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Understanding consumers’ behavior to adopt self-service parcel services for last-mile delivery

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  1. Syahrulanuar Ngah & Samar Rahi & Fei Long & Cecile Gabarre & Aamir Rashid & Abdul Hafaz Ngah, 2024. "Future behavioural of console gamers and mobile gamers: are they differ?," Quality & Quantity: International Journal of Methodology, Springer, vol. 58(6), pages 5531-5557, December.
  2. Büyüközkan, Gülçin & Ilıcak, Öykü, 2022. "Smart urban logistics: Literature review and future directions," Socio-Economic Planning Sciences, Elsevier, vol. 81(C).
  3. Samani, Ali Riahi & Talebian, Ahmadreza & Mishra, Sabyasachee & Golias, Mihalis, 2025. "Evaluating consumer shopping, delivery demands, and last-mile preferences: An integrated MDCEV-HCM approach," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 197(C).
  4. Chakraborty, Debarun & Singu, Hari Babu & Patre, Smruti, 2022. "Fitness Apps's purchase behaviour: Amalgamation of Stimulus-Organism-Behaviour-Consequence framework (S–O–B–C) and the innovation resistance theory (IRT)," Journal of Retailing and Consumer Services, Elsevier, vol. 67(C).
  5. Jiang, Yi & Lai, Po-Lin & Yang, Ching-Chiao & Wang, Xinchen, 2023. "Exploring the factors that drive consumers to use contactless delivery services in the context of the continued COVID-19 pandemic," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
  6. Tang, Yuk Ming & Chau, Ka Yin & Xu, Duo & Liu, Xiaoyun, 2021. "Consumer perceptions to support IoT based smart parcel locker logistics in China," Journal of Retailing and Consumer Services, Elsevier, vol. 62(C).
  7. Briana M. Martinez & Laura E. McAndrews, 2023. "Do you take...? The effect of mobile payment solutions on use intention: an application of UTAUT2," Journal of Marketing Analytics, Palgrave Macmillan, vol. 11(3), pages 458-469, September.
  8. Cai, Lanhui & Yuen, Kum Fai & Xie, Diancen & Fang, Mingjie & Wang, Xueqin, 2021. "Consumer's usage of logistics technologies: Integration of habit into the unified theory of acceptance and use of technology," Technology in Society, Elsevier, vol. 67(C).
  9. Zhao, Jinjing & Su, Yiming & Fang, Mingjie & Su, Miao, 2024. "Embracing new energy vehicles: An empirical examination of female consumer perspectives," Journal of Retailing and Consumer Services, Elsevier, vol. 80(C).
  10. Zhou, Min & Long, Piao & Kong, Nan & Zhao, Lindu & Jia, Fu & Campy, Kathryn S., 2021. "Characterizing the motivational mechanism behind taxi driver’s adoption of electric vehicles for living: Insights from China," Transportation Research Part A: Policy and Practice, Elsevier, vol. 144(C), pages 134-152.
  11. Lu, Jing & Liu, Yuman & Jiang, Changmin & Wu, Weiwei, 2025. "Truck-drone joint delivery network for rural area: Optimization and implications," Transport Policy, Elsevier, vol. 163(C), pages 273-284.
  12. Huang, Yung-Chuan, 2023. "Integrated concepts of the UTAUT and TPB in virtual reality behavioral intention," Journal of Retailing and Consumer Services, Elsevier, vol. 70(C).
  13. Wang, Yang & Sun, Yu & Lai, Jianhui & Chen, Yanyan & Holguín-Veras, José, 2025. "An incentive-based delivery scheme and its effect evaluated via explainable machine learning," Transport Policy, Elsevier, vol. 162(C), pages 559-574.
  14. Kahr, Michael, 2022. "Determining locations and layouts for parcel lockers to support supply chain viability at the last mile," Omega, Elsevier, vol. 113(C).
  15. Guarino Neto, Luigi & Geraldo Vidal Vieira, José, 2023. "An investigation of consumer intention to use pick-up point services for last-mile distribution in a developing country," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).
  16. Li, Zhaotong & Wu, Min & Teo, Chee-Chong & Yuen, Kum Fai, 2024. "An investigation of consumer switching intention on the use of automated courier station from a signaling perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 78(C).
  17. Champahom, Thanapong & Wisutwattanasak, Panuwat & Chonsalasin, Dissakoon & Se, Chamroeun & Jomnonkwao, Sajjakaj & Ratanavaraha, Vatanavongs, 2025. "Comparing Electric Vehicle Adoption Intentions Across Vehicle Types in Thailand: An Extended UTAUT2 Model with Government Participation," Transport Policy, Elsevier, vol. 163(C), pages 408-435.
  18. Matthias Prandtstetter & Clovis Seragiotto & Johannes Braith & Sandra Eitler & Bernhard Ennser & Georg Hauger & Nina Hohenecker & Reinhold Schodl & Matthias Steinbauer, 2021. "On the Impact of Open Parcel Lockers on Traffic," Sustainability, MDPI, vol. 13(2), pages 1-19, January.
  19. Maghrour Zefreh, Mohammad & Edries, Belal & Esztergár-Kiss, Domokos, 2023. "Understanding the antecedents of hedonic motivation in autonomous vehicle technology acceptance domain: A cross-country analysis," Technology in Society, Elsevier, vol. 74(C).
  20. Amaral, Christopher & Kolsarici, Ceren, 2020. "The financial advice puzzle: The role of consumer heterogeneity in the advisor choice," Journal of Retailing and Consumer Services, Elsevier, vol. 54(C).
  21. Lin, Yunhui & Wang, Yuan & Lee, Loo Hay & Chew, Ek Peng, 2022. "Profit-maximizing parcel locker location problem under threshold Luce model," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 157(C).
  22. José M. González-Varona & Félix Villafáñez & Fernando Acebes & Alfonso Redondo & David Poza, 2020. "Reusing Newspaper Kiosks for Last-Mile Delivery in Urban Areas," Sustainability, MDPI, vol. 12(22), pages 1-27, November.
  23. Jang, Sunghoon & Hong, Doosun & Lee, Chungwon, 2024. "Exploring the behavioral adoption of automated parcel locker systems under COVID-19," Transport Policy, Elsevier, vol. 151(C), pages 1-11.
  24. Yang, Hye-jeong & Fang, Mingjie & Yao, Jinge & Su, Miao, 2023. "Green cooperation in last-mile logistics and consumer loyalty: An empirical analysis of a theoretical framework," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
  25. Soren, Anup Anurag & Chakraborty, Shibashish, 2024. "Adoption, satisfaction, trust, and commitment of over-the-top platforms: An integrated approach," Journal of Retailing and Consumer Services, Elsevier, vol. 76(C).
  26. Zhou, Min & Yin, Jia & Tang, Yu & Yi, Huan & Kong, Nan & Campy, Kathryn S., 2024. "What drives the drivers away? An empirical study on the factors influencing the turnover intention of full-time online ride-hailing drivers in China," Transportation Research Part A: Policy and Practice, Elsevier, vol. 186(C).
  27. Schmidt, Sebastian & Saraceni, Adriana, 2024. "Consumer acceptance of drone-based technology for last mile delivery," Research in Transportation Economics, Elsevier, vol. 103(C).
  28. Xu, Shibo & Zhang, Xiaoxue & Kim, Rohan & Su, Miao, 2024. "Anthropomorphic last-mile robots and consumer intention: An empirical test under a theoretical framework," Journal of Retailing and Consumer Services, Elsevier, vol. 81(C).
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