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The strategic use of artificial intelligence in the digital era: Systematic literature review and future research directions

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  1. Bhattacharya, Sourabh & Govindan, Kannan & Ghosh Dastidar, Surajit & Sharma, Preeti, 2024. "Applications of artificial intelligence in closed-loop supply chains: Systematic literature review and future research agenda," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 184(C).
  2. Michael Weber & Moritz Beutter & Jörg Weking & Markus Böhm & Helmut Krcmar, 2022. "AI Startup Business Models," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 64(1), pages 91-109, February.
  3. Rajesh Chidananda Reddy & Biplab Bhattacharjee & Debasisha Mishra & Anandadeep Mandal, 2022. "A systematic literature review towards a conceptual framework for enablers and barriers of an enterprise data science strategy," Information Systems and e-Business Management, Springer, vol. 20(1), pages 223-255, March.
  4. Huang, Yingying & Gursoy, Dogan, 2024. "How does AI technology integration affect employees’ proactive service behaviors? A transactional theory of stress perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
  5. Murat ÇEMBERCİ & Ercan KARAKEÇE, 2024. "Connecting the Wings of Dynamism: Bibliometric Analysis of Artificial Intelligence and Entrepreneurship Fields," Yildiz Social Science Review, Yildiz Technical University, vol. 10(2), pages 148-157, December .
  6. Ma, Dechao & Wu, Weiwei, 2024. "Does artificial intelligence drive technology convergence? Evidence from Chinese manufacturing companies," Technology in Society, Elsevier, vol. 79(C).
  7. Chatterjee, Sheshadri & Chaudhuri, Ranjan & Vrontis, Demetris & Jabeen, Fauzia, 2022. "Digital transformation of organization using AI-CRM: From microfoundational perspective with leadership support," Journal of Business Research, Elsevier, vol. 153(C), pages 46-58.
  8. Kinkel, Steffen & Capestro, Mauro & Di Maria, Eleonora & Bettiol, Marco, 2023. "Artificial intelligence and relocation of production activities: An empirical cross-national study," International Journal of Production Economics, Elsevier, vol. 261(C).
  9. Chen Yang & Jing Hu, 2022. "When do consumers prefer AI-enabled customer service? The interaction effect of brand personality and service provision type on brand attitudes and purchase intentions," Journal of Brand Management, Palgrave Macmillan, vol. 29(2), pages 167-189, March.
  10. Hans Fredrik Hansen & Elise Lillesund & Patrick Mikalef & Νajwa Altwaijry, 2024. "Understanding Artificial Intelligence Diffusion through an AI Capability Maturity Model," Information Systems Frontiers, Springer, vol. 26(6), pages 2147-2163, December.
  11. Zirar, Araz & Ali, Syed Imran & Islam, Nazrul, 2023. "Worker and workplace Artificial Intelligence (AI) coexistence: Emerging themes and research agenda," Technovation, Elsevier, vol. 124(C).
  12. Zhou, Qiwei & Chen, Keyu & Cheng, Shuang, 2024. "Bringing employee learning to AI stress research: A moderated mediation model," Technological Forecasting and Social Change, Elsevier, vol. 209(C).
  13. Mengjun Li & Ayoung Suh, 2022. "Anthropomorphism in AI-enabled technology: A literature review," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(4), pages 2245-2275, December.
  14. Xue Zhang & Raafat George Saadé, 2025. "Towards a Deeper Understanding of Strategic Management Factors in International Non-Governmental Organizations," Administrative Sciences, MDPI, vol. 15(2), pages 1-36, January.
  15. Rudzi Munap & Muhammad Izwan Mohd Badrillah & Sagathevaa Subramaniam & Nur Farizan Tarudin, 2024. "AI Revolution: How Malaysian Firms are Redefining Accounting Performance," Information Management and Business Review, AMH International, vol. 16(3), pages 379-393.
  16. Alim Al Ayub Ahmed & Sugandha Agarwal & IMade Gede Ariestova Kurniawan & Samuel P. D. Anantadjaya & Chitra Krishnan, 2022. "Business boosting through sentiment analysis using Artificial Intelligence approach," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 13(1), pages 699-709, March.
