IDEAS home Printed from https://ideas.repec.org/p/wbk/wbrwps/11314.html

Do Investments in Digital Infrastructure Improve Employment Outcomes ? Evidence from Türkiye

Author

Listed:
  • Demir, Banu
  • Grover, Arti

Abstract

This paper examines the impact of improvements in digital infrastructure on labor market performance, focusing on employment and productivity, measured by average wages. The empirical setting exploits the staggered expansion of high-speed fiber broadband across provinces in Türkiye, using linked employer-employee administrative data and complementary Labor Force Surveys. Across specifications, better digital connectivity raises formal employment and wages, with effects concentrated in occupations amenable to remote work. Most of these gains arise from workers—disproportionately women—entering teleworkable occupations enabled by high-quality internet access. Detailed occupational data reveal that these effects are driven by within-province switches from non-teleworkable to teleworkable jobs, consistent with the relaxation of mobility constraints and the expansion of work-from-home opportunities as a key channel. Wage gains are concentrated among high-skilled workers, although employment effects also extend to lower-skilled women in teleworkable roles. In contrast to the effects of digital connectivity, comparable investments in road infrastructure that enhance physical connectivity produce more mixed results: reduced travel times can improve access to jobs, but competition from nearby regions may offset these benefits.

Suggested Citation

  • Demir, Banu & Grover, Arti, 2026. "Do Investments in Digital Infrastructure Improve Employment Outcomes ? Evidence from Türkiye," Policy Research Working Paper Series 11314, The World Bank.
  • Handle: RePEc:wbk:wbrwps:11314
    as

