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AI-employee collaboration and business performance: Integrating knowledge-based view, socio-technical systems and organisational socialisation framework

Citations

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Cited by:

  1. Ghosh, Vinit & Chotia, Varun & Alghafes, Rsha & Basahel, Sarah & Nazrul, Asif, 2025. "Bridging AI minds and corporate sustainability - Exploring the role of business model innovation and organizational sensemaking," Technological Forecasting and Social Change, Elsevier, vol. 218(C).
  2. Emilia Vann Yaroson & Soumyadeb Chowdhury & Sachin Kumar Mangla & Prasanta Kumar Dey, 2024. "Unearthing the interplay between organisational resources, knowledge and industry 4.0 analytical decision support tools to achieve sustainability and supply chain wellbeing," Annals of Operations Research, Springer, vol. 342(2), pages 1321-1368, November.
  3. Wang, Siqi & Lim, Weng Marc & Cheah, Jun-Hwa & Lim, Xin-Jean, 2025. "Working with robots: Trends and future directions," Technological Forecasting and Social Change, Elsevier, vol. 212(C).
  4. Shao, Xuefeng & Xi, Kang & Chen, Zijing, 2025. "Science and Technology Financial Policies and Enterprise Digital Technology Innovation," Finance Research Letters, Elsevier, vol. 83(C).
  5. Valtonen, Alena & Saunila, Minna & Ukko, Juhani & Treves, Luke & Ritala, Paavo, 2025. "AI and employee wellbeing in the workplace: An empirical study," Journal of Business Research, Elsevier, vol. 199(C).
  6. Maggie Wang, Yazhu & Matook, Sabine & Dennis, Alan R., 2024. "Unintended consequences of humanoid service robots: A case study of public service organizations," Journal of Business Research, Elsevier, vol. 174(C).
  7. Mehmood, Khalid & Kautish, Pradeep & Basahel, Sarah & Fiano, Fabio & Papa, Armando, 2026. "Unseen seeds, green minds in the digital era: How SMEs foster innovation through green intellectual capital, AI, and resource commitment," Technology in Society, Elsevier, vol. 84(C).
  8. Jun Cui, 2025. "The Explore of Knowledge Management Dynamic Capabilities, AI-Driven Knowledge Sharing, Knowledge-Based Organizational Support, and Organizational Learning on Job Performance: Evidence from Chinese Technological Companies," Papers 2501.02468, arXiv.org.
  9. Al Halbusi, Hussam & Popa, Simona & Soto-Acosta, Pedro & Alshallaqi, Mohammad, 2025. "The nexus of managerial and technical AI knowledge, disruptive innovation and the circular economy: The role of organizational change capability and financial resilience," Technology in Society, Elsevier, vol. 82(C).
  10. Haefner, Naomi & Parida, Vinit & Gassmann, Oliver & Wincent, Joakim, 2023. "Implementing and scaling artificial intelligence: A review, framework, and research agenda," Technological Forecasting and Social Change, Elsevier, vol. 197(C).
  11. Xin Zhang & Felix Nutakor & Michael Kaku Minlah & Jinke Li, 2023. "Can Digital Transformation Drive Green Transformation in Manufacturing Companies?—Based on Socio-Technical Systems Theory Perspective," Sustainability, MDPI, vol. 15(3), pages 1-24, February.
  12. Zhao, Dan & Tang, Ningyu & Hai, Shenyang & Zhao, Lijing, 2025. "Dual effects of AI-enabled job non-routinization on creativity: The moderating role of tacit knowledge awareness," Journal of Business Research, Elsevier, vol. 198(C).
  13. Wu, Min & Tsai, Nien En & Koh, Le Yi & Yuen, Kum Fai, 2025. "Maritime AI socialisation: Exploring the impact of digital enablers on human-AI collaboration and service and process innovation," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 197(C).
  14. Chen, Pengyu & Chu, Zhongzhu & Zhao, Miao, 2024. "The Road to corporate sustainability: The importance of artificial intelligence," Technology in Society, Elsevier, vol. 76(C).
  15. Muhammad Zafar Yaqub & Abdullah Alsabban, 2023. "Industry-4.0-Enabled Digital Transformation: Prospects, Instruments, Challenges, and Implications for Business Strategies," Sustainability, MDPI, vol. 15(11), pages 1-33, May.
