IDEAS home Printed from https://ideas.repec.org/r/oup/jconrs/v34y2007i1p77-88.html

Explaining Cognitive Lock-In: The Role of Skill-Based Habits of Use in Consumer Choice

Citations

Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
as


Cited by:

  1. Jamie Carlson & Natalie Jane Vries & Mohammad M. Rahman & Alex Taylor, 2017. "Go with the flow: engineering flow experiences for customer engagement value creation in branded social media environments," Journal of Brand Management, Palgrave Macmillan, vol. 24(4), pages 334-348, August.
  2. Fabio D’Orlando, 2011. "The Demand for Pornography," Journal of Happiness Studies, Springer, vol. 12(1), pages 51-75, March.
  3. Woisetschläger, David M. & Lentz, Patrick & Evanschitzky, Heiner, 2011. "How habits, social ties, and economic switching barriers affect customer loyalty in contractual service settings," Journal of Business Research, Elsevier, vol. 64(8), pages 800-808, August.
  4. Fakhoury, Rania & Aubert, Benoit, 2017. "The impact of initial learning experience on digital services usage diffusion: A field study of e-services in Lebanon," International Journal of Information Management, Elsevier, vol. 37(4), pages 284-296.
  5. Wiecek, Annika & Wentzel, Daniel & Landwehr, Jan R., 2019. "The aesthetic fidelity effect," International Journal of Research in Marketing, Elsevier, vol. 36(4), pages 542-557.
  6. Loibl, Cäzilia & Kraybill, David S. & DeMay, Sara Wackler, 2011. "Accounting for the role of habit in regular saving," Journal of Economic Psychology, Elsevier, vol. 32(4), pages 581-592, August.
  7. Manuel Leiria & Nelson Matos & Efigénio Rebelo, 2021. "Non-life insurance cancellation: a systematic quantitative literature review," The Geneva Papers on Risk and Insurance - Issues and Practice, Palgrave Macmillan;The Geneva Association, vol. 46(4), pages 593-613, October.
  8. Richards, Timothy J. & Liaukonyte, Jura, "undated". "Switching Cost and Store Choice," 2018 Annual Meeting, August 5-7, Washington, D.C. 274201, Agricultural and Applied Economics Association.
  9. Sangyoon Yi & Thorbjørn Knudsen & Markus C. Becker, 2016. "Inertia in Routines: A Hidden Source of Organizational Variation," Organization Science, INFORMS, vol. 27(3), pages 782-800, June.
  10. Dan Ke & Heci Zhang & Ning Yu & Yanbin Tu, 2021. "Who will stay with the brand after posting non-5/5 rating of purchase? An empirical study of online consumer repurchase behavior," Information Systems and e-Business Management, Springer, vol. 19(2), pages 405-437, June.
  11. Breugelmans, Els & Köhler, Clemens F. & Dellaert, Benedict G.C. & de Ruyter, Ko, 2012. "Promoting Interactive Decision Aids on Retail Websites: A Message Framing Perspective with New versus Traditional Focal Actions," Journal of Retailing, Elsevier, vol. 88(2), pages 226-235.
  12. Ramadan, Zahy B., 2021. "“Alexafying†shoppers: The examination of Amazon's captive relationship strategy," Journal of Retailing and Consumer Services, Elsevier, vol. 62(C).
  13. Neil Richardson, 2022. "How new sustainability typologies will reshape traditional approaches to loyalty," Italian Journal of Marketing, Springer, vol. 2022(3), pages 289-315, September.
  14. Eisend, Martin, 2014. "Shelf space elasticity: A meta-analysis," Journal of Retailing, Elsevier, vol. 90(2), pages 168-181.
  15. Kassens-Noor, Eva & Cai, Meng & Kotval-Karamchandani, Zeenat & Decaminada, Travis, 2021. "Autonomous vehicles and mobility for people with special needs," Transportation Research Part A: Policy and Practice, Elsevier, vol. 150(C), pages 385-397.
