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Perceived Satisfaction with Public Transport Service in Nine European Cities

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  1. Yanan Gao & Soora Rasouli & Harry Timmermans & Yuanqing Wang, 2020. "Prevalence of alternative processing rules in the formation of daily travel satisfaction in the context multi-trip, multi-stage, multi-attribute travel experiences," Transportation, Springer, vol. 47(3), pages 1199-1221, June.
  2. Efthymiou, Dimitrios & Antoniou, Constantinos, 2017. "Understanding the effects of economic crisis on public transport users’ satisfaction and demand," Transport Policy, Elsevier, vol. 53(C), pages 89-97.
  3. de Oña, Juan & Estévez, Esperanza & de Oña, Rocío, 2021. "How does private vehicle users perceive the public transport service quality in large metropolitan areas? A European comparison," Transport Policy, Elsevier, vol. 112(C), pages 173-188.
  4. Ghosh, Piyali & Ojha, Mohit Kr. & Geetika,, 2017. "Determining passenger satisfaction out of platform-based amenities: A study of Kanpur Central Railway Station," Transport Policy, Elsevier, vol. 60(C), pages 108-118.
  5. Fiorio, Carlo V. & Florio, Massimo & Perucca, Giovanni, 2013. "User satisfaction and the organization of local public transport: Evidence from European cities," Transport Policy, Elsevier, vol. 29(C), pages 209-218.
  6. Eneko Echaniz & Chinh Ho & Andres Rodriguez & Luigi dell’Olio, 2020. "Modelling user satisfaction in public transport systems considering missing information," Transportation, Springer, vol. 47(6), pages 2903-2921, December.
  7. Houshmand E. Masoumi & Wolfgang Fastenmeier, 2016. "Perceptions of security in public transport systems of Germany: prospects for future research," Journal of Transportation Security, Springer, vol. 9(1), pages 105-116, June.
  8. Carlo Vittorio FIORIO & Massimo FLORIO & Giovanni PERUCCA, 2011. "Consumers’ satisfaction and regulation of local public transport: evidence from European cities," Departmental Working Papers 2011-26, Department of Economics, Management and Quantitative Methods at Università degli Studi di Milano.
  9. Tae‐Hyoung Tommy Gim, 2020. "The relationship between overall happiness and perceived transportation services relative to other individual and environmental variables," Growth and Change, Wiley Blackwell, vol. 51(2), pages 712-733, June.
  10. Friman, Margareta & Fujii, Satoshi & Ettema, Dick & Gärling, Tommy & Olsson, Lars E., 2013. "Psychometric analysis of the satisfaction with travel scale," Transportation Research Part A: Policy and Practice, Elsevier, vol. 48(C), pages 132-145.
  11. Margareta Friman & Lina Larhult & Tommy Gärling, 2013. "An analysis of soft transport policy measures implemented in Sweden to reduce private car use," Transportation, Springer, vol. 40(1), pages 109-129, January.
  12. Echaniz, Eneko & dell’Olio, Luigi & Ibeas, Ángel, 2018. "Modelling perceived quality for urban public transport systems using weighted variables and random parameters," Transport Policy, Elsevier, vol. 67(C), pages 31-39.
  13. Abenoza, Roberto F. & Liu, Chengxi & Cats, Oded & Susilo, Yusak O., 2019. "What is the role of weather, built-environment and accessibility geographical characteristics in influencing travelers’ experience?," Transportation Research Part A: Policy and Practice, Elsevier, vol. 122(C), pages 34-50.
  14. Paula Vicente & Abdul Suleman & Elizabeth Reis, 2020. "Index of Satisfaction with Public Transport: A Fuzzy Clustering Approach," Sustainability, MDPI, vol. 12(22), pages 1-19, November.
  15. Linda E. Karjalainen & Sirkku Juhola, 2019. "Framework for Assessing Public Transportation Sustainability in Planning and Policy-Making," Sustainability, MDPI, vol. 11(4), pages 1-20, February.
  16. Audronė Minelgaitė & Renata Dagiliūtė & Genovaitė Liobikienė, 2020. "The Usage of Public Transport and Impact of Satisfaction in the European Union," Sustainability, MDPI, vol. 12(21), pages 1-13, November.
  17. Catherine Sundling, 2015. "Travel Behavior Change in Older Travelers: Understanding Critical Reactions to Incidents Encountered in Public Transport," IJERPH, MDPI, vol. 12(11), pages 1-23, November.
  18. Rosaria Lombardo & Ida Camminatiello & Eric J. Beh, 2019. "Assessing Satisfaction with Public Transport Service by Ordered Multiple Correspondence Analysis," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 143(1), pages 355-369, May.
  19. Gerson Tontini & Érica Souza Mazato & Paula Carolina Ferretti & Soraya Bachmann Sousa, 2024. "Factors influencing intention to use ridesharing or intercity bus services: a nonlinear point of View," Transportation, Springer, vol. 51(6), pages 2103-2138, December.
  20. Despoina Nimorakiotaki & Evangelos Sambracos, 2020. "Demand on Public Transportation during the Economic Crisis: The Greek Case," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 2), pages 282-297.
  21. Efthymiou, Dimitrios & Antoniou, Constantinos & Tyrinopoulos, Yannis & Skaltsogianni, Eleana, 2018. "Factors affecting bus users’ satisfaction in times of economic crisis," Transportation Research Part A: Policy and Practice, Elsevier, vol. 114(PA), pages 3-12.
