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Content
2019, Volume 49, Issue C
2019, Volume 48, Issue C
- 1-6 Got a dollar? Locomotion orientation decreases the effect of defaults on charitable giving
by Crow, Kellie & Mathmann, Frank & Greer, Dominique
- 7-15 A study on the reciprocal relationship between user perception and retailer perception on platform-based mobile payment service
by Lee, Jiyoon & Ryu, Min Ho & Lee, Daeho
- 16-27 A “hidden†side of consumer grocery shopping choice
by Namin, Aidin & Dehdashti, Yashar
- 28-40 Consumer perceptions and purchase behavior toward imperfect fruits and vegetables in an immersive virtual reality grocery store
by Lombart, Cindy & Millan, Elena & Normand, Jean-Marie & Verhulst, Adrien & Labbé-Pinlon, Blandine & Moreau, Guillaume
- 41-49 Persuasive brand messages in social media: A mental imagery processing perspective
by Ha, Sejin & Huang, Ran & Park, Jee-Sun
- 50-59 Understanding ethical purchasing behavior: Validation of an enhanced stage model of ethical behavior
by Andersch, Henrike & Arnold, Christian & Seemann, Ann-Kathrin & Lindenmeier, Jörg
- 60-69 The effects of deviant customer-oriented behaviors on service friendship: The moderating role of co-production
by Jung, Jin Ho & Yoo, Jaewon
- 70-86 Consumer perceived value preferences for mobile marketing in China: A mixed method approach
by Huang, Lijuan & Mou, Jian & See-To, Eric W.K. & Kim, Jongki
- 87-99 Multichannel personalization: Identifying consumer preferences for product recommendations in advertisements across different media channels
by Schreiner, Timo & Rese, Alexandra & Baier, Daniel
- 100-104 Modeling customer satisfaction in online hotel booking
by Ullah, Irfan & Rukh, Gul & Zhou, Jin & Khan, Farman Ullah & Ahmed, Zeeshan
- 105-112 The effect of threshold free shipping policies on online shoppers' willingness to pay for shipping
by Huang, Wen-Hsien & Shen, George C. & Liang, Che-Ling
- 113-121 Generation Y and online fashion shopping: Orientations and profiles
by Ladhari, Riadh & Gonthier, Jessica & Lajante, Mathieu
- 122-135 Uncovering the roles of retail brand experience and brand love in the apparel industry: Non-linear structural equation modelling approach
by Nikhashemi, S.R. & Jebarajakirthy, Charles & Nusair, Khaldoon
- 136-143 The examination of virtual reality at the intersection of consumer experience, shopping journey and physical retailing
by Farah, Maya F. & Ramadan, Zahy B. & Harb, Dana H.
- 144-153 Online fashion shopping paradox: The role of customer reviews and facebook marketing
by Kawaf, Fatema & Istanbulluoglu, Doga
- 154-168 Modeling the internet of things adoption barriers in food retail supply chains
by Kamble, Sachin S. & Gunasekaran, Angappa & Parekh, Harsh & Joshi, Sudhanshu
- 169-177 A data-driven framework for predicting weather impact on high-volume low-margin retail products
by Verstraete, Gylian & Aghezzaf, El-Houssaine & Desmet, Bram
- 178-185 Service value and retention: Does gender matter?
by Darley, William K. & Luethge, Denise J.