    Download full text from publisher

    File URL: https://documents.worldbank.org/curated/en/099550002172617975/pdf/IDU-c781ea45-9b40-40bd-b4ff-0c5f6271ae39.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Freund, Caroline L. & Weinhold, Diana, 2004. "The effect of the Internet on international trade," Journal of International Economics, Elsevier, vol. 62(1), pages 171-189, January.
    2. Anders Akerman & Ingvil Gaarder & Magne Mogstad, 2015. "The Skill Complementarity of Broadband Internet," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 130(4), pages 1781-1824.
    3. Dingel, Jonathan I. & Neiman, Brent, 2020. "How many jobs can be done at home?," Journal of Public Economics, Elsevier, vol. 189(C).
    4. Fernandes, Ana M. & Mattoo, Aaditya & Nguyen, Huy & Schiffbauer, Marc, 2019. "The internet and Chinese exports in the pre-ali baba era," Journal of Development Economics, Elsevier, vol. 138(C), pages 57-76.
    5. Julieta Caunedo & Elisa Keller & Yongseok Shin, 2023. "Technology and the Task Content of Jobs across the Development Spectrum," The World Bank Economic Review, World Bank, vol. 37(3), pages 479-493.
    6. Jenny C. Aker & Isaac M. Mbiti, 2010. "Mobile Phones and Economic Development in Africa," Journal of Economic Perspectives, American Economic Association, vol. 24(3), pages 207-232, Summer.
    7. José María Barrero & Nicholas Bloom & Steven J. Davis, 2023. "The Evolution of Work from Home," Journal of Economic Perspectives, American Economic Association, vol. 37(4), pages 23-50, Fall.
    8. George W. Zuo, 2021. "Wired and Hired: Employment Effects of Subsidized Broadband Internet for Low-Income Americans," American Economic Journal: Economic Policy, American Economic Association, vol. 13(3), pages 447-482, August.
    9. Demir, Banu & Cosar, Kerem & Ghose, Devaki & Young, Nathaniel, 2021. "Road Capacity, Domestic Trade and Regional Outcomes," CEPR Discussion Papers 16512, Centre for Economic Policy Research.
    10. Nicholas Bloom & Raffaella Sadun & John Van Reenen, 2012. "Americans Do IT Better: US Multinationals and the Productivity Miracle," American Economic Review, American Economic Association, vol. 102(1), pages 167-201, February.
    11. Erten, Bilge & Keskin, Pinar, 2021. "Female employment and intimate partner violence: Evidence from Syrian Refugee inflows to Turkey," Journal of Development Economics, Elsevier, vol. 150(C).
    12. Derksen, Laura & Michaud-Leclerc, Catherine & Souza, Pedro C.L., 2022. "Restricted access: How the internet can be used to promote reading and learning," Journal of Development Economics, Elsevier, vol. 155(C).
    13. Jonas Hjort & Jonas Poulsen, 2019. "The Arrival of Fast Internet and Employment in Africa," American Economic Review, American Economic Association, vol. 109(3), pages 1032-1079, March.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Gaetano Basso & Davide Dottori & Sara Formai, 2025. "Working from home and labour productivity: firm-level evidence," Temi di discussione (Economic working papers) 1508, Bank of Italy, Economic Research and International Relations Area.
    2. Iacovone, Leonardo & Pereira-López, Mariana & Schiffbauer, Marc, 2023. "Competition makes IT better: Evidence on when firms use IT more effectively," Research Policy, Elsevier, vol. 52(8).
    3. Lynda Sanderson & Garrick Wright-McNaughton & Naomitsu Yashiro, 2022. "Does high-speed internet boost exporting?," Working Papers 2022/02, New Zealand Productivity Commission.
    4. Joel Cariolle, 2026. "Digital transformations in developing economies: From the first-mile infrastructure to the end-user finger tips," WIPO Economic Research Working Papers 96, World Intellectual Property Organization - Economics and Statistics Division.
    5. Cariolle, Joël, 2021. "International connectivity and the digital divide in Sub-Saharan Africa," Information Economics and Policy, Elsevier, vol. 55(C).
    6. Houngbonon,Georges Vivien & Mensah,Justice Tei & Traore,Nouhoum-000531164, 2022. "The Impact of Internet Access on Innovation and Entrepreneurship in Africa," Policy Research Working Paper Series 9945, The World Bank.
    7. Bahia, Kalvin & Castells, Pau & Cruz, Genaro & Masaki, Takaaki & Pedrós, Xavier & Pfutze, Tobias & Rodríguez-Castelán, Carlos & Winkler, Hernán, 2024. "The welfare effects of mobile broadband internet: Evidence from Nigeria," Journal of Development Economics, Elsevier, vol. 170(C).
    8. Carballo, Jerónimo & Rodriguez Chatruc, Marisol & Salas Santa, Catalina & Volpe Martincus, Christian, 2022. "Online business platforms and international trade," Journal of International Economics, Elsevier, vol. 137(C).
    9. Michele Imbruno & Joël Cariolle & Jaime de Melo, 2025. "Digital connectivity and firm participation in foreign markets: An exporter-based bilateral analysis," Post-Print hal-05570207, HAL.
    10. Joël Cariolle & Michele Imbruno & Jaime de Melo, 2020. "Bilateral digital connectivity and firm participation in export markets," Working Papers hal-03182438, HAL.
    11. Natália Barbosa, 2024. "Artificial Intelligence and exporting performance:Firm-level evidence from Portugal," GEE Papers 183, Gabinete de Estratégia e Estudos, Ministério da Economia, revised Sep 2024.
    12. Filippo Boeri & Riccardo Crescenzi & Davide Rigo, 2025. "Work from Home and Firm Productivity: The Role of ICT and Size," CESifo Working Paper Series 12253, CESifo.
    13. Herman, Peter R. & Oliver, Sarah, 2023. "Trade, policy, and economic development in the digital economy," Journal of Development Economics, Elsevier, vol. 164(C).
    14. Joel Cariolle, 2018. "Telecommunication Submarine-C able Deployment and the Digital Divide in Sub-Saharan Africa [fondation pour les études et recherches sur le développement international Telecommunication Submarine- Cable Deployment and the Digital Divide in Sub-Saha," Post-Print hal-01938451, HAL.
    15. DeStefano, Timothy & Timmis, Jonathan, 2024. "Robots and export quality," Journal of Development Economics, Elsevier, vol. 168(C).
    16. Jian Chen & Wei Li & Jun Sun, 2026. "Impact of Internet Access on Inter-Provincial Trade in China: A Study of Inter-Provincial Railway Freight," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 17(2), pages 4875-4899, April.
    17. Justice Tei Mensah & Kibrom Tafere & Kibrom A. Abay, 2026. "Saving Lives through Technology: Mobile Phones and Infant Mortality," Economic Development and Cultural Change, University of Chicago Press, vol. 74(3), pages 997-1040.
    18. Zhong, Huiyong & Wang, Xiaobin, 2025. "Spatial mobility of China’s population in the digital economy," Journal of Asian Economics, Elsevier, vol. 99(C).
    19. Xian Jiang, 2023. "Information and Communication Technology and Firm Geographic Expansion," CESifo Working Paper Series 10452, CESifo.
    20. Raphaël Chiappini & Cyrielle Gaglio, 2024. "Digital intensity, trade costs and exports' quality upgrading," The World Economy, Wiley Blackwell, vol. 47(2), pages 709-747, February.

    More about this item

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wbk:wbrwps:11314. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Roula I. Yazigi (email available below). General contact details of provider: https://edirc.repec.org/data/dvewbus.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.