  16. Malik, Ashish & Nguyen, Mai & Budhwar, Pawan & Chowdhury, Soumyadeb & Gugnani, Ritika, 2024. "Leveraging high-performance HRM practices and knowledge sharing for managing technological and social change in emerging market healthcare providers," Technological Forecasting and Social Change, Elsevier, vol. 205(C).
  17. Chakraborty, Debarun & Polisetty, Aruna & G, Sowmya & Rana, Nripendra P. & Khorana, Sangeeta, 2024. "Unlocking the potential of AI: Enhancing consumer engagement in the beauty and cosmetic product purchases," Journal of Retailing and Consumer Services, Elsevier, vol. 79(C).
  18. Ion Popa & Marian Mihai Cioc & Andreea Breazu & Catalina Florentina Popa, 2024. "Identifying Sufficient and Necessary Competencies in the Effective Use of Artificial Intelligence Technologies," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 26(65), pages 1-33, February.
  19. Rialti, Riccardo & Filieri, Raffaele, 2024. "Leaders, let’s get agile! Observing agile leadership in successful digital transformation projects," Business Horizons, Elsevier, vol. 67(4), pages 439-452.
  20. Hung, Chih-Lung & Wu, Jen-Her & Chiang, Po-Chuen & Li, Qi & Chen, Yi-Cheng, 2025. "Factors driving user behavior and value creation with text-to-image generative artificial intelligence (AI): A systems theory perspective," Technology in Society, Elsevier, vol. 83(C).
  21. Xi, Kang & Shao, Xuefeng, 2025. "Impact of AI applications on corporate green innovation," International Review of Economics & Finance, Elsevier, vol. 99(C).
  22. Zhao, Jingyou & Hu, Enhua & Han, Mingyan & Jiang, Keshen & Shan, Hongmei, 2023. "That honey, my arsenic: The influence of advanced technologies on service employees’ organizational deviance," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
  23. Yang, Guangmei & Shao, Bingjia, 2025. "Human-AI collaborative recovery: How recovery sequence and strategy order drive consumer forgiveness," Journal of Retailing and Consumer Services, Elsevier, vol. 87(C).
  24. Alexandra Kirkby & Carsten Baumgarth & Jörg Henseler, 2025. "Welcome, new brand colleague! A conceptual framework for efficient and effective human–AI co-creation for creative brand voice," Journal of Brand Management, Palgrave Macmillan, vol. 32(5), pages 385-399, September.
  25. Yuntugalage Wu & Minkyung Park & Jae Hyup Chang, 2025. "Navigating Employee Perceptions of Service Robots: Insights for Sustainable Technology Adoption in Hospitality," Tourism and Hospitality, MDPI, vol. 6(2), pages 1-19, June.
  26. Do, Hoa & Chu, Lin Xiao & Shipton, Helen, 2025. "How and when AI-driven HRM promotes employee resilience and adaptive performance: A self-determination theory," Journal of Business Research, Elsevier, vol. 192(C).
  27. Zhou, Qiwei & Chen, Keyu & Cheng, Shuang, 2024. "Bringing employee learning to AI stress research: A moderated mediation model," Technological Forecasting and Social Change, Elsevier, vol. 209(C).
  28. Pattanayak, Sirsha & Ramkumar, M. & Goswami, Mohit & Rana, Nripendra P., 2024. "Blockchain technology and supply chain performance: The role of trust and relational capabilities," International Journal of Production Economics, Elsevier, vol. 271(C).
  29. Tursunbayeva, Aizhan & Chalutz-Ben Gal, Hila, 2024. "Adoption of artificial intelligence: A TOP framework-based checklist for digital leaders," Business Horizons, Elsevier, vol. 67(4), pages 357-368.
  30. Yew Chee Chew & Siti Rohaida Mohamed Zainal, 2024. "A Sustainable Collaborative Talent Management Through Collaborative Intelligence Mindset Theory: A Systematic Review," SAGE Open, , vol. 14(2), pages 21582440241, June.
  31. Chaudhary, Sanjay & Khalil, Ashraf & Attri, Rekha & Ractham, Peter, 2025. "Deploying explainable AI in entrepreneurial organizations: Role of the human-AI interface," Technological Forecasting and Social Change, Elsevier, vol. 220(C).