- 186-201 Determinants of shopping mall patronage frequency in a developing economy: Evidence from Nigerian mall shoppers
by Idoko, Edwin Chukwuemeka & Ukenna, Stephen Ikechukwu & Obeta, Charles Eze
- 202-214 Communicating authenticity in packaging of Korean cosmetics
by Lee, Sean & Sung, Billy & Phau, Ian & Lim, Aaron
- 215-223 e-Loyalty among millennials: Personal characteristics and social influences
by Purani, Keyoor & Kumar, Deepak S. & Sahadev, Sunil
- 224-237 Online grocery shopping in Thailand: Consumer acceptance and usage behavior
by Driediger, Fabian & Bhatiasevi, Veera
- 238-246 Profiling shopping mall customers during hard times
by Calvo-Porral, Cristina & Lévy-Mangin, Jean-Pierre
- 247-256 The moderating effect of cultural value orientations on behavioral responses to dissatisfactory service experiences
by Schoefer, Klaus & Wäppling, Anders & Heirati, Nima & Blut, Markus
- 257-269 A quantitative performance management framework for assessing omnichannel retail supply chains
by Adivar, Burcu & Hüseyinoğlu, Işık Özge Yumurtacı & Christopher, Martin
- 270-280 Ambient scent as a mood inducer in supermarkets: The role of scent intensity and time-pressure of shoppers
by Leenders, Mark A.A.M. & Smidts, Ale & Haji, Anouar El
2019, Volume 47, Issue C
- 1-10 The effect of the interaction between tariff modulation and transparency on the customer's dissatisfaction: The case of Tunisia
by Zrelli, Imen & Demnati, Haykel & Ben Yedder, Moez
- 11-16 Vertical integration maintenance commitments
by Nie, Pu-yan & Wang, Chan & Yang, Yong-cong
- 17-31 Conceptualising and measuring consumer authenticity online
by Davis, Robert & Sheriff, Kevin & Owen, Kim
- 32-39 Online price search across desktop and mobile devices: Evidence on cyberslacking and weather effects
by Canova, Luciano & Nicolini, Marcella
- 40-48 The role of airport service quality in airport and destination choice
by Prentice, Catherine & Kadan, Mariam
- 49-56 Comparing two supermarket layouts: The effect of a middle aisle on basket size, spend, trip duration and endcap use
by Page, Bill & Trinh, Giang & Bogomolova, Svetlana
- 57-65 Getting to know you: Social media personalization as a means of enhancing brand loyalty and perceived quality
by Shanahan, Tyler & Tran, Trang P. & Taylor, Erik C.
- 66-73 Will “no-ownership†work for apparel?: Implications for apparel retailers
by Park, Hyejune & Joyner Armstrong, Cosette M.
- 74-77 Should small-scale online retailers diversify distribution channels into offline channels? Focused on the clothing and fashion industry
by Ryu, Min Ho & Cho, Yongsun & Lee, Daeho
- 78-86 Understanding affiliation to cashback programs: An emerging technique in an emerging country
by Christino, Juliana Maria Magalhães & Silva, ThaÃs Santos & Cardozo, Erico Aurélio Abreu & de Pádua Carrieri, Alexandre & de Paiva Nunes, Patricia
- 87-93 The impact of payment method on shopping behaviour among low income consumers
by Greenacre, Luke & Akbar, Skye
- 94-103 Understanding complaint channel usage in multichannel retailing
by Frasquet, Marta & Ieva, Marco & Ziliani, Cristina
- 104-115 Impacts of returns policy under supplier encroachment with risk-averse retailer
by Li, Bo & Jiang, Yushan
- 116-132 Consumers’ attitude and adoption of location-based coupons: The case of the retail fast food sector
by Souiden, Nizar & Chaouali, Walid & Baccouche, Mona
- 133-139 Amazon's approach to consumers’ usage of the Dash button and its effect on purchase decision involvement in the U.S. market
by Ramadan, Zahy B. & Farah, Maya F. & Kassab, Danielle
- 140-149 Examining the role of anxiety and social influence in multi-benefits of mobile payment service
by Park, JungKun & Ahn, Jiseon & Thavisay, Toulany & Ren, Tianbao
- 150-156 Clicking the boredom away – Exploring impulse fashion buying behavior online
by Sundström, Malin & Hjelm-Lidholm, Sara & Radon, Anita
- 157-165 Consumer responses to planned obsolescence
by Kuppelwieser, Volker G. & Klaus, Phil & Manthiou, Aikaterini & Boujena, Othman
- 166-176 Competent or threatening? When looking like a “salesperson†is disadvantageous
by Arndt, Aaron D. & Evans, Kenneth R. & Zahedi, Ziniya & Khan, Emmyrose
- 177-183 Mirror, mirror, on the menu: Visual reminders of overweight stimulate healthier meal choices
by Otterbring, Tobias & Shams, Poja
- 184-194 A business application of RTLS technology in Intelligent Retail Environment: Defining the shopper's preferred path and its segmentation
by Ferracuti, N. & Norscini, C. & Frontoni, E. & Gabellini, P. & Paolanti, M. & Placidi, V.
- 195-205 What are the triggers of Asian visitor satisfaction and loyalty in the Korean heritage site?
by Olya, Hossein G.T. & Lee, Choong-Ki & Lee, Yong-Ki & Reisinger, Yvette
- 206-214 Can two negatives make a positive? Social exclusion prevents carryover effects from deceptive advertising
by Aghakhani, Hamed & Main, Kelley J.
