IDEAS home Printed from https://ideas.repec.org/a/eee/joreco/v51y2019icp72-82.html
   My bibliography  Save this article

Why do people share fake news? Associations between the dark side of social media use and fake news sharing behavior

Author

Listed:
  • Talwar, Shalini
  • Dhir, Amandeep
  • Kaur, Puneet
  • Zafar, Nida
  • Alrasheedy, Melfi

Abstract

The current study examines the associations of the dark side of social media use and fake news sharing behavior among social media users. A large cross-sectional data from 1022 social media users are collected to test the research model, formulated using social comparison theory, self-determination theory, rational choice theory and seminal work on psychology and communication. The study results suggest that online trust, self-disclosure, fear of missing out (FoMO), and social media fatigue are positively associated with the sharing fake news (intentionally). In contrast, social comparison has a negative association. The study findings also indicate that online trust has negative association with authenticating news before sharing. The study concludes with some implications for policy makers and marketers that could be useful in protecting society and brands from the perils of the misuse of social media and fake news.

Suggested Citation

  • Talwar, Shalini & Dhir, Amandeep & Kaur, Puneet & Zafar, Nida & Alrasheedy, Melfi, 2019. "Why do people share fake news? Associations between the dark side of social media use and fake news sharing behavior," Journal of Retailing and Consumer Services, Elsevier, vol. 51(C), pages 72-82.
  • Handle: RePEc:eee:joreco:v:51:y:2019:i:c:p:72-82
    DOI: 10.1016/j.jretconser.2019.05.026
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0969698919301407
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.jretconser.2019.05.026?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Andreas Munzel, 2016. "Assisting consumers in detecting fake reviews: The role of identity information disclosure and consensus," Post-Print hal-02423574, HAL.
    2. Munzel, Andreas, 2016. "Assisting consumers in detecting fake reviews: The role of identity information disclosure and consensus," Journal of Retailing and Consumer Services, Elsevier, vol. 32(C), pages 96-108.
    3. Hunt Allcott & Matthew Gentzkow, 2017. "Social Media and Fake News in the 2016 Election," NBER Working Papers 23089, National Bureau of Economic Research, Inc.
    4. van Zoonen, Ward & Verhoeven, Joost W.M. & Vliegenthart, Rens, 2017. "Understanding the consequences of public social media use for work," European Management Journal, Elsevier, vol. 35(5), pages 595-605.
    5. Loureiro, Sandra M.C. & Cavallero, Luisa & Miranda, Francisco Javier, 2018. "Fashion brands on retail websites: Customer performance expectancy and e-word-of-mouth," Journal of Retailing and Consumer Services, Elsevier, vol. 41(C), pages 131-141.
    6. Woodside, Arch G., 2014. "Embrace•perform•model: Complexity theory, contrarian case analysis, and multiple realities," Journal of Business Research, Elsevier, vol. 67(12), pages 2495-2503.
    7. Bessi, Alessandro, 2017. "On the statistical properties of viral misinformation in online social media," Physica A: Statistical Mechanics and its Applications, Elsevier, vol. 469(C), pages 459-470.
    8. Pappas, Ilias O. & Kourouthanassis, Panos E. & Giannakos, Michail N. & Chrissikopoulos, Vassilios, 2016. "Explaining online shopping behavior with fsQCA: The role of cognitive and affective perceptions," Journal of Business Research, Elsevier, vol. 69(2), pages 794-803.
    9. Shi-Woei Lin & Yu-Cheng Liu, 2012. "The effects of motivations, trust, and privacy concern in social networking," Service Business, Springer;Pan-Pacific Business Association, vol. 6(4), pages 411-424, December.
    10. Thara Ravindran & Alton Chua Yeow Kuan & Dion Goh Hoe Lian, 2014. "Antecedents and effects of social network fatigue," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 65(11), pages 2306-2320, November.
    11. Hunt Allcott & Matthew Gentzkow, 2017. "Social Media and Fake News in the 2016 Election," Journal of Economic Perspectives, American Economic Association, vol. 31(2), pages 211-236, Spring.
    12. Andreas Munzel, 2016. "Assisting consumers in detecting fake reviews: The role of identity information disclosure and consensus," Post-Print halshs-01522497, HAL.
    13. Kohli, Chiranjeev & Suri, Rajneesh & Kapoor, Anuj, 2015. "Will social media kill branding?," Business Horizons, Elsevier, vol. 58(1), pages 35-44.
    14. Robert M. Bond & Christopher J. Fariss & Jason J. Jones & Adam D. I. Kramer & Cameron Marlow & Jaime E. Settle & James H. Fowler, 2012. "A 61-million-person experiment in social influence and political mobilization," Nature, Nature, vol. 489(7415), pages 295-298, September.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Visentin, Marco & Pizzi, Gabriele & Pichierri, Marco, 2019. "Fake News, Real Problems for Brands: The Impact of Content Truthfulness and Source Credibility on consumers' Behavioral Intentions toward the Advertised Brands," Journal of Interactive Marketing, Elsevier, vol. 45(C), pages 99-112.
