - - - Illegal Behavior and the Enforcement of Law

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    Other versions:
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    Other versions:
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    Other versions:
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    Other versions:
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