- 215-221 Corporate social responsibility as a determinant of corporate reputation in the airline industry
by Park, Eunil
- 222-228 Dining alone or together? The effect of group size on the service customer experience
by Clauzel, Amélie & Guichard, Nathalie & Riché, Caroline
- 229-240 Consumer preferences for beer attributes in Germany: A conjoint and latent class approach
by Meyerding, Stephan G.H. & Bauchrowitz, Alexander & Lehberger, Mira
- 241-250 Developing in-store brand strategies and relational expression through sales promotions
by Mussol, Sarah & Aurier, Philippe & de Lanauze, Gilles Séré
- 251-264 Psychological mechanisms of brand love and information technology identity in virtual retail environments
by Huang, Tseng-Lung
- 265-271 Using the Eyberg Child Behaviour Inventory to investigate Pester Power
by Page, Bill & Sharp, Anne & Lockshin, Larry & Sorensen, Herb
- 272-281 Unfolding the characteristics of incentivized online reviews
by Costa, Ana & Guerreiro, João & Moro, Sérgio & Henriques, Roberto
- 282-292 Online customers’ habit-inertia nexus as a conditional effect of mobile-service experience: A moderated-mediation and moderated serial-mediation investigation of mobile-service use resistance
by Nel, Jacques & Boshoff, Christo
- 293-306 What drives consumers to certain retailers for organic food purchase: The role of fit for consumers’ retail store preference
by Hwang, Jiyoung & Chung, Jae-Eun
- 307-321 Social commerce as social networking
by Doha, Ahmed & Elnahla, Nada & McShane, Lindsay
- 322-330 The influence of tourism experience and well-being on place attachment
by Vada, Sera & Prentice, Catherine & Hsiao, Aaron
- 331-338 Let me entertain you – Increasing overall store satisfaction through digital signage in retail waiting areas
by Garaus, Marion & Wagner, Udo
- 339-347 The influence of identity-driven customer engagement on purchase intention
by Prentice, Catherine & Han, Xiao Yun & Hua, Lian-Lian & Hu, Lin
- 348-360 Are customers still with us? The influence of optimum stimulation level and IT-specific traits on mobile banking discontinuous usage intentions
by Avornyo, Philip & Fang, Jiaming & Antwi, Collins Opoku & Aboagye, Michael Osei & Boadi, Evans Asante
- 361-369 Do enriched digital catalogues offer compelling experiences, beyond websites? A comparative analysis through the IKEA case
by Garnier, Marion & Poncin, Ingrid
- 370-374 The role of satisfaction on customer reuse to airline services: An application of Big Data approaches
by Park, Eunil
- 375-381 Multiple subscriptions to mobile networks and consumer satisfaction
by Mvele, Sigismond Hervey & Mengue, Larissa Ango & Ekome Ekane, Guy Christol
2019, Volume 46, Issue C
- 1-10 How uncivil customers corrode the relationship between frontline employees and retailers
by Gaucher, Benoît & Chebat, Jean-Charles
- 11-20 Is less more or a bore? Package design simplicity and brand perception: an application to Champagne
by Favier, Manon & Celhay, Franck & Pantin-Sohier, Gaëlle
- 21-32 Determinants of customers' intentions to use hedonic networks: The case of Instagram
by Nedra, Bahri-Ammari & Hadhri, Walid & Mezrani, Mariem
- 33-44 Consumer motivation and luxury consumption: Testing moderating effects
by Shao, Wei & Grace, Debra & Ross, Mitchell
- 45-50 Evaluation of collaborative consumption of food delivery services through web mining techniques
by Correa, Juan C. & Garzón, Wilmer & Brooker, Phillip & Sakarkar, Gopal & Carranza, Steven A. & Yunado, Leidy & Rincón, Alejandro
- 51-57 Online consumer learning as a tool for improving product appropriation
by Steils, Nadia & Crié, Dominique & Decrop, Alain
- 58-69 Social media marketing: Comparative effect of advertisement sources
by Shareef, Mahmud Akhter & Mukerji, Bhasker & Dwivedi, Yogesh K. & Rana, Nripendra P. & Islam, Rubina
- 70-78 The influence of product and personal attributes on organic food marketing
by Prentice, Catherine & Chen, Jue & Wang, Xuequn
- 79-86 A penny saved is a penny earned? Differences in male and female savings and consumption tradeoffs on online retail platforms
by Li, Meng & Patel, Pankaj C. & Wolfe, Marcus T.
