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On-shelf availability and logistics rationalization. A participative methodology for supply chain improvement

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  • García-Arca, Jesús
  • Prado-Prado, J. Carlos
  • González-Portela Garrido, A. Trinidad

Abstract

Ensuring “On-shelf Availability†(OSA) or avoiding “Out of stock†events (OOS) in a store is a key factor for customer satisfaction. Likewise, logistics rationalization throughout the supply chain is a key factor for business profitability.

Suggested Citation

  • García-Arca, Jesús & Prado-Prado, J. Carlos & González-Portela Garrido, A. Trinidad, 2020. "On-shelf availability and logistics rationalization. A participative methodology for supply chain improvement," Journal of Retailing and Consumer Services, Elsevier, vol. 52(C).
    • Handle: RePEc:eee:joreco:v:52:y:2020:i:c:s0969698918311494
    DOI: 10.1016/j.jretconser.2019.101889
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    References listed on IDEAS

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    Cited by:

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    2. Taleizadeh, Ata Allah & Tafakkori, Keivan & Thaichon, Park, 2021. "Resilience toward supply disruptions: A stochastic inventory control model with partial backordering under the base stock policy," Journal of Retailing and Consumer Services, Elsevier, vol. 58(C).
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    5. Ezhil Kumar, Madhumitha & Sharma, Dheeraj P. & Tapar, Archit V., 2021. "Out-of-stock justifications and consumers’ behavioral outcomes– exploring the role of product type and sales level information in out-of-stock situations," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).

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