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Understanding the effects of economic crisis on public transport users’ satisfaction and demand

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  • Efthymiou, Dimitrios
  • Antoniou, Constantinos

Abstract

This paper extends the research that begun in 2008 by the authors, on users’ perception of public transport quality. The objective of the current paper is to investigate the impact of crisis on public transport users’ satisfaction, and demand. Data from two user satisfaction surveys that took place in Athens in 2008 and 2013 are used for the analysis. A hybrid choice and latent variable model is developed, to model the increase of public transport demand within the last five years. As exploratory variables are used demographic characteristics and travel attributes. The satisfaction of the users about the quality of public transport service is included as latent variable into the model.

Suggested Citation

  • Efthymiou, Dimitrios & Antoniou, Constantinos, 2017. "Understanding the effects of economic crisis on public transport users’ satisfaction and demand," Transport Policy, Elsevier, vol. 53(C), pages 89-97.
    • Handle: RePEc:eee:trapol:v:53:y:2017:i:c:p:89-97
    DOI: 10.1016/j.tranpol.2016.09.007
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    Cited by:

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    2. Pérez-Mesa, Juan Carlos & Sanchez-Fernández, Raquel & Serrano-Arcos, Mar, 2019. "Measuring the impact of crises in the horticultural sector: The case of Spain," MPRA Paper 119854, University Library of Munich, Germany.
    3. Audronė Minelgaitė & Renata Dagiliūtė & Genovaitė Liobikienė, 2020. "The Usage of Public Transport and Impact of Satisfaction in the European Union," Sustainability, MDPI, vol. 12(21), pages 1-13, November.
    4. Efthymiou, Dimitrios & Antoniou, Constantinos & Tyrinopoulos, Yannis & Skaltsogianni, Eleana, 2018. "Factors affecting bus users’ satisfaction in times of economic crisis," Transportation Research Part A: Policy and Practice, Elsevier, vol. 114(PA), pages 3-12.
    5. Troumbis, Andreas Y. & Zevgolis, Yiannis, 2020. "Biodiversity crime and economic crisis: Hidden mechanisms of misuse of ecosystem goods in Greece," Land Use Policy, Elsevier, vol. 99(C).
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    7. Jaime Allen & Juan Carlos Muñoz & Juan Ortúzar, 2020. "On the effect of operational service attributes on transit satisfaction," Transportation, Springer, vol. 47(5), pages 2307-2336, October.
    8. Despoina Nimorakiotaki & Evangelos Sambracos, 2020. "Demand on Public Transportation during the Economic Crisis: The Greek Case," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 2), pages 282-297.
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    10. Echaniz, Eneko & Cordera, Rubén & Rodriguez, Andrés & Nogués, Soledad & Coppola, Pierlugi & dell’Olio, Luigi, 2022. "Spatial and temporal variation of user satisfaction in public transport systems," Transport Policy, Elsevier, vol. 117(C), pages 88-97.
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    13. Zhu, Chunxiao & Shou, Minghuan & Zhou, Yitong & Li, Wenrui, 2023. "Modeling the effect of social media on older adults’ usage intention of public transport," Economic Analysis and Policy, Elsevier, vol. 77(C), pages 239-250.
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