  17. Wu, Bao & Ren, Kangjun & Fu, Yao & He, Defeng & Pan, Mengmeng, 2024. "Institutional investor ESG activism and green supply chain management performance: Exploring contingent roles of technological interdependences in different digital intelligence contexts," Technological Forecasting and Social Change, Elsevier, vol. 209(C).
  18. Mariani, Marcello M. & Machado, Isa & Magrelli, Vittoria & Dwivedi, Yogesh K., 2023. "Artificial intelligence in innovation research: A systematic review, conceptual framework, and future research directions," Technovation, Elsevier, vol. 122(C).
  19. Pachouri, Vikrant & Singh, Rajesh & Gehlot, Anita & Pandey, Shweta & Vaseem Akram, Shaik & Abbas, Mohamed, 2024. "Empowering sustainability in the built environment: A technological Lens on industry 4.0 Enablers," Technology in Society, Elsevier, vol. 76(C).
  20. Kirti Nayal & Rakesh D. Raut & Mukesh Kumar & Sanjoy Kumar Paul & Balkrishna E. Narkhede, 2024. "Role of Artificial Intelligence Capability in the Interrelation Between Manufacturing Strategies and Operational Resilience," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 25(1), pages 137-162, March.
  21. Yuming Zhai & Lixin Zhang & Mingchuan Yu, 2024. "AI in Human Resource Management: Literature Review and Research Implications," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(4), pages 16227-16263, December.
  22. Mohammad I. Merhi, 2023. "An Assessment of the Barriers Impacting Responsible Artificial Intelligence," Information Systems Frontiers, Springer, vol. 25(3), pages 1147-1160, June.
  23. Anshul Ujlayan & Sanjay Bhattacharya & Sonakshi, 2023. "A Machine Learning-Based AI Framework to Optimize the Recruitment Screening Process," International Journal of Global Business and Competitiveness, Springer, vol. 18(1), pages 38-53, December.
  24. Mariani, Marcello M. & Machado, Isa & Nambisan, Satish, 2023. "Types of innovation and artificial intelligence: A systematic quantitative literature review and research agenda," Journal of Business Research, Elsevier, vol. 155(PB).
  25. Cubric, Marija & Li, Feng, 2024. "Bridging the ‘Concept–Product’ gap in new product development: Emerging insights from the application of artificial intelligence in FinTech SMEs," Technovation, Elsevier, vol. 134(C).
  26. Brendan James Keegan & Denis Dennehy & Peter Naudé, 2024. "Implementing Artificial Intelligence in Traditional B2B Marketing Practices: An Activity Theory Perspective," Information Systems Frontiers, Springer, vol. 26(3), pages 1025-1039, June.
  27. Ilaria Tutore & Adele Parmentola & Michele Costagliola di Fiore & Francesco Calza, 2024. "A conceptual model of artificial intelligence effects on circular economy actions," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 31(5), pages 4772-4782, September.
  28. Folajimi Ashiru & Franklin Nakpodia & Jacqueline J You, 2023. "Adapting emerging digital communication technologies for resilience: evidence from Nigerian SMEs," Annals of Operations Research, Springer, vol. 327(2), pages 795-823, August.
  29. Talaei-Khoei, Amir & Yang, Alan T. & Masialeti, Masialeti, 2024. "How does incorporating ChatGPT within a firm reinforce agility-mediated performance? The moderating role of innovation infusion and firms’ ethical identity," Technovation, Elsevier, vol. 132(C).
  30. Janarthanan Balakrishnan & Yogesh K. Dwivedi & Laurie Hughes & Frederic Boy, 2024. "Enablers and Inhibitors of AI-Powered Voice Assistants: A Dual-Factor Approach by Integrating the Status Quo Bias and Technology Acceptance Model," Information Systems Frontiers, Springer, vol. 26(3), pages 921-942, June.
  31. Feng, Lingbing & Qi, Jiajun & Zheng, Yuhao, 2025. "How can AI reduce carbon emissions? Insights from a quasi-natural experiment using generalized random forest," Energy Economics, Elsevier, vol. 141(C).
  32. Bilal, Muhammad & Zhang, Yunfeng & Cai, Shukai & Akram, Umair & Halibas, Alrence, 2024. "Artificial intelligence is the magic wand making customer-centric a reality! An investigation into the relationship between consumer purchase intention and consumer engagement through affective attach," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
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