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Information about:
Kristof Coussement

Personal Details | Affiliation | Works
This is information that was supplied by Kristof Coussement in registering through RePEc. If you are Kristof Coussement , you may change this information at RePEc. Or if you are not registered and would like to be listed as well, register at RePEc. When you register or update your RePEc registration, you may identify the papers and articles you have authored.

Other registered authors

Personal Details

First Name: Kristof
Middle Name:
Last Name: Coussement
Suffix:

RePEc Short-ID: pco265

Email:
Homepage: http://www.kristofcoussement.com
Postal Address: 3 Rue de la Digue F-59000 Lille France
Phone:

Affiliation

(in no particular order)

Works

| Working papers | Access and download statistics | Citations (if any)| NEP Fields |
Download all references for this author: available formats: HTML (with abstracts), plain text (with abstracts), BibTeX, RIS (EndNote), ReDIF

Working papers

  1. K. Coussement & D. Van Den Poel, 2008. "Integrating the Voice of Customers through Call Center Emails into a Decision Support System for Churn Prediction," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 08/502, Ghent University, Faculty of Economics and Business Administration. [Downloadable!]

  2. K. Coussement & D. Van Den Poel, 2007. "Improving Customer Complaint Management by Automatic Email Classification Using Linguistic Style Features as Predictors," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 07/481, Ghent University, Faculty of Economics and Business Administration. [Downloadable!]

  3. K. Coussement & D. Van Den Poel, 2006. "Churn Prediction in Subscription Services: an Application of Support Vector Machines While Comparing Two Parameter-Selection Techniques," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 06/412, Ghent University, Faculty of Economics and Business Administration. [Downloadable!]

NEP Fields

3 papers by this author were announced in NEP, and specifically in the following field reports (number of papers):
  1. NEP-ICT: Information & Communication Technologies (2) 2007-10-20 2008-04-04 Author is listed
  2. NEP-MKT: Marketing (3) 2006-11-12 2007-10-20 2008-04-04 Author is listed
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This page was last updated on 2009-12-4.

This information is provided to you by IDEAS at the Department of Economics, College of Liberal Arts and Sciences, University of Connecticut using RePEc data on a server sponsored by the Society for Economic Dynamics.