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On the Impact of Open Parcel Lockers on Traffic

Author

Listed:
  • Matthias Prandtstetter

    (Center for Energy, AIT Austrian Institute of Technology, Giefinggasse 4, 1210 Vienna, Austria)

  • Clovis Seragiotto

    (Center for Energy, AIT Austrian Institute of Technology, Giefinggasse 4, 1210 Vienna, Austria)

  • Johannes Braith

    (Executive Board, Storebox Holding GmbH, 1050 Vienna, Austria)

  • Sandra Eitler

    (Logistics and Transport Management, University of Applied Sciences BFI Vienna, 1020 Vienna, Austria)

  • Bernhard Ennser

    (Logistics and Transport Management, University of Applied Sciences BFI Vienna, 1020 Vienna, Austria)

  • Georg Hauger

    (Center of Transportation System Planning, Vienna University of Technology, 1040 Vienna, Austria)

  • Nina Hohenecker

    (Center of Transportation System Planning, Vienna University of Technology, 1040 Vienna, Austria)

  • Reinhold Schodl

    (Logistics and Transport Management, University of Applied Sciences BFI Vienna, 1020 Vienna, Austria)

  • Matthias Steinbauer

    (Variocube GmbH, 4020 Linz, Austria)

Abstract

The last-mile in the courier express parcel (CEP) sector is the most challenging part of the overall transport chain. This is, among other reasons, because many recipients are not at home when deliveries take place. On the other hand, it is for many recipients inconvenient that they have to collect their parcels at different pickup shops varying from logistics service provider (LSP) to LSP. One solution is to employ (open) parcel lockers which are conveniently located for recipients and which allow successful (first) deliveries for LSPs. In this paper, we investigate the impact of parcel lockers with respect to traveled distances as well as CO 2 emissions. We show that under certain situations, parcel lockers positively contribute to both aforementioned performance indexes. Based on our observations, we formulate recommendations how to support the implementation of parcel lockers.

Suggested Citation

  • Matthias Prandtstetter & Clovis Seragiotto & Johannes Braith & Sandra Eitler & Bernhard Ennser & Georg Hauger & Nina Hohenecker & Reinhold Schodl & Matthias Steinbauer, 2021. "On the Impact of Open Parcel Lockers on Traffic," Sustainability, MDPI, vol. 13(2), pages 1-19, January.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:2:p:755-:d:480220
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    References listed on IDEAS

    as
    1. Zhou, Min & Zhao, Lindu & Kong, Nan & Campy, Kathryn S. & Xu, Ge & Zhu, Guiju & Cao, Xianye & Wang, Song, 2020. "Understanding consumers’ behavior to adopt self-service parcel services for last-mile delivery," Journal of Retailing and Consumer Services, Elsevier, vol. 52(C).
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    Cited by:

    1. Kahr, Michael, 2022. "Determining locations and layouts for parcel lockers to support supply chain viability at the last mile," Omega, Elsevier, vol. 113(C).
    2. Massimo Di Gangi & Antonio Polimeni & Orlando Marco Belcore, 2023. "Freight Distribution in Small Islands: Integration between Naval Services and Parcel Lockers," Sustainability, MDPI, vol. 15(9), pages 1-15, May.

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