- 87-94 Away from home: How young Chinese consumers travel with global brands?
by Cappellini, Benedetta & Hosany, Sameer & Yen, Dorothy A. & Yu, Qionglei
- 95-102 The impact of different price promotions on customer retention
by Kim, Jungkeun
- 103-111 Estimating the value of passing trade from pedestrian density
by Graham, Charles & Khan, Kamran & Ilyas, Muhammad
- 112-120 An integrated model for predicting consumer's intention to write online reviews
by Dixit, Saumya & Jyoti Badgaiyan, Anant & Khare, Arpita
- 121-129 Exploring the incidence and antecedents of buying an FMCG brand and UPC for the first time
by Bogomolova, Svetlana & Anesbury, Zachary & Lockshin, Larry & Kapulski, Natasha & Bogomolov, Tim
- 133-138 How do materialists choose prominent brands in emerging markets?
by Siahtiri, Vida & Lee, Wai Jin (Thomas)
- 139-148 The determinants of foreign product preference amongst elite consumers in an emerging market
by Rodrigo, Padmali & Khan, Hina & Ekinci, Yuksel
- 149-162 Feel the VIBE: Examining value-in-the-brand-page-experience and its impact on satisfaction and customer engagement behaviours in mobile social media
by Carlson, Jamie & Rahman, Mohammad M. & Taylor, Alexander & Voola, Ranjit
- 163-172 Brand prominence and social status in luxury consumption: A comparison of emerging and mature markets
by Pino, Giovanni & Amatulli, Cesare & Peluso, Alessandro M. & Nataraajan, Rajan & Guido, Gianluigi
- 173-178 Status consumption in newly emerging countries: The influence of personality traits and the mediating role of motivation to consume conspicuously
by Nabi, Nazia & O’Cass, Aron & Siahtiri, Vida
2018, Volume 45, Issue C
- 1-11 Community in context: Comparing brand communities and retail store communities
by Peters, Cara & Bodkin, Charles D.
- 12-20 We’ve shopped before: Exploring instructions as an influence on mystery shopper reporting
by Porter, Michael C. & Heyman, James E.
- 21-32 Exploring reviews and review sequences on e-commerce platform: A study of helpful reviews on Amazon.in
by Kaushik, Kapil & Mishra, Rajhans & Rana, Nripendra P. & Dwivedi, Yogesh K.
- 33-41 Identifying the geography of online shopping adoption in Belgium
by Beckers, Joris & Cárdenas, Ivan & Verhetsel, Ann
- 42-51 Social influence on innovation resistance in internet banking services
by Matsuo, Makoto & Minami, Chieko & Matsuyama, Takuya
- 52-63 Mobile wallet inhibitors: Developing a comprehensive theory using an integrated model
by Sharma, Sujeet Kumar & Mangla, Sachin Kumar & Luthra, Sunil & Al-Salti, Zahran
- 64-73 Brand community relationships transitioning into brand relationships: Mediating and moderating mechanisms
by Kumar, Jitender & Nayak, Jogendra Kumar
- 74-80 Effects of online review positiveness and review score inconsistency on sales: A comparison by product involvement
by Eslami, Seyed Pouyan & Ghasemaghaei, Maryam
- 81-91 Information technology use in retail chains: Impact on the standardisation of pricing and promotion strategies and performance
by Morimura, Fumikazu & Sakagawa, Yuji
- 92-102 The importance of customer citizenship behaviour in the modern retail environment: Introducing and testing a social exchange model
by Tonder, Estelle van & Saunders, Stephen Graham & Lisita, Inonge Theresa & de Beer, Leon Tielman
- 103-110 Affect transfer from national brands to store brands in multi-brand stores
by Massara, Francesco & Scarpi, Daniele & Melara, Robert D. & Porcheddu, Daniele
- 111-119 Tests of in-store experience and socially embedded measures as predictors of retail store loyalty
by Yoon, Sungjoon & Park, Ji Eun
- 120-131 Illegitimate returns as a trigger for customers’ ethical dissonance
by Seger-Guttmann, Tali & Vilnai-Yavetz, Iris & Wang, Chen-Ya & Petruzzellis, Luca
- 132-141 Influences of ‘appscape’ on mobile app adoption and m-loyalty
by Kumar, Deepak S. & Purani, Keyoor & Viswanathan, Shyam A.
