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On-Shelf Availability, Retail Performance, and External Audits: A Field Experiment

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  • Howard Hao-Chun Chuang
  • Rogelio Oliva
  • Sheng Liu

Abstract

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  • Howard Hao-Chun Chuang & Rogelio Oliva & Sheng Liu, 2016. "On-Shelf Availability, Retail Performance, and External Audits: A Field Experiment," Production and Operations Management, Production and Operations Management Society, vol. 25(5), pages 935-951, May.
    • Handle: RePEc:bla:popmgt:v:25:y:2016:i:5:p:935-951
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    File URL: http://hdl.handle.net/10.1111/poms.12519
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    Citations

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    Cited by:

    1. Marshall Fisher & Ananth Raman, 2022. "Innovations in retail operations: Thirty years of lessons from Production and Operations Management," Production and Operations Management, Production and Operations Management Society, vol. 31(12), pages 4452-4461, December.
    2. Ricardo Montoya & Carlos Gonzalez, 2019. "A Hidden Markov Model to Detect On-Shelf Out-of-Stocks Using Point-of-Sale Data," Manufacturing & Service Operations Management, INFORMS, vol. 21(4), pages 932-948, October.
    3. Kumar, Avinash & Chakraborty, Shibashish & Bala, Pradip Kumar, 2023. "Text mining approach to explore determinants of grocery mobile app satisfaction using online customer reviews," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
    4. García-Arca, Jesús & Prado-Prado, J. Carlos & González-Portela Garrido, A. Trinidad, 2020. "On-shelf availability and logistics rationalization. A participative methodology for supply chain improvement," Journal of Retailing and Consumer Services, Elsevier, vol. 52(C).
    5. Ezhil Kumar, Madhumitha & Sharma, Dheeraj P. & Tapar, Archit V., 2021. "Out-of-stock justifications and consumers’ behavioral outcomes– exploring the role of product type and sales level information in out-of-stock situations," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).
    6. Pedro Alexandre Marques & Diana Jorge & João Reis, 2022. "Using Lean to Improve Operational Performance in a Retail Store and E-Commerce Service: A Portuguese Case Study," Sustainability, MDPI, vol. 14(10), pages 1-19, May.
    7. Varun Karamshetty & Harwin De Vries & Luk N. Van Wassenhove & Sarah Dewilde & Warnyta Minnaard & Dennis Ongarora & Kennedy Abuga & Prashant Yadav, 2022. "Inventory Management Practices in Private Healthcare Facilities in Nairobi County," Production and Operations Management, Production and Operations Management Society, vol. 31(2), pages 828-846, February.
    8. Mou, Shandong & Robb, David J. & DeHoratius, Nicole, 2018. "Retail store operations: Literature review and research directions," European Journal of Operational Research, Elsevier, vol. 265(2), pages 399-422.

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