  32. Zheng, Jianwen & Zhang, Justin Zuopeng & Kamal, Muhammad Mustafa & Liang, Xiaoyang & Alzeiby, Ebtesam Abdullah, 2025. "Unpacking human-AI interaction: Exploring unintended consequences on employee Well-being in entrepreneurial firms through an in-depth analysis," Journal of Business Research, Elsevier, vol. 196(C).
  33. Ching Sing Chai & Ding Yu & Ronnel B. King & Ying Zhou, 2024. "Development and Validation of the Artificial Intelligence Learning Intention Scale (AILIS) for University Students," SAGE Open, , vol. 14(2), pages 21582440241, April.
  34. Robertson, Jeandri & Botha, Elsamari & Oosthuizen, Kim & Montecchi, Matteo, 2025. "Managing change when integrating artificial intelligence (AI) into the retail value chain: The AI implementation compass," Journal of Business Research, Elsevier, vol. 189(C).
  35. Duarte Alonso, Abel & Vu, Oanh Thi Kim & Nguyen, Trung Q. & McClelland, Robert & Nguyen, Ngan M. & Huynh, Hoa Thi Ngoc & Tran, Thanh Duc, 2024. "Industry 4.0 involvement and knowledge management across industries: A qualitative investigation from an emerging economy," Journal of Business Research, Elsevier, vol. 174(C).
  36. Chen, Lusi & Li, Shinan & She, Zhili, 2025. "A study on the impact of artificial intelligence applications on corporate green technological innovation: A mechanism analysis from multiple perspectives," International Review of Economics & Finance, Elsevier, vol. 103(C).
  37. Sergi, Bruno S. & Ključnikov, Aleksandr & Popkova, Elena G. & Bogoviz, Aleksei V. & Lobova, Svetlana V., 2022. "Creative abilities and digital competencies to transitioning to Business 4.0," Journal of Business Research, Elsevier, vol. 153(C), pages 401-411.
  38. Liu, Dewen & Wang, Haoding & Zhu, Youping, 2025. "You plan to manipulate me: A persuasion knowledge perspective for understanding the effects of AI-assisted selling," Journal of Business Research, Elsevier, vol. 200(C).
  39. An, Meng & Lin, Jiabao & Luo, Xin (Robert), 2024. "The impact of human AI skills on organizational innovation: The moderating role of digital organizational culture," Journal of Business Research, Elsevier, vol. 182(C).
  40. Yu, Yubing & Xu, Jiawei & Zhang, Justin Z. & Liu, Yulong (David) & Kamal, Muhammad Mustafa & Cao, Yanhong, 2024. "Unleashing the power of AI in manufacturing: Enhancing resilience and performance through cognitive insights, process automation, and cognitive engagement," International Journal of Production Economics, Elsevier, vol. 270(C).
  41. Lea Kocjancic & Sergej Gricar, 2023. "Usage of AI in Sustainable Knowledge Management and Innovation Processes; Data Analytics in the Electricity Sector," FinTech, MDPI, vol. 2(4), pages 1-19, November.
  42. Chin, Tachia & Li, Qi & Mirone, Francesco & Papa, Armando, 2025. "Conflicting impacts of shadow AI usage on knowledge leakage in metaverse-based business models: A Yin-Yang paradox framing," Technology in Society, Elsevier, vol. 81(C).
  43. Shefali Srivastava & Vipulesh Shardeo & Ashish Dwivedi & Sanjoy Kumar Paul, 2026. "Analyzing enablers of artificial intelligence for decarbonization: implications for circular supply chains," Annals of Operations Research, Springer, vol. 359(1), pages 953-980, April.
  44. Yang, Fucheng & Luo, Chunyang & Pan, Lu, 2024. "Do digitalization and intellectual capital drive sustainable open innovation of natural resources sector? Evidence from China," Resources Policy, Elsevier, vol. 88(C).
  45. Shi, Renbo & Shan, Wei & Evans, Richard & Wang, Qingjin, 2025. "Artificial intelligence-driven energy technology innovation: Dynamic impact and mechanism exploration," Energy Economics, Elsevier, vol. 147(C).
  46. Berman, Alexander & de Fine Licht, Karl & Carlsson, Vanja, 2024. "Trustworthy AI in the public sector: An empirical analysis of a Swedish labor market decision-support system," Technology in Society, Elsevier, vol. 76(C).
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