    2. Salminen, Joni & Kandpal, Chandrashekhar & Kamel, Ahmed Mohamed & Jung, Soon-gyo & Jansen, Bernard J., 2022. "Creating and detecting fake reviews of online products," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
    3. Daniel-Rareș Obadă & Dan-Cristian Dabija, 2022. "“In Flow”! Why Do Users Share Fake News about Environmentally Friendly Brands on Social Media?," IJERPH, MDPI, vol. 19(8), pages 1-26, April.
    4. Onete Cristian Bogdan & Chita Sandra Diana & Vargas Vanesa Madalina, 2020. "The impact of fake news on the real estate market," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 14(1), pages 316-323, July.
    5. Pop Mihai-Ionuț & Ene Irina, 2019. "Influence of the educational level on the spreading of Fake News regarding the energy field in the online environment," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 13(1), pages 1108-1117, May.
    6. Donati, Dante, 2023. "Mobile Internet access and political outcomes: Evidence from South Africa," Journal of Development Economics, Elsevier, vol. 162(C).
    7. Mohammad Abouei Mehrizi & Federico Corò & Emilio Cruciani & Gianlorenzo D’Angelo, 2022. "Election control through social influence with voters’ uncertainty," Journal of Combinatorial Optimization, Springer, vol. 44(1), pages 635-669, August.
    8. Baccarella, Christian V. & Wagner, Timm F. & Kietzmann, Jan H. & McCarthy, Ian P., 2018. "Social media? It's serious! Understanding the dark side of social media," European Management Journal, Elsevier, vol. 36(4), pages 431-438.
    9. Thomas Fujiwara & Karsten Müller & Carlo Schwarz, 2021. "The Effect of Social Media on Elections: Evidence from the United States," NBER Working Papers 28849, National Bureau of Economic Research, Inc.
    10. Donati,Dante & Orozco Olvera,Victor Hugo & Rao,Nandan Mark, 2022. "Using Social Media to Change Gender Norms : An Experiment within Facebook Messenger in India," Policy Research Working Paper Series 10199, The World Bank.
    11. Laura Studen & Victor Tiberius, 2020. "Social Media, Quo Vadis? Prospective Development and Implications," Future Internet, MDPI, vol. 12(9), pages 1-22, August.
    12. Jiménez Durán, Rafael & Muller, Karsten & Schwarz, Carlo, 2024. "The Effect of Content Moderation on Online and Offline Hate: Evidence from Germany’s NetzDG," CAGE Online Working Paper Series 701, Competitive Advantage in the Global Economy (CAGE).
    13. Hossin Md Altab & Mu Yinping & Hosain Md Sajjad & Adasa Nkrumah Kofi Frimpong & Michelle Frempomaa Frempong & Stephen Sarfo Adu-Yeboah, 2022. "Understanding Online Consumer Textual Reviews and Rating: Review Length With Moderated Multiple Regression Analysis Approach," SAGE Open, , vol. 12(2), pages 21582440221, June.
    14. Sharma, Manu & Kaushal, Deepak & Joshi, Sudhanshu, 2023. "Adverse effect of social media on generation Z user's behavior: Government information support as a moderating variable," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
    15. Costa, Ana & Guerreiro, João & Moro, Sérgio & Henriques, Roberto, 2019. "Unfolding the characteristics of incentivized online reviews," Journal of Retailing and Consumer Services, Elsevier, vol. 47(C), pages 272-281.
    16. Gallo, E. & Langtry, A., 2020. "Social Networks, Confirmation Bias and Shock Elections," Cambridge Working Papers in Economics 2099, Faculty of Economics, University of Cambridge.
    17. Andrew P. Weiss & Ahmed Alwan & Eric P. Garcia & Antranik T. Kirakosian, 2021. "Toward a Comprehensive Model of Fake News: A New Approach to Examine the Creation and Sharing of False Information," Societies, MDPI, vol. 11(3), pages 1-17, July.
    18. Roberto Mosquera & Mofioluwasademi Odunowo & Trent McNamara & Xiongfei Guo & Ragan Petrie, 2020. "The economic effects of Facebook," Experimental Economics, Springer;Economic Science Association, vol. 23(2), pages 575-602, June.
    19. Leonardo Bursztyn & Georgy Egorov & Ruben Enikolopov & Maria Petrova, 2019. "Social Media and Xenophobia: Evidence from Russia," NBER Working Papers 26567, National Bureau of Economic Research, Inc.
    20. Aghakhani, Hamed & Main, Kelley J., 2019. "Can two negatives make a positive? Social exclusion prevents carryover effects from deceptive advertising," Journal of Retailing and Consumer Services, Elsevier, vol. 47(C), pages 206-214.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:joreco:v:51:y:2019:i:c:p:72-82. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/journal-of-retailing-and-consumer-services .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.