  22. Bongard Stefan, 2020. "The Individual Transport Mobility Gap (ITMG) as an Obstacle on the Road to Higher Rates of Public Transport Use," Economics and Culture, Sciendo, vol. 17(1), pages 17-27, June.
  23. Catalin-Ionut CIOBANU & Alexandru-Mihai BUGHEANU & Rares Constantin CIOBANU, 2015. "The Influence Of The Public Passenger Transport System On The Quality Of Urban Life. Study Case: Bucharest," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 9(1), pages 1087-1097, November.
  24. Eriksson, Lars & Friman, Margareta & Gärling, Tommy, 2013. "Perceived attributes of bus and car mediating satisfaction with the work commute," Transportation Research Part A: Policy and Practice, Elsevier, vol. 47(C), pages 87-96.
  25. Adler Hilary Laisak & Anita Rosli & Nurzalikha Sa’adi, 2021. "The Effect of Service Quality on Customers’ Satisfaction of Inter-District Public Bus Companies in the Central Region of Sarawak, Malaysia," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 13(2), pages 1-53, June.
  26. Stelzer, Anselmo & Englert, Frank & Hörold, Stephan & Mayas, Cindy, 2016. "Improving service quality in public transportation systems using automated customer feedback," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 89(C), pages 259-271.
  27. Abenoza, Roberto F. & Cats, Oded & Susilo, Yusak O., 2017. "Travel satisfaction with public transport: Determinants, user classes, regional disparities and their evolution," Transportation Research Part A: Policy and Practice, Elsevier, vol. 95(C), pages 64-84.
  28. Chen, Dongxu & Sun, Yu & Yang, Zhongzhen, 2020. "Optimization of the travel ban scheme of cars based on the spatial distribution of the last digit of license plates," Transport Policy, Elsevier, vol. 94(C), pages 43-53.
  29. Chica-Olmo, Jorge & Gachs-Sánchez, Héctor & Lizarraga, Carmen, 2018. "Route effect on the perception of public transport services quality," Transport Policy, Elsevier, vol. 67(C), pages 40-48.
  30. Manuela Bina & Federica Biassoni, 2023. "Travel Experience and Reasons for the Use and Nonuse of Local Public Transport: A Case Study within the Community Interregional Project SaMBA (Sustainable Mobility Behaviors in the Alpine Region)," Sustainability, MDPI, vol. 15(24), pages 1-19, December.
  31. Sofia Molander & Markus Fellesson & Margareta Friman & Per Skålén, 2011. "Market Orientation in Public Transport Research—A Review," Transport Reviews, Taylor & Francis Journals, vol. 32(2), pages 155-180, October.
  32. Agyeman, Stephen & Cheng, Lin, 2020. "Analysis of barriers to perceived service quality in Ghana: Students’ perspectives on bus mobility attributes," Transport Policy, Elsevier, vol. 99(C), pages 63-85.
  33. Anjali R. Virkar & Prita D. Mallya, 2018. "A Review of Dimensions of Tourism Transport Affecting Tourist Satisfaction," Indian Journal of Commerce and Management Studies, Educational Research Multimedia & Publications,India, vol. 9(1), pages 72-80, January.
  34. Leonel Cerno & César Pérez López & Eduardo Sanz Arcega, 2017. "Determinantes de la satisfacción de los españoles con las prestaciones y servicios públicos: un enfoque de sociología tributaria con microdatos," Hacienda Pública Española / Review of Public Economics, IEF, vol. 220(1), pages 57-87, March.
  35. Sara Ramos & Paula Vicente & Ana M. Passos & Patrícia Costa & Elizabeth Reis, 2019. "Perceptions of the Public Transport Service as a Barrier to the Adoption of Public Transport: A Qualitative Study," Social Sciences, MDPI, vol. 8(5), pages 1-16, May.
  36. Laila Ait Bihi Ouali & Daniel J. Graham & Alexander Barron & Mark Trompet, 2020. "Gender differences in the perception of safety in public transport," Journal of the Royal Statistical Society Series A, Royal Statistical Society, vol. 183(3), pages 737-769, June.
  37. Sukhov, Alexandre & Olsson, Lars E. & Friman, Margareta, 2022. "Necessary and sufficient conditions for attractive public Transport: Combined use of PLS-SEM and NCA," Transportation Research Part A: Policy and Practice, Elsevier, vol. 158(C), pages 239-250.
  38. Allen, Jaime & Muñoz, Juan Carlos & Ortúzar, Juan de Dios, 2019. "Understanding public transport satisfaction: Using Maslow's hierarchy of (transit) needs," Transport Policy, Elsevier, vol. 81(C), pages 75-94.
  39. Zhang, Chunqin & Juan, Zhicai & Lu, Weite & Xiao, Guangnian, 2016. "Do the organizational forms affect passenger satisfaction? Evidence from Chinese public transport service," Transportation Research Part A: Policy and Practice, Elsevier, vol. 94(C), pages 129-148.
  40. Sofia Molander, 2018. "Changing roles and new perspectives: towards market orientation in public transport," Transportation, Springer, vol. 45(6), pages 1811-1825, November.
  41. Paula Vicente & Elizabeth Reis, 2016. "Profiling public transport users through perceptions about public transport providers and satisfaction with the public transport service," Public Transport, Springer, vol. 8(3), pages 387-403, December.
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