  16. Kim, Kyungah & Kim, Junghun, 2024. "The study of brand loyalty and switching cost on OTT bundled service choice: Focusing on reference-dependent preferences in the saturated market," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
  17. Lieberman, Alicea & Amir, On & Carmon, Ziv, 2023. "The entrenchment effect: Why people persist with less-preferred behaviors," Organizational Behavior and Human Decision Processes, Elsevier, vol. 178(C).
  18. Supriya Garikipati & Penelope A. Phillips-Howard, 2021. "What’s the Bleeding Problem? Period Poverty, Information Failure and Consumer Preferences in the Global South," Working Papers 202107, University of Liverpool, Department of Economics.
  19. Murray, Kyle B. & Häubl, Gerald, 2009. "Personalization without Interrogation: Towards more Effective Interactions between Consumers and Feature-Based Recommendation Agents," Journal of Interactive Marketing, Elsevier, vol. 23(2), pages 138-146.
  20. Hoffman, Donna L. & Novak, Thomas P., 2009. "Flow Online: Lessons Learned and Future Prospects," Journal of Interactive Marketing, Elsevier, vol. 23(1), pages 23-34.
  21. Ng, Felicity Zi-Xuan & Yap, Hui-Yee & Tan, Garry Wei-Han & Lo, Pei-San & Ooi, Keng-Boon, 2022. "Fashion shopping on the go: A Dual-stage predictive-analytics SEM-ANN analysis on usage behaviour, experience response and cross-category usage," Journal of Retailing and Consumer Services, Elsevier, vol. 65(C).
  22. Bazi, Saleh & Filieri, Raffaele & Gorton, Matthew, 2023. "Social media content aesthetic quality and customer engagement: The mediating role of entertainment and impacts on brand love and loyalty," Journal of Business Research, Elsevier, vol. 160(C).
  23. Li Xu & Yide Sun & Yuan-Teng Hsu & Ya-Ling Chiu, 2025. "The effects of personalized recommendations on perceived switching costs: The mediation roles of customer satisfaction and habits," Electronic Markets, Springer;IIM University of St. Gallen, vol. 35(1), pages 1-16, December.
  24. Nora Hesse, 2013. "Longer is not necessarily better - University Career Level and Job Creation of Academic Entrepreneurs in Germany," ERSA conference papers ersa13p960, European Regional Science Association.
  25. Li, Yongjun & Jin, Xi & Xue, Hanbing, 2025. "Avoid following individual shopping time habit to promote new products: Evidence from a randomized field experiment," Journal of Retailing and Consumer Services, Elsevier, vol. 82(C).
  26. Wu, Banggang & Guo, Gengxuan & Luo, Peng, 2024. "The effect of subscriptions on customer engagement," Journal of Business Research, Elsevier, vol. 178(C).
  27. Yan, Li & Murray, Kyle B., 2023. "The motivational dynamics of arousal and values in promoting sustainable behavior: A cognitive energetics perspective," International Journal of Research in Marketing, Elsevier, vol. 40(3), pages 679-699.
  28. van Rijnsoever, Frank J. & Eveleens, Chris P., 2021. "Money Don't matter? How incubation experience affects start-up entrepreneurs' resource valuation," Technovation, Elsevier, vol. 106(C).
  29. Conor M. Henderson & Lena Steinhoff & Colleen M. Harmeling & Robert W. Palmatier, 2021. "Customer inertia marketing," Journal of the Academy of Marketing Science, Springer, vol. 49(2), pages 350-373, March.
  30. Amit Jain & Will Mitchell, 2022. "Specialization as a double‐edged sword: The relationship of scientist specialization with R&D productivity and impact following collaborator change," Strategic Management Journal, Wiley Blackwell, vol. 43(5), pages 986-1024, May.
  31. Aljukhadar, Muhammad & Senecal, Sylvain, 2016. "The user multifaceted expertise: Divergent effects of the website versus e-commerce expertise," International Journal of Information Management, Elsevier, vol. 36(3), pages 322-332.