- 142-151 Experience Design Board: A tool for visualizing and designing experience-centric service delivery processes
by Lim, Chiehyeon & Kim, Kwang-Jae
- 152-162 Exploring the impact of shopper ethnicity through the path-to-purchase framework
by Jones, Robert Paul & Camp, Kerri M. & Runyan, Rodney C.
- 163-178 A new approach to segmenting multichannel shoppers in Korea and the U.S
by Park, Joonyong & Kim, Renee B.
- 179-189 Internet Channel Cannibalization and its influence on salesperson performance outcomes in an emerging economy context
by Sharma, Dheeraj & Pandey, S.K. & Chandwani, Rajesh & Pandey, Peeyush & Joseph, Rojers
- 190-197 Managing value co-creation in consumer service systems within smart retail settings
by Bassano, Clara & Piciocchi, Paolo & Spohrer, James (Jim) C. & Pietronudo, Maria Cristina
- 198-206 Transformative retail services: Elevating loyalty through customer well-being
by Troebs, Cord-Christian & Wagner, Tillmann & Heidemann, F.
- 207-220 Fluent contextual image backgrounds enhance mental imagery and evaluations of experience products
by Maier, Erik & Dost, Florian
- 221-229 Beyond the shadow of a doubt: The effect of consumer knowledge on restaurant evaluation
by Naderi, Iman & Paswan, Audhesh K. & Guzman, Francisco
- 230-238 Willingness to pay more for green products: The interplay of consumer characteristics and customer participation
by Wei, Shuqin & Ang, Tyson & Jancenelle, Vivien E.
- 239-255 Social media revenge: A typology of online consumer revenge
by Obeidat, Zaid Mohammad & Xiao, Sarah Hong & Qasem, Zainah al & dweeri, Rami al & Obeidat, Ahmad
- 256-262 Sales impact of servicescape's rational stimuli: A natural experiment
by Morone, Andrea & Nemore, Francesco & Schirone, Dario Antonio
2018, Volume 44, Issue C
- 1-10 The effects of different, discrete positive emotions on electronic word-of-mouth
by Septianto, Felix & Chiew, Tung Moi
- 11-23 We ARe at home: How augmented reality reshapes mobile marketing and consumer-brand relationships
by Scholz, Joachim & Duffy, Katherine
- 24-34 Are all Chinese shoppers the same? Evidence of differences in values, decision making and shopping motivations between the Han majority and other minorities in China
by Yang, Song & Ding, Shiqing & D’Alessandro, Steven
- 35-44 Is stereotypical gender targeting effective for increasing service choice?
by Enav, Friedmann & Daphna, Brueller
- 45-53 Understanding moderating effects in increasing share-of-wallet and word-of-mouth: A case study of Lidl grocery retailer
by Shaikh, Aijaz A. & Karjaluoto, Heikki & Häkkinen, Juho
- 54-63 The more things change the more they stay the same: A replicated study of small retail firm resources
by Grimmer, Louise & Grimmer, Martin & Mortimer, Gary
- 64-70 What loyal women (and men) want: The role of gender and loyalty program characteristics in driving store loyalty
by Vilches-Montero, Sonia & Pandit, Ameet & Bravo-Olavarria, Renzo & Chao, Chih-Wei (Fred)
- 71-81 Drivers of user loyalty intention and commitment to a search engine: An exploratory study
by Sirdeshmukh, Deepak & Ahmad, Norita B. & Khan, M. Sajid & Ashill, Nicholas J.
- 82-90 Comparative advertising for goods versus services: Effects of different types of product attributes through consumer reactance and activation on consumer response
by Bambauer-Sachse, Silke & Heinzle, Priska
- 91-99 Fun and fair, and I don’t care: The role of enjoyment, fairness and subjective norms on online gambling intentions
by Konietzny, Jirka & Caruana, Albert & Cassar, Mario L.
