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Kristof Coussement

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This is information that was supplied by Kristof Coussement in registering through RePEc. If you are Kristof Coussement , you may change this information at the RePEc Author Service. Or if you are not registered and would like to be listed as well, register at the RePEc Author Service. When you register or update your RePEc registration, you may identify the papers and articles you have authored.

Personal Details

First Name: Kristof
Middle Name:
Last Name: Coussement
Suffix:

RePEc Short-ID: pco265

Email:
Homepage: http://www.kristofcoussement.com
Postal Address: 3 Rue de la Digue F-59000 Lille France
Phone:

Affiliation

IÉSEG School of Management
Université Catholique de Lille
Location: Lille, France
Homepage: http://www.ieseg.fr/
Email:
Phone: +33/320545892
Fax: +33/320574855
Postal: 3, rue de la Digue, FR-59000 Lille
Handle: RePEc:edi:iesegfr (more details at EDIRC)

Works

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Working papers

  1. K. W. De Bock & K. Coussement & D. Van Den Poel & -, 2009. "Ensemble classification based on generalized additive models," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 09/625, Ghent University, Faculty of Economics and Business Administration.
  2. K. Coussement & D. F. Benoit & D. Van Den Poel, 2009. "Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 09/603, Ghent University, Faculty of Economics and Business Administration.
  3. K. Coussement & D. Van Den Poel, 2008. "Improving Customer Attrition Prediction by Integrating Emotions from Client/Company Interaction Emails and Evaluating Multiple Classifiers," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 08/527, Ghent University, Faculty of Economics and Business Administration.
  4. K. Coussement & D. Van Den Poel, 2008. "Integrating the Voice of Customers through Call Center Emails into a Decision Support System for Churn Prediction," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 08/502, Ghent University, Faculty of Economics and Business Administration.
  5. K. Coussement & D. Van Den Poel, 2007. "Improving Customer Complaint Management by Automatic Email Classification Using Linguistic Style Features as Predictors," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 07/481, Ghent University, Faculty of Economics and Business Administration.
  6. K. Coussement & D. Van Den Poel, 2006. "Churn Prediction in Subscription Services: an Application of Support Vector Machines While Comparing Two Parameter-Selection Techniques," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 06/412, Ghent University, Faculty of Economics and Business Administration.

Articles

  1. Coussement, Kristof & Van den Bossche, Filip A.M. & De Bock, Koen W., 2014. "Data accuracy's impact on segmentation performance: Benchmarking RFM analysis, logistic regression, and decision trees," Journal of Business Research, Elsevier, vol. 67(1), pages 2751-2758.
  2. Coussement, Kristof & De Bock, Koen W., 2013. "Customer churn prediction in the online gambling industry: The beneficial effect of ensemble learning," Journal of Business Research, Elsevier, vol. 66(9), pages 1629-1636.
  3. Coussement, Kristof & Buckinx, Wouter, 2011. "A probability-mapping algorithm for calibrating the posterior probabilities: A direct marketing application," European Journal of Operational Research, Elsevier, vol. 214(3), pages 732-738, November.
  4. De Bock, Koen W. & Coussement, Kristof & Van den Poel, Dirk, 2010. "Ensemble classification based on generalized additive models," Computational Statistics & Data Analysis, Elsevier, vol. 54(6), pages 1535-1546, June.

NEP Fields

5 papers by this author were announced in NEP, and specifically in the following field reports (number of papers):
  1. NEP-ECM: Econometrics (1) 2010-04-17
  2. NEP-FOR: Forecasting (1) 2009-11-27
  3. NEP-ICT: Information & Communication Technologies (2) 2007-10-20 2008-04-04. Author is listed
  4. NEP-MKT: Marketing (4) 2006-11-12 2007-10-20 2008-04-04 2009-11-27. Author is listed

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