  32. Punita Bhatt & Supriya Garikipati, 2021. "Culture, Collectivism and Empowerment: The Role of Feminist Ideologies in Women’s Work and Organization," Working Papers 202108, University of Liverpool, Department of Economics.
  33. Wang, Wei-Tsong & Ou, Wei-Ming & Chen, Wen-Yin, 2019. "The impact of inertia and user satisfaction on the continuance intentions to use mobile communication applications: A mobile service quality perspective," International Journal of Information Management, Elsevier, vol. 44(C), pages 178-193.
  34. Wang, Yu-Yin & Wang, Yi-Shun & Lin, Tung-Ching, 2018. "Developing and validating a technology upgrade model," International Journal of Information Management, Elsevier, vol. 38(1), pages 7-26.
  35. Lily (Xuehui) Gao & Evert Haan & Iguácel Melero-Polo & F. Javier Sese, 2023. "Winning your customers’ minds and hearts: Disentangling the effects of lock-in and affective customer experience on retention," Journal of the Academy of Marketing Science, Springer, vol. 51(2), pages 334-371, March.
  36. Thomas P. Novak & Donna L. Hoffman, 2019. "Relationship journeys in the internet of things: a new framework for understanding interactions between consumers and smart objects," Journal of the Academy of Marketing Science, Springer, vol. 47(2), pages 216-237, March.
  37. Kirsi Kotilainen & Pami Aalto & Jussi Valta & Antti Rautiainen & Matti Kojo & Benjamin K. Sovacool, 2019. "From path dependence to policy mixes for Nordic electric mobility: Lessons for accelerating future transport transitions," Policy Sciences, Springer;Society of Policy Sciences, vol. 52(4), pages 573-600, December.
  38. Grant, Robert & Clarke, Rodney J. & Kyriazis, Elias, 2010. "Research needs for assessing online value creation in complex consumer purchase process behavior," Journal of Retailing and Consumer Services, Elsevier, vol. 17(1), pages 53-60.
  39. Navid Bahmani & Amit Bhatnagar & Dinesh Gauri, 2022. "Hey, Alexa! What attributes of Skills affect firm value?," Journal of the Academy of Marketing Science, Springer, vol. 50(6), pages 1219-1235, November.
  40. C. Z. Kalenga & J. Parsons Leigh & J. Griffith & D. C. Wolf & S. M. Dumanski & A. Desjarlais & L. Petermann & S. B. Ahmed, 2020. "Sex and gender considerations in health research: a trainee and allied research personnel perspective," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 7(1), pages 1-7, December.
  41. Jennifer S. Labrecque & Wendy Wood & David T. Neal & Nick Harrington, 2017. "Habit slips: when consumers unintentionally resist new products," Journal of the Academy of Marketing Science, Springer, vol. 45(1), pages 119-133, January.
  42. Pino, Giovanni & Amatulli, Cesare & Nataraajan, Rajan & De Angelis, Matteo & Peluso, Alessandro M. & Guido, Gianluigi, 2020. "Product touch in the real and digital world: How do consumers react?," Journal of Business Research, Elsevier, vol. 112(C), pages 492-501.
  43. Simona Botti & Susan Broniarczyk & Gerald Häubl & Ron Hill & Yanliu Huang & Barbara Kahn & Praveen Kopalle & Donald Lehmann & Joe Urbany & Brian Wansink, 2008. "Choice under restrictions," Marketing Letters, Springer, vol. 19(3), pages 183-199, December.
  44. Trojanowski Mariusz & Kułak Jacek, 2017. "The Impact of Moderators and Trust on Consumer’s Intention to Use a Mobile Phone for Purchases," Journal of Management and Business Administration. Central Europe, Sciendo, vol. 25(2), pages 91-116, June.
IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.