- 100-107 Brand experience and consumers’ willingness-to-pay (WTP) a price premium: Mediating role of brand credibility and perceived uniqueness
by Dwivedi, Abhishek & Nayeem, Tahmid & Murshed, Feisal
- 108-117 Understanding multichannel shopper journey configuration: An application of goal theory
by Harris, Patricia & Dall’Olmo Riley, Francesca & Hand, Chris
- 118-126 Together always better? The impact of shopping companions and shopping motivation on adolescents' shopping experience
by Wenzel, Stefanie & Benkenstein, Martin
- 127-133 Shifting value perceptions among young urban Indian consumers: The role of need for distinctiveness and western acculturation
by Mann, Manveer & Kwon, Wi-Suk & Byun, Sang-Eun
- 134-149 The influence of audience characteristics on the effectiveness of brand placement memory
by Natarajan, Thamaraiselvan & Balasubramaniam, Senthil Arasu & Stephen, Gladys & Jublee, Daniel Inbaraj & Kasilingam, Dharun Lingam
- 150-160 Knowledge Push Curve (KPC) in retailing: Evidence from patented innovations analysis affecting retailers' competitiveness
by Pantano, Eleonora & Priporas, Constantinos-Vasilios & Stylos, Nikolaos
- 161-169 How convenient is it? Delivering online shopping convenience to enhance customer satisfaction and encourage e-WOM
by Duarte, Paulo & Costa e Silva, Susana & Ferreira, Margarida Bernardo
- 170-177 The flagship stores as sustainability communication channels for luxury fashion retailers
by Arrigo, Elisa
- 178-181 Those prices are HOT! How temperature-related visual cues anchor expectations of price and value
by Barbera, Michael & Northey, Gavin & Septianto, Felix & Spanjaard, Daniela
- 182-190 Designing retail spaces for inclusion
by Edwards, Karen & Rosenbaum, Mark S. & Brosdahl, Deborah & Hughes, Patrick
- 191-200 Aesthetic or self-expressiveness? Linking brand logo benefits, brand stereotypes and relationship quality
by Japutra, Arnold & Molinillo, Sebastian & Wang, Shasha
- 201-213 Does price sensitivity and price level influence store price image and repurchase intention in retail markets?
by Graciola, Ana Paula & De Toni, Deonir & de Lima, Vinicius Zanchet & Milan, Gabriel Sperandio
- 214-221 How service quality and outcome confidence drive pre-outcome word-of-mouth
by Ifie, Kemefasu & Simintiras, Antonis C. & Dwivedi, Yogesh & Mavridou, Vasileia
- 222-234 Emotional experiences behind the pursuit of inconspicuous luxury
by Makkar, Marian & Yap, Sheau-Fen
- 235-243 Investigating the effectiveness of retailers’ mobile applications in determining customer satisfaction and repatronage intentions? A congruency perspective
by Iyer, Pramod & Davari, Arezoo & Mukherjee, Amaradri
- 244-252 Collaborative consumption as C2C trading: Analyzing the effects of materialism and price consciousness
by Lindblom, Arto & Lindblom, Taru & Wechtler, Heidi
- 253-265 The role of psychological ownership in shoplifting prevention: An exploratory study
by Potdar, Balkrushna & Guthrie, John & Gnoth, Juergen & Garry, Tony
- 266-273 Marketing video-enabled social media as part of your e-recruitment strategy: Stop trying to be trendy
by van Esch, Patrick & Mente, Margaret
- 274-284 Understanding Chinese consumer adoption of apparel mobile commerce: An extended TAM approach
by Chi, Ting
- 285-292 Buyer-seller amount-price equilibrium for prepaid services: Implication for promotional pricing
by Sinha, Rajesh Kumar & Adhikari, Atanu
- 293-304 Customer engagement behaviors: The role of service convenience, fairness and quality
by Roy, Sanjit Kumar & Shekhar, Vaibhav & Lassar, Walfried M. & Chen, Tom
- 305-314 Faith-filled brands: The interplay of religious branding and brand engagement in the self-concept
by Liu, Richie L. & Minton, Elizabeth A.
2018, Volume 43, Issue C
- 1-9 Proximity and time in convenience store patronage: Kaïros more than chronos
by Gahinet, Marie-Christine & Cliquet, Gérard
- 10-19 Social media use by young Latin American consumers: An exploration
by Bailey, Ainsworth Anthony & Bonifield, Carolyn M. & Arias, Alejandro
- 20-29 Stock market reaction to irregular supermarket chain behaviour: An investigation in the retail sectors of Ireland and the United Kingdom
by Corbet, Shaen & McMullan, Caroline
- 30-38 Corporate association as antecedents of consumer behaviors: The dynamics of trust within and between industries
by Jung, Hyo Sun & Seo, Kyung Hwa & Lee, Soo Bum & Yoon, Hye Hyun
- 39-45 Identifying superfluous survey items
by Brosnan, Kylie & Grün, Bettina & Dolnicar, Sara
- 46-53 The proactive employee on the floor of the store and the impact on customer satisfaction
by Söderlund, Magnus
- 54-67 Consumer adoption of mobile banking services: An empirical examination of factors according to adoption stages
by Shareef, Mahmud Akhter & Baabdullah, Abdullah & Dutta, Shantanu & Kumar, Vinod & Dwivedi, Yogesh K.
- 68-76 Complaint as a persuasion attempt: Front line employees’ perceptions of complaint legitimacy
by Khantimirov, Denis & Karande, Kiran
- 77-84 The survival consequences of intellectual property for retail ventures
by Patel, Pankaj C. & Pearce, John A.
- 85-93 Inside-outside: Using eye-tracking to investigate search-choice processes in the retail environment
by Huddleston, Patricia T. & Behe, Bridget K. & Driesener, Carl & Minahan, S.
- 94-100 To what extent luxury retailing can be smart?
by Pantano, Eleonora & Passavanti, Rosanna & Priporas, Constantinos-Vasilios & Verteramo, Saverino
- 101-110 On the relationship between consumer-brand identification, brand community, and brand loyalty
by Coelho, Pedro Simões & Rita, Paulo & Santos, Zélia Raposo
- 111-118 Investigating the mediating effect of Uber's sexual harassment case on its brand: Does it matter?
by Griffith, Denni Arli & van Esch, Patrick & Trittenbach, Makayla
- 119-130 Food shoppers’ share of wallet: A small city case in a changing competitive environment
by Azeem, Muhammad Masood & Baker, Derek & Villano, Renato A. & Mounter, Stuart & Griffith, Garry
- 131-138 The role of identification in frontline employee decision-making
by Di Mascio, Rita & Fatima, Johra
- 139-148 Do ethnocentric consumers really buy local products?
by Yildiz, Hélène & Heitz-Spahn, Sandrine & Belaud, Lydie
- 149-156 Electronic word-of-mouth and the brand image: Exploring the moderating role of involvement through a consumer expectations lens
by Krishnamurthy, Anup & Kumar, S. Ramesh
- 157-169 Wearable technology: What explains continuance intention in smartwatches?
by Nascimento, Bruno & Oliveira, Tiago & Tam, Carlos
- 170-187 Impact of the link between individuals and their region on the customer-regional brand relationship
by Charton-Vachet, Florence & Lombart, Cindy
- 188-199 Providing sustainability information in shopping situations contributes to sustainable decision making: An empirical study with choice-based conjoint analyses
by Stöckigt, Gerrit & Schiebener, Johannes & Brand, Matthias
- 200-208 Assessing the sales effectiveness of differently located endcaps in a supermarket
by Tan, Pei Jie & Corsi, Armando & Cohen, Justin & Sharp, Anne & Lockshin, Larry & Caruso, William & Bogomolova, Svetlana
- 209-217 Resale pricing in franchised stores: A franchisor perspective
by Perrigot, Rozenn & Basset, Guy
- 218-225 Influence of thinking style and attribution on consumer response to online stockouts
by Ma, Ke & Chen, Tong & Zheng, Chundong
- 226-233 Linking concepts of playfulness and well-being at work in retail sector
by Alatalo, Sari & Oikarinen, Eeva-Liisa & Reiman, Arto & Tan, Teck Ming & Heikka, Eija-Liisa & Hurmelinna-Laukkanen, Pia & Muhos, Matti & Vuorela, Taina
- 234-241 Brand engagement and search for brands on social media: Comparing Generations X and Y in Portugal
by Bento, Marisa & Martinez, Luisa M. & Martinez, Luis F.
- 242-250 Who is the attached endorser? An examination of the attachment-endorsement spectrum
by Saldanha, Natalya & Mulye, Rajendra & Rahman, Kaleel
- 251-257 Fashion companies and customer satisfaction: A relation mediated by Information and Communication Technologies
by Amendola, Carlo & Calabrese, Mario & Caputo, Francesco & Fabrizio, D’Ascenzo
- 258-268 Advertisements on Facebook: Identifying the persuasive elements in the development of positive attitudes in consumers
by Shareef, Mahmud Akhter & Mukerji, Bhasker & Alryalat, Mohammad Abdallah Ali & Wright, Angela & Dwivedi, Yogesh K.
- 269-277 Exploring consumers’ skincare retail patronage
by Dai, Bo & Pelton, Lou E.
- 278-284 From “foodies†to “cherry-pickers†: A clustered-based segmentation of specialty food retail customers
by Calvo-Porral, Cristina & Lévy-Mangin, Jean-Pierre
- 285-295 Using the Evaluative Space Grid to better capture manifest ambivalence in customer satisfaction surveys
by Audrezet, Alice & Parguel, Béatrice
- 296-303 It is not always about brand: Design-driven consumers and their self-expression
by Byun, Kyung-Ah (Kay) & Jones, Robert Paul & Wooldridge, Barbara Ross
- 304-310 The role of store image, perceived quality, trust and perceived value in predicting consumers’ purchase intentions towards organic private label food
by Konuk, Faruk Anıl
- 311-324 Unveiling the features of successful eBay smartphone sellers
by Silva, Ana Teresa & Moro, Sérgio & Rita, Paulo & Cortez, Paulo
- 325-332 Consumer-based approach to customer engagement – The case of luxury brands
by Prentice, Catherine & Loureiro, Sandra Maria Correia
- 333-341 Store satisfaction and store loyalty: The moderating role of store atmosphere
by Francioni, Barbara & Savelli, Elisabetta & Cioppi, Marco
- 342-351 Technology at the dinner table: Ordering food online through mobile apps
by Kapoor, Anuj Pal & Vij, Madhu
2018, Volume 41, Issue C
- 1-10 Reversing the dependency-trust relationship in B2C services
by Fatima, Johra Kayeser & Di Mascio, Rita
- 11-19 Investigating the drivers for social commerce in social media platforms: Importance of trust, social support and the platform perceived usage
by Yahia, Imene Ben & Al-Neama, Nasser & Kerbache, Laoucine
- 20-30 Like throwing a piece of me away: How online and in-store grocery purchase channels affect consumers’ food waste
by Ilyuk, Veronika
- 31-36 From gambling exposure to adaptation: Implications for casino sustainability
by Prentice, Catherine & Zeng, Zhonglu
- 37-47 The internet dilemma: An exploratory study of luxury firms’ usage of internet-based technologies
by Baker, Jeff & Ashill, Nick & Amer, Noha & Diab, Ekram
- 48-59 Customer engagement and online reviews
by Thakur, Rakhi
- 60-69 Green purchasing behaviour: A conceptual framework and empirical investigation of Indian consumers
by Jaiswal, Deepak & Kant, Rishi
- 70-78 Curiosity motivated vacation destination choice in a reward and variety-seeking perspective
by Martenson, Rita
- 79-89 A segmentation study of cinema consumers based on values and lifestyle
by DÃaz, Asunción & Gómez, Mar & Molina, Arturo & Santos, Jesús
- 90-100 Consumer preference for national vs. private brands: The influence of brand engagement and self-concept threat
by Liu, Richie L. & Sprott, David E. & Spangenberg, Eric R. & Czellar, Sandor & Voss, Kevin E.
- 101-111 Examining the role of consumer hope in explaining the impact of perceived brand value on customer–brand relationship outcomes in an online retailing environment
by Fazal-e-Hasan, Syed Muhammad & Ahmadi, Hormoz & Mortimer, Gary & Grimmer, Martin & Kelly, Louise
- 112-120 The relationship between individual-level culture and consumer decision-making styles through consumer involvement
by Isaacson, Jeffrey Ian & Jordaan, Yolanda & van Heerden, Gené
- 121-130 Who seeks a surprise box? Predictors of consumers’ use of fashion and beauty subscription-based online services (SOS)
by Woo, Hongjoo & Ramkumar, Bharath
- 131-141 Fashion brands on retail websites: Customer performance expectancy and e-word-of-mouth
by Loureiro, Sandra M.C. & Cavallero, Luisa & Miranda, Francisco Javier
- 142-152 Customer segmentation with purchase channels and media touchpoints using single source panel data
by Nakano, Satoshi & Kondo, Fumiyo N.
- 153-160 Investigating discounting of discounts in an online context: The mediating effect of discount credibility and moderating effect of online daily deal promotions
by Carlson, Jeffrey R. & Kukar-